I found Vitaliy and VCS Aluminum just over a year ago on HomeStars and had him do a very custom eavestrough and downpipe rearrangement for the front of my semi-detached home. I was blown away by his promptness, his dependability, his workmanship and the overall quality of the job he did for me here. His price was extremely fair and his trustworthiness and honesty had me committed to using his services if I ever needed them again. About 3 weeks ago we had a big rainstorm in the evening. I was sitting in a second story bedroom watching TV and I could hear water crashing down on to what sounded like metal .... which would be the air conditioner compressor outside. I shouldn't be hearing water hitting that. I looked out the window and was aghast at what I saw. Water was shooting out of holes in the eavestrough like a fire hose. More water was pouring out from under the trough and at the end of the trough. This is not a new eaves, but I had the nails taken out a few years ago, and secured with hinges/clamps instead. I figured the trough had finally bitten the dust. Sooo much water was coming out of it.
So, I called Vitaliy .... he was here approx. 24 hours later. I had expressed that I believed I needed a new back eavestrough because of all the leaking, which was putting water very close to the foundation wall. And that, of course, was what I expected him to say too, when he saw it. But while he was on his way over, I thought to myself, "I wonder if maybe the trough is blocked". I don't usually have any problem with blocked toughs as I don't really have any trees that close to the house. The last time I called a guy to come clean the troughs, he told me there was nothing in mine, charged me $40 anyway, but said he'd clean my attached neighbor's for free, and I could ask her for half of the money!
So, Vitaliy arrives, puts up the big ladder, and takes one look and said....."It's all blocked!!". He grabbed a handful of "yuck" to show me...... I got him a bag and he filled it up and cleaned about 8-10 ft. of trough. I asked him if he wouldn't mind taking a look at the front of the house to see if that trough was clear, and he gladly went and looked. All clear.
When he came down he told me that because of the blockage, the water just built up and came shooting out of the nail holes, since the trough is attached with clamps now. That's all it was, and he reassured me that I did not need a new trough or any repairs at this point, but gave me an estimate just in case I decided to do it anyway at a later date.
Vitaliy is so honest, so wonderful to deal with, he would never take advantage of a customer. I was the one who called an aluminum contractor who ended up doing the menial task of cleaning 10 ft. of my eavestrough!! He did it with pleasure, and the price was very reasonable.....especially considering I dragged him all the way over here for nothing, really.
I highly recommend VCS Aluminum for any trough, soffit, fascia, or siding needs. Vitaliy is A1 ...... and yes, if there was a higher than 10/10 rating.....he would get it. My call was basically a false alarm, but he rectified the problem for me anyway.....with his cheerful, gracious personality. Vitaliy, you are a gem.
Jan
North York
May 2014
