Aquatech Basement Waterproofing

Rating: 5 out of 5

Aquatech Basement Waterproofing reviews (851)

  • Review from Sandi Burola
    Rating: 5 out of 5
    Review left on 31 Oct 2022

    Storm and Sanitary Drain Repair

    We discovered during renovations that there was a blockage in our storm drain, and a possible issue with the sanitary drain too. Eugene was courteous and quickly came out to assess the issue and provided a fair and reasonable solution to the problem. His team was dispatched shortly afterwards and they worked tirelessly to dig a trench outside and repair the damaged pipe. They also returned to repair some of the inside line as well. The team was hard working, professional and ensured the job was done right. Thank you Eugene!

    Answer from pro:

    Dear Sandi, Thank you kindly for writing an amazing review. it fills us with pride to know that our service is valued by our community. We strive to be the best we can be every day.We’ll make sure that your customer representative Eugene and the entire crew receives your kind feedback. It will make their day! Thanks agin. Best regards, AquaTech Waterproofing Team

    Reply created 2 Nov 2022
  • Review from Jane
    Rating: 5 out of 5
    Review left on 30 Oct 2022

    Basement Waterproofing

    Basement leak because of a crack in the basement wall. Shawn inspected the basement and explained in detail how the crack would be repaired. After I selected his company Shawn kept me informed on the progress of obtaining the gas locates from the City and scheduling the job. His crew arrived on the agreed date and did a terrific job. They completed the job was in 1 day and cleaned up the area very well. I was also impressed that they were very careful not to damage any of the plants in the area. Good Job!

    Answer from pro:

    Dear Jane, Thank you for your kind words and 10 star rating. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to customers such as yourself, and we’re glad that this commitment was reflected in your visit. Shawn and the crew will be delighted to hear about their work. We look forward to the next time we’re able to serve you again. Have a wonderful day! Best regards, AquaTech Waterproofing Team

    Reply created 1 Nov 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Oct 2022

    Great Work!!

    I am very happy with the waterproofing job I had done by Aquatech! Eugene gave me a quote and explained the whole process and options. When the work started, Igor and his crew were so accommodating (they had to dig ip my lilac bush then they replanted it for me at the end of the job and it survived!) and kept the site tidy, made sure the neighbours weren't impacted by the work, and showed me the progress and explained what they were doing as they went along. Igor informed me that likely it would be advisable to an extra area that I hadn't planned on in order to have all the drainage tied into the mainline. He had to contact Eugene - who was on his honeymoon - to discuss the situation. Eugene gave me a call to further explain, and we went ahead with the extra footage. The whole job was completed quickly, and it was a job well done! Eugene came back with a camera to check for tree roots in my pipes, and explained all the paperwork to apply for the city sump pump rebate. I would definitely recommend Aquatech for any waterproofing work. Eugene and his team were all very pleasant, professional and easy to deal with

    Answer from pro:

    Dear Sam, Thanks so much for sharing your amazing, detailed feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Eugene, and the entire crew receives the recognition they deserve. Your review has given us valuable insight into the waterproofing services that we provide at AquaTech. We sincerely thank you for taking the time to share your thoughts with us, as well as the recommendation. Hope to help you with any future projects! Best wishes, AquaTech Waterproofing Team

    Reply created 1 Nov 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Oct 2022

    Interior waterproofing

    Nico and the team did an amazing job at my mothers place. Because of the location they did an interior job. Everything was like they promised during quoting process. Showed up on time, finished on time, cleaned up the job site when they were done. My 85 year old mother stayed upstairs during the job and there was zero issues. I would recommend and use them again!

    Answer from pro:

    Dear Steve, We are happy to hear that your customer representative Nico, and our team provided you with excellent service. We will make sure that they receive your feedback. It will for sure make their day! Thank you for your 10 star rating and positive review. Sincerely, AquaTech Waterproofing Team

    Reply created 1 Nov 2022
  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 29 Oct 2022

    Outer wall sealant to prevent leaks

    Work to be done was well explained in advance and an approximate estimate given. Was told that it could be a week or two before work could be done. The work thankfully was done 2 days later thanks to a cancellation. Work crew arrive on appointed day and did the great job, leaving only after all debris was cleaned up and loaded onto their truck.

    Answer from pro:

    Dear Valued Customer, Thank you for your amazing rating and review. It’s lovely to hear your kind words of appreciation for our hard-working staff at AquaTech Waterproofing. We hope you continue to trust us for any future projects. Warm wishes. Sincerely, AquaTech Waterproofing Team

    Reply created 9 Nov 2022
  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 4 out of 5
    Review left on 28 Oct 2022

    Foundation repair

    The work was done well. The workers were protected my front area and clean up the site when work was completed.

    Answer from pro:

    Dear Valued Customer, Your feedback is very important to us. Thank you kindly for your review. Hope to serve you again. Best regards, AquaTech Waterproofing

    Reply created 1 Nov 2022
  • Review from Michael McDonell
    Rating: 5 out of 5
    Review left on 26 Oct 2022

    Waterproofing/Sump Pump and Back Water Valve Installation

    From Terry's (project manager) first visit till the City of Toronto's final inspection we were very satisfied with the job. Their workers Ihor, Nick & Sasha went to work straightaway on our 104 yr old sold brick home. Due to the age of our home there were no original weeping tiles installed or any waterproofing whatsoever. As a result of our wall being exposed to the wet ground since 1918 I suspected some degradation due to spalling of the bricks. Sure enough once the digging started we noticed damaged bricks on all four corners and in the front entrance due to that spalling. While other contractors would have stopped the waterproofing and insisted that someone else replace/rebuild the bricks. AquaTech's team quickly addressed the issue with replacement bricks. They only billed me the extra cost of those materials without any extra labor charges. There work ethic really shows and I would recommend this company for your waterproofing project.

    Answer from pro:

    Dear Michael, On behalf of Terry, Ihor, Nick, and Sasha, we thank you kindly for your detailed review. We’re so happy to hear you had a great experience with our company. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope you enjoy the rest of your day. Best regards, AquaTech Waterproofing Team

    Reply created 27 Oct 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Oct 2022

    Superb service and comminication

    Very happy w the service provided. Would recommend for basement leaks. Thank you aquatech for professional service

    Answer from pro:

    Dear Valued Customer, Thank you so much for this review. We really appreciate you being a customer. We hope you know we’re here for you anytime. Sincerely, AquaTeam Waterproofing Team

    Reply created 27 Oct 2022
  • Review from Coliver52
    Rating: 5 out of 5
    Review left on 25 Oct 2022

    Water leakage in basement

    This company is terrific- reliable, timely in completing work, honest. A big shout out to Nico and Igor. They were so knowledgeable, courteous and really pleasant and flexible to work with. They installed a new sump pump in my flooded basement. Great job and they left everything spotless. Highly recommend!

    Answer from pro:

    Dear Coliver52, We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Best regards, AquaTech Waterproofing Team

    Reply created 27 Oct 2022
  • Review from Karan Sarao
    Rating: 5 out of 5
    Review left on 24 Oct 2022

    Waterproofing basement wall

    Had a damp crawl space. Worked with aquatech to get a quote. Richard was very prompt and helpful in assessing the work required and provided a competitive quote and scheduled the date. Work was done professionally, Igor was courteous and competent. I would recommend them.

    Answer from pro:

    Dear Karen, Thank you kindly for your review! We are so glad to hear that you enjoyed our service. We’re always looking for ways to improve, but it’s great to know that we are on the right track. We will make sure to pass on your review to the team. Thank you for your recommendation. Best regards, AquaTech Waterproofing Team

    Reply created 26 Oct 2022
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