Aquatech Basement Waterproofing

Rating: 5 out of 5

Aquatech Basement Waterproofing reviews (851)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Sep 2022

    I wish all companies where like them

    The quality of the service was exceptional from the first contact to the last handshake. Terry was awesome and presented the work that needed to be done very clearly and without trying to oversell. His quote was the most reasonable I received among all companies I reached out to (3 most reputable). As soon as I accepted the quote, the work started ( the next day). Igor, Andrew and Vasel came on time, explained what was going to happen and started working right away. They protected everything, work very well and very fast. Those guys are impressive! I looked at the whole process and nothing was rushed. I two days they finished waterproofing the whole house from the outside and left everything very clean and neat. Client service with Aquatech is amazing and I recommend them to anyone! I really wish more companies were as serious, professional and efficient as Aquatech. Thank you to the while team! Awesome job!

    Answer from pro:

    Dear Louis, We're so grateful that you took the time out of your day to share your touching review with us. It fills us with pride to know that our team and service is valued by our community. Your words lifted our spirits! It means so much to us when customers such as yourself appreciate the hard work that goes into each individual project. We truly prioritize customer satisfaction while ensuring the work is effective and efficient. On behalf of Terry, Igor, Andrew, Vasyl, and our entire Aquatech Team, we thank you very much, and hope you know we are always here for you. Yours truly, Aquatech Waterproofing Team

    Reply created 3 Oct 2022
  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 28 Sep 2022

    waterproofing

    Aqua Tech waterproofing is by far the best company I have ever had to deal with. They were professional, honest, reasonably priced and their friendly staff a pleasure to deal with. We had six different companies come to give us estimates. They all told us that the job could not be done from the outside because of the deck and and how narrow the space was at the side of the house plus their quotes were double the cost of what Aqua Tech charged us. Eugene and Oleg from Aquate Tech came and dug underneath the deck and at the side of the house and did a fantastic job in a timely manner. My Hats off to Eugene and Oleg for doing such a great job and for their incredible work ethic. Aqua Tech is a fantastic company and I highly remomend them !

    Answer from pro:

    Dear Valued Customer, Feedback like yours is super important for us! We are sending our many, many thanks for your amazing review. Our staff likes to accept challenges, and works hard to give you the best experience possible. We will definitely make sure that your customer representative Eugene, along with Oleg and the crew receive your words of encouragement. It has been our absolute pleasure to serve you, we hope we can help you with any future projects. Sincerely, Aquatech Waterproofing

    Reply created 3 Oct 2022
  • Review from André Vitorino
    Rating: 5 out of 5
    Review left on 25 Sep 2022

    Bsmt foundation waterproof

    Alex, Richard and the entire Aquatech team waterproofed my foundation wall with professionalism and understanding. Simply exemplary!

    Answer from pro:

    Dear Andre, Thank you for being our customer, and leaving us this kind review, as well as wonderful 10 star rating. The entire team will be thrilled to hear about your review. We hope you enjoy the rest of your week. Yours truly, Aquatech Waterproofing Team

    Reply created 27 Sep 2022
  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 23 Sep 2022

    External Waterproofing

    Had a great experience with Aquatech ! We were getting some musty smells and slight dampness in one of the corner rooms of our basement. We reached out to Aquatech and spoke with Richard who was a pleasure to deal with from start to finish. The crew leaders Nazr ,Vasy and their team were SUPER efficient and replaced the plants after the waterproofing was done. Dampness resolved and musty smell is 80% gone - we figure in time it will be 100% once everything dries out.

    Answer from pro:

    Dear Customer, Thank you for sharing your positive feedback. We want you to know how much we truly appreciate your rating. We will make sure to share your feedback with Richard, as well as Nazar and Vasya's crew. They will be thrilled to know their hard work has been paid off. Hope to hear from you soon, and we hope you know that we are always here for you. Sincerely, Aquatech Waterproofing Team

    Reply created 26 Sep 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Sep 2022

    Basement waterproofing

    Aquatech was super fast and very effective. The foreman Slava was excellent at communicating and made sure all changes I was looking for were down to my liking. Highly recommend.

    Answer from pro:

    Dear Customer, Your feedback means a lot to our team. Thank you for finding the time in your schedule to leave us this kind review and excellent rating. Your recommendation is greatly appreciated! We hope you enjoy your weekend. Sincerely, Aquatech Waterproofing Team

    Reply created 23 Sep 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Sep 2022

    Outstanding Work

    Unbelievable service from Nico in sales and the work crew led by Igor. I am an engineer and I can tell the difference between good quality work and poor work. Igor exceeded my expectations. And they cleaned up the job site completely. Thank you guys. One of the best renovation deals Ive ever got!!!

    Answer from pro:

    Dear Vince, Thank you for your amazing review. It's always amazing to hear that we've been successful in our goal of providing customers such as yourself, with the best possible experience. Nico, and the work crew led by Igor appreciate you for giving us the chance to serve you. Hope to work with you again in the future! With kind regards, Aquatech Waterproofing Team

    Reply created 21 Sep 2022
  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 15 Sep 2022

    Amazing Exterior Waterproofing

    Aquatech is a pleasure to deal with and very reasonable in pricing. From the start, Terry helped me understand the process and was very knowledgeable. We knew right away that he is genuine person to work with. They scheduled the work even sooner than I expected which was fantastic. Alex and Yaro came by and did an incredible job fixing the issue. Consider Aquatech for your waterproofing needs. They won't up-sell the project and they do excellent work with exceptional customer service.

    Answer from pro:

    Dear Private User, on behalf of Terry, Alex, Yaro and our entire AquaTech Waterproofing team thank you kindly for your kind words. We truly appreciate your feedback and your recommendation. We want you to know that we are always here for you even if you have a simple question or need an advice. With Warmest Wishes, Aquatech Waterproofing Team, Toronto

    Reply created 19 Sep 2022
  • Review from Chris Crowell
    Rating: 5 out of 5
    Review left on 28 Aug 2022

    Waterproofing job that had to be evolved. Two thumbs up!

    Slava and his crew came out to do a standard job, and found some big surprises after excavating around our 100 yr old house. We worked out a solution, and they took care of the extra work right away. We had a small adjustment after the work, and Slava dropped by and fixed it right away. They do good work and stand by it. Great working with them, happy to recommend them.

    Answer from pro:

    Dear Chris, We're so happy to hear you had a great experience with us! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, Aquatech Waterproofing Team

    Reply created 19 Sep 2022
  • Review from HomeStars User
    Rating: 5 out of 5
    Review left on 21 Aug 2022

    Interior Waterproofing

    Aquatech is a pleasure to deal with and very reasonable in pricing. From the start, Richard helped me understand the process and was very knowledgeable. I knew right away that he believes in his company's customer service and workmanship. They scheduled the work even sooner than I expected which was fantastic. Vasyl and Nazar came on-time for 3 full days and are incredibly hard-working men. They even stayed late on a Friday of a long week-end to make sure everything was complete. Richard returned to inspect the work completed and offered advice to 'tweak' the project and make it better. A time was scheduled to come back to fix a small concern and the work was completed perfectly. I was extremely pleased with the work and especially the follow-up! Consider Aquatech for your waterproofing needs. They are not pushy, they won't up-sell the project and they do excellent work with exceptional customer service. I love my dry basement now!

    Answer from pro:

    Dear Valued Customer, Thank you for your kind words! We're grateful for your feedback. It's our pleasure to provide the best possible service to our guests, and we're glad that this commitment was reflected in your visit. We look forward to the next time we're able to serve you again. We hope you enjoy your dry basement as much as possible! Yours Truly, Aquatech Team

    Reply created 16 Sep 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Aug 2022

    Window Wells & Waterproofing

    A BIG THANK YOU to Terry, Igor and Aleks on a job well done! Terry explained the installation and provided a very reasonable quote to have two window wells installed, wall waterproofed, section of fence and air conditioner removed prior to job and reinstalled following completion of job. He was very courteous and prompt in returning phone calls and follow-up on completion of the job. Igor and Aleks were the installers, arrived on time, very courteous, and did a great job in completing the designated job. They also did a great job in cleaning up the area following the completion of work. Thank you!

    Answer from pro:

    Dear Scott, Thank you kindly for finding some time to write this lovely review. We greatly appreciate your trust in our experienced technicians and overall in choosing Aquatech Waterproofing to assist your needs. Terry, Igor and Aleks truly enjoyed working with you. We hope that you know, that despite the end of the project we are always here for you. Best Regards, Aquatech Waterproofing Team

    Reply created 16 Sep 2022
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