Aquatech Basement Waterproofing

Rating: 5 out of 5

Aquatech Basement Waterproofing reviews (851)

  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 7 Aug 2018

    Waterproofing

    Exceptional job done by the crew. These guys are as advertised; come on time, complete the task on time, clean up, do the job the right way and leave the customers satisfied. I would def recommend them for anyone looking for a reliable company at a reasonable price. Keep up the great work.

    Answer from pro:

    Thank you very much for such a nice review, we really appreciate it! We try our best to provide our customers with a fair price and get the job done properly by keeping the job site. So to see our customers appreciate our efforts really makes our day. Thank you so much for recommending our company, we appreciate it. If we can be of any assistance to you, family or friends in the future, please do not hesitate to contact us. Have a great day and thanks again for recommending us! The Aquatech Waterproofing Team, Toronto.

    Reply created 11 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jul 2018

    Exterior Basement Waterproofing

    We needed one wall of our basement done, but it was quite close to the neighbour's house. Andrew did a great job explaining how the workers would have to do this job in sections due to the narrow gap, and how they would protect the neighbour's wall and downspouts from damage. The written quote clearly explained all the work to be done. The workers did the 25 foot wall in three sections. At the end of each day, they did a great job cleaning up the worksite and reconnecting the bottom of our neighbour's downspout. At the end, Andrew came by to look over the work and to provide our warranty document! Thanks for a very professional job!

    Answer from pro:

    Hi James, we try to provide the best service and keep our customers informed and give the best recommendation we can. We also try to treat the customer’s and their neighbor's property like our own with tender loving care. We are happy that you were very satisfied with our service and thank you so much for such wonderful recommendation to other potential clients. Have a great day! The Aquatech Waterproofing Team, Toronto

    Reply created 1 Aug 2018
  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 26 Jul 2018

    Interior weeping tile and sumppump

    We called aquatech after our newly renovated basement flooded. Nick provided an estimate on the spot and was very flexible in scheduling the project. Terry and his team were very hard working and did an excellent job. Despite encountering foundation issues and some other surprises, Terry and Nick remained dedicated to getting the job done and honouring the quote provided. Highly recommended.

    Answer from pro:

    Hi, we appreciate your business and would like to thank you for sharing your experience with other people who might find this review very helpful. We are glad that you are very happy with our service and thank you for spreading the word about our company to our future clients who might be looking for the same type of service. Have a wonderful day, the Aquatech Waterproofing Team, Toronto.

    Reply created 26 Jul 2018
  • Review from Karim Ghanbari
    Rating: 5 out of 5
    Review left on 12 Jul 2018

    Waterproofing

    Great team. Clean, fast, and well done job. Very good price. Great customer service. Strongly recommended. I needed to waterproof all around my house and I was lucky to find the right team for my project. Andrew is very knowledgeable person; he showed up on the job as promised and provided me with multiple options and very good price. Team started and finished the job as scheduled with no issues. Best customer service ever. Andrew returned all my calls immediately and made sure I was satisfied on each steps from start to end. I have already recommended Aqua Tech to my friends and definitely will work with this team on any future projects.

    Answer from pro:

    Hi Karim and thank you very much for such a nice review we really appreciate it! We try our best to provide our customers with a fair price and get the job done as quickly as possible, so to see our customers appreciate our efforts really makes our day. If we can be of any assistance to you, family or friends in the future, please do not hesitate to contact us. Have a great day and thanks again for recommending us! The Aquatech Waterproofing Team, Toronto.

    Reply created 12 Jul 2018
  • Review from Eric Ziezold
    Rating: 5 out of 5
    Review left on 9 Jul 2018

    Waterproof Foundation Wall in rear of house under a deck

    Nico came quickly and made good observations and recommended exterior waterproofing, including sealant, jacket, more sealant and dimpleboard. The price was less than I expected. When Matus and the crew came out a couple of weeks later, they were polite, methodical and efficient. Despite the nasty heat and humidity, they completed the job in one day left the property at least as neat as when they started. Matus was helpful, polite, and answered my questions professionally. These guys do a great job!

    Answer from pro:

    Hi Eric, thank you for the great review and especially for your business. It is so nice to hear when a client is happy with the job performed by our technician and crew. Thanks again for such a nice recommendation to other potential clients, it is much appreciated! Have a wonderful day – The Aquatech Waterproofing Team – Toronto.

    Reply created 10 Jul 2018
  • Review from philip
    Rating: 5 out of 5
    Review left on 4 Jul 2018

    Dry basement and a happy customer

    In short - Nico and his crew were excellent. They came when they said they would. The work area outside was kept clean and organized. The job was done as promised. And my basement has been perfectly dry, even through some huge rainfalls. I would recommend Aqua Tech. Ty Nico & crew. Phil and Carey from Dixon Avenue in the Beach.

    Answer from pro:

    Hi Philip, First and foremost, we would like to thank you for taking the time out of your busy day to share your thoughts and experience with fellow homeowners. It is so nice to hear that a client is happy with the job and recommends us to other potential clients. The weather lately has been so unpredictable, it feels nice to have the basement waterproofed and have a piece of mind that all is well with our basements. Have a nice day......The Aquatech Waterproofing Team Toronto.

    Reply created 5 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jul 2018

    Waterproofing basement wall (natural gas line side) of a 1200 sq ft house

    Strongly recommend this company. Exceptional work and true to the contract including giving us a warranty document for the work. Very good price and bonus we can even pay with credit card. We called a few other companies who were willing to overcharge us over double the price of Aquatech. Amazing team of 3 guys who finish all the waterproofing work in 2 days. They dag the exterior middle side of the basement wall then the two corners of the house. After the work was completed they cleaned up everything nice. Thank you so much Andrew and team.

    Answer from pro:

    Hi and thank you so much for such a glowing review, we really appreciate it! We strive to be one of the best waterproofing companies in Toronto by providing a reasonable price and timeline to our customers satisfaction. It was our pleasure to serve you and thank you for being a valuable customer. Have a wonderful day and thank you again – The Aquatech Waterproofing Team, Toronto.

    Reply created 6 Jul 2018
  • Review from Gabriel N
    Rating: 5 out of 5
    Review left on 28 Jun 2018

    Professional, Courteous and Honest

    It's always daunting to find a reliable company to help you understand what a big and expensive job entails and then to do it right. Our experience working with Andrew and his team was excellent. Very responsive, patiently explained every aspect of the job and Igor, Slava and the crew were professional, courteous and completed the job with such care, as if it was their own home. A family run business that doesn't cut corners, is honest with their customers and treats their employees well. It shows in the workmanship!

    Answer from pro:

    Hi Gabriel, thank you very much for taking the time to write this review and for your kind words, please know that they are greatly appreciated! Our main priority was to make sure that you understood the process of the work and we are extremely happy that you recognize our workmanship. It was a real pleasure to work for you and thank you for being a valuable customer. Happy Canada Day! The Aquatech Waterproofing Team, Toronto

    Reply created 29 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jun 2018

    Exterior waterproofing

    I hired Aquatech to perform exterior waterproofing for my house in August of 2017 based on their great reviews. The job was to excavate one side of the house, install waterproofing membrane and to install new drainage tile. The job looked fine but then we got additional water in the basement again this spring. Andrew came out to reassess the situation and offered recommendations on the next steps which included a sump pump. Very impressed with the responsiveness and attention to customer satisfaction.

    Answer from pro:

    Hi Cory, thank you for taking the time to post such a nice review, we appreciate it! Aquatech Waterproofing takes great pride in their workmanship but sometimes things don’t go quite to plan, so we go out of our way to make things right. It was nice to hear that you were impressed with our responsiveness and attention to customers satisfaction. Thanks again for putting your trust in our company, we were very humbled. Have a nice day, the Aquatech Waterproofing Team, Toronto

    Reply created 27 Jun 2018
  • Review from Elaine Brown
    Rating: 5 out of 5
    Review left on 18 Jun 2018

    EXTERIOR FOUNDATION WATERPROOFING: OUTSTANDING WORKMANSHIP AND SERVICE

    Recently we had our exterior foundation wall excavated and waterproofed by Aqua Tech Waterproofing. This job involved hand-digging to a depth of 8 feet, over a 100-foot perimeter. Igor's crew was up to the challenge! They excavated with great care to protect an existing patio and landscaping--their waterproofing regimen/protocol was thorough and comprehensive. Their work ethic was second to none--we are very grateful for their efforts. Igor and crew exceeded our expectations. I had mentioned in passing that we will, in the near future, upgrade our garage cement slab. A long horizontal crack exists at the back of the garage where the bottom of the wall meets the slab and this is a point of water entry when hosing out the garage. Igor's crew used hydraulic cement to secure the entire area. We have a very heavy wood stair set running off a patio door. Igor's crew made certain it was re-positioned, levelled and re-attached to the concrete threshold. Thank you for going above and beyond contractual obligations; and a special thanks for addressing our specific concerns. We respect and admire this crew because they take pride in their work and hold themselves to a very high standard. Thank you Igor, crew and Aqua Tech.

    Answer from pro:

    Hi Elaine, we would like to express our sincere thanks to you for taking the time to share your thoughts and experience with fellow homeowners. We highly appreciate your positive feedback and are pleased that you are very satisfied with our workmanship, especially Igor’s crew positioning, levelling and reattaching to the concrete threshold. Like you mentioned, our staff takes great pride in their work and we would like to thank you for recognizing it. Thank you for putting trust in our company and staff, we appreciate it! Have a nice day……The Aquatech Waterproofing Team, Toronto.

    Reply created 20 Jun 2018
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