Aquatech Basement Waterproofing

Rating: 5 out of 5

Aquatech Basement Waterproofing reviews (839)

  • Review from Jean T.
    Rating: 5 out of 5
    Review left on 10 Aug 2022

    Exterior Waterproofing

    Terry, Matus and team were excellent through the whole process. We found a leak in the basement from some heavy rainfall. I got 3 quotes and Aquatech was the middle quote, but we ended up going with them because of Terry's professionalism and the 25 year warranty. He was very knowledgeable and thorough in his assessment. He also communicated w/ me every step of the way. On the day of the work, Matus came bright and early. We were supposed to get heavy storms in the area and they had initially wanted to wait a day. However, the HVAC guy had already disconnected the AC and so Matus decided to do the work since it was very hot and he was worried about me not having AC. It ended up being the right choice because we only got light rain showers and so they were able to complete the work same day in the late afternoon. They then tried to call the HVAC again to get my AC back up ASAP. Unfortunately, the rain came again and it was no longer safe so Terry called, apologized and let me know the HVAC guy would come next day. I was super impressed by how caring everyone was through the whole process. Matus and team cleaned everything up and left the place spotless, which is not easy when you're digging a big trench with dirt everywhere. They even swept my deck for me, just because they had walked on it! They also elevated my AC unit when putting it back, making it easier for me to access and clean. I was very touched by how thoughtful the crew was. Definitely would recommend.

    Answer from pro:

    Dear Jean, it truly warms our hearts to read your wonderful review. It means so much to us to know that you feel this way. This truly gives us strength and inspiration to keep doing what we do despite the difficulties of the work and measures that come our way in return for such kind words as yours. Thank you for taking the time and outlining your experience with Terry, Matus and team in such detail. We want you to know that we are always here for you, no matter if its a simple question or concern. Thank you once again for everything. With Warmest Wishes, Aquatech Waterproofing Team, GTA

    Reply created 19 Aug 2022
  • Review from tu tran
    Rating: 5 out of 5
    Review left on 25 Jul 2022

    Exterior waterproofing

    Highly recommented!!! Just have my  basement waterproofing and backfiling in the mid of July with Aquatech. I get respone just a few hours after my call for a qoute. Eugene walk me through all the options and help me understand which is best in my case. His team try to work with my schedule, their work are neat and also try their best to protect my neigbour's driveway which I'm highly appreciated. Their price is great for the amazing job they have done and it came with a 25 years warranty. I have no hesitate in recommend any one to Aquatech.

    Answer from pro:

    Dear TU, thank you kindly for writing this detailed review for our company, Eugene and the crew. We truly appreciate everything you have said. It is such a pleasure to know that you feel that the service done was amazing and we are deligted to welcome you into our Aquatech family. We truly value you as a customer an d want you to know that we are always here for you. With Best Regards, Aquatech Waterproofing Team, Toronto

    Reply created 19 Aug 2022
  • Review from Anne Fitterer
    Rating: 5 out of 5
    Review left on 22 Jul 2022

    Waterproofing, Concrete Repair & New Weeping Tile

    Much thanks & appreciation to Slava & his hardworking crew for their excellent job excavating, installing weeping tiles, repairing cracks, waterproofing, and backfilling the 7'-deep trench 27' along the full side of our home. Wow!! On site, Slava, the lead foreman, clearly explained step by step their work including repairing foundation cracks, securing our downspout, and other connections better then before. All in all, we are greatly satisfied & highly recommend Aquatech to anyone looking into correcting their leaking basements. Slava -- you & your crew brought humor, sincerity & experience -- no rush job here, just highly competent work! Thanks also to Andrew and Terry for their super fast service with the gas line locate, the fast return calls, home inspection & estimate. Priced fairly for super work + 25 years warranty that can be passed on to a new homeowner. - Frank & Anne, Scarborough

    Answer from pro:

    Dear Frank and Anne, We are so grateful for all your kindness and the time you took out of your schedule to leave your detailed feedback here on HomeStars. On behalf of Slava, our crew, Andrew and Terry we want to thank you kindly from the bottom of our hearts for your kindness. It is such a pleasure to have worked you you. We hope that you know, that despite the end of the project we are always here for you. With Warmest Wishes, Aquatech Waterproofing Team, Scarborough

    Reply created 25 Jul 2022
  • Review from Tessa
    Rating: 5 out of 5
    Review left on 21 Jul 2022

    Interior installation of weeping time and sump pump

    From my very first call with Terry, he was courteous and professional. When he came out to assess the leak in my basement, he was knowledgeable, informative, and very thorough. He provided options and left me to think them over, consider alternatives, and then make an educated decision. When I was ready to proceed, I called him to schedule an installation appointment. Vasyl and Nazar came early on the day of the appointment to get started. They completed the job seamlessly and professionally, answered all of my questions, and cleaned up the area completely. I would highly recommend AquaTech Waterproofing, as it was overall a very positive experience.

    Answer from pro:

    Dear Tessa, thank you kindly for taking the time and writing this detailed review of your process with Aquatech and our team members Terry, Vasyl and Nazar. We truly appreciate everything you have done for us and more. It is truly a pleasure to have worked for you and we want you to know that we are always here for you. With Kind Regards, Aquatech Waterproofing Team, Toronto

    Reply created 25 Jul 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jul 2022

    External Basement Corner Waterproofing

    Bottom Line: Would I use them again, absolutely yes and so should you! Details: I have had an intermittent corner basement 'significant leak' on and off for about 10 years. Previous companies would waterproof the corner and it would only work for a few years and then it started again (because they cut corners or weren't thorough while I was traveling so I couldn't see their work). I finally had enough and searched for a new company to assess and resolve this issue once and for all. After reviewing a few companies thoughts on the problem/solution, I selected Aquatech as they gave me a good vibe initially and then backed it up with their knowledge and suggestions that made sense to me. Shawn (sales) and his onsite team (Igor and Andrew) were a breath of fresh air from the start. Old school solid experience and knowledge, great communication, professional, detailed, crisp and tidy work (including cleanup), and truly cared what's best for their customer. When they dug down, they showed me the issue and optimized the original proposed solution with options in discussion with me in real time (you never know what you'll see until you dig) so that i feel much more confident this issue will not arise again. I would like to personally thank Shawn, Igor and Andrew for their expertise and help to resolve this issue. It's nice to see there are still a few high quality caring contractors out there in this day and age that are not just looking to make fast big bucks with low quality solutions in return. I highly recommend if you have water issues to give them a call and see what they suggest. You won't be disappointed with the results if you have Shawn, Igor and Andrew on your team!

    Answer from pro:

    Dear Zeljko, thank you so much for taking the time and writing this lengthy, detailed and mind blowing review for Shawn, Igor and Andrew. On behalf of them and our entire Aquatech team we want to let you know how much we value your feedback as much as your trust that you have put into us for this project. It truly means so much to us to know that you feel this way and that despite your past experiences with other contractors you have given us the chance to work for you. It means the world to us to know that you feel this way and we want you to know that we are always here for you even if you have a simple question. Thank you kindly from the bottom of our hearts. Yours Truly, Aquatech Waterproofing Team

    Reply created 25 Jul 2022
  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 16 Jul 2022

    Crack repair in basement

    Mr. Richard came initially to look into the leak. He arranged crew to repair. Mr. Vasyl and Nazar came to do the job. Work done in a professional manner. Ver nice people. I can give 100% to the guys and job done. I hope there will not be any leak again. I will not hesitate to recommend the company and the crew members for any future jobs to my friends. Job Well Done! Done!

    Answer from pro:

    Dear Private User, thank you kindly for your feedback and your recommendation. We truly appreciate the time you took out of your schedule to let other homeowners know your experience with us. It truly means so much to us. With Warmest Regards, Aquatech Waterproofing Team, Hamilton

    Reply created 18 Jul 2022
  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 10 Jul 2022

    Basement Waterproofing

    This is the second time to work with Aquatech for basement waterproofing, Shawn is the consultant, Paco and Franky completed the project, they all did a wonderful job. Basement leaking is so annoying, but now safe and sound. Thank you Aquatech!

    Answer from pro:

    Dear Verified Private User, thank you for being a loyal customer and using our services for your basement leak problem. It is such a pleasure to know that you trust us in this matter. We truly appreciate your time and the feedback that you have shared. Truly Yours, Aquatech Waterproofing Team, Mississauga

    Reply created 16 Jul 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jul 2022

    Waterproofing

    Technician Shawn came by for a quote and informed me that one of my basement leaks was due to lack of caulking on a new window installed in the fall. The other companies missed that on their quotes. Thanks Shawn. Oleg and Serge came and did a wonderful job in 2 days. Ive waited several weeks and rain storms to write this review. No leak and Im thrilled about their workmanship. Thanks Aquatech for your quick response. Im still waiting for some other companies to call me to provide a quote. Too bad for them the job has already been completed.

    Answer from pro:

    Dear Richard, thank you kindly for taking the time and writing this review for us. We really appreciate your feedback. Thank you for highlighting Shawn's expertise and describing your experience with our company but most importantly that your basement is water free now. With Best Regards, Aquatech Waterproofing Team, Mississauga

    Reply created 16 Jul 2022
  • Review from Mitch Boughs
    Rating: 5 out of 5
    Review left on 20 Jun 2022

    Professional and reliable

    I Couldn't recommend Eugene and his crew highly enough. All hard workers and true pros.

    Answer from pro:

    Dear Mitch, thank you kindly for your recommendation. It means so much for us to know that you feel this way. Truly Yours, Aquatech Waterproofing Team, Toronto

    Reply created 21 Jun 2022
  • Review from Way Cheng
    Rating: 5 out of 5
    Review left on 18 Jun 2022

    Waterproofing around the whole house

    I got 3 quotes for waterproofing my entire house. Aquatech was the most thorough and detailed with their technician that came onsite. Other places said I needed to arrange for my own HVAC removal and other contract work for my deck, which was all outside of my quote. Aquatech took care of everything and was at a very reasonable price. It was almost a no brainer to go with them. When their crew arrived, Slava and his team were awesome. Very professional and meticulous in their work. There were some unexpected issues but they were explained honestly and their experience really showed. I would highly recommend aquatech to everyone and anyone of my friends or family.

    Answer from pro:

    Dear Way, thank you dearly for taking the time and writing this detailed review, highlighting the process and the unexpected issues that came our way. It is so important to note that in our type of work this could happen but most importantly we are delighted to know that you felt safe and confident in Slava and the crew. We are truly blessed to have such customers as yourself. Yours Truly, Aquatech Waterproofing Team, Toronto

    Reply created 21 Jun 2022
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