Aquatech Basement Waterproofing

Rating: 5 out of 5

Aquatech Basement Waterproofing reviews (851)

  • Review from glen
    Rating: 5 out of 5
    Review left on 18 Apr 2015

    Waterproof, weeping tile

    Thank you Aqua tech! It was Saturday Afternoon in the deep freeze and water began pool in our century old homes basement. Water has pooled come in the past and would slowly disappear, but, time it seemed that there was no end in sight. We began to call several Waterproofing companies and we left messages for someone to come in and assess the damage and give us a quote. Aqua tech’s was not only company that had a live person and I quickly debriefed her on our situation and scheduled an appointment. Dominic came to our house in his Aqua tech company car and pleasantly introduced himself. He was very calm and assessed the situation and gave us a couple of options to best suit our budget. Soon after Dominic was able to send Andrew and team to come in and begin the work on the basement. The team came in the company car and introduced themselves and began to lay out drop cloths throughout the house. They kept the work area clean and cordoned off areas of the basement with plastic sheets. Throughout the day, the team was able to work provide updates and finished earlier than expected. Aqua tech was professional, courteous throughout the entire process. I would highly recommend them for any job.

    Answer from pro:

    Hi Glen, the team and I were very pleased to have such a happy customer and we greatly appreciate your positive feedback as well as your referral. After reading your wonderful review, we are very happy to know that you are satisfied with our workmanship and honest customer service. Our commitment to our clients is second to none and we strive to provide "Superior" results on every project. We thank you for taking the time in allowing us into your home and putting your trust into our company. Your business is very much appreciated! Have a nice day. The Aquatech-Waterproofing Team.

    Reply created 21 Apr 2015
  • Review from Diane Ing
    Rating: 5 out of 5
    Review left on 15 Apr 2015

    Water proofing

    Prompt quotation on the first visit. Provided good coverage over existing furniture, cleaned after the work is completed. Waterproof of the basement-interior instead of exterior. Everything is dry! The representative is very pleasant to work with. That I believe is important too.

    Answer from pro:

    Hi Diane. The team and I would like to thank you so much for recommending Aquatech! It is satisfied customers like yourself that keeps us in business. Thanks again for taking the time to post a review. The Aquatech-Waterproofing Team.

    Reply created 15 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Apr 2015

    Waterproofing

    I had the most pleasant experience with this company. Nick came to estimate the amount of work required for fixing the leak in my basement the next day after I contacted him. Not only he showed up right away but he scheduled the work immediately. He warned me ahead of time of all the potential issues that could affect the cost so I can be prepared in any case. Fortunately we did not run into any issues so the initial estimate was the final cost. The contractor that did the work, Vlad, was also amazing. What impressed me the most was that the work area was completely clean when he was done at the end of the same day. Excellent job Nick and Vlad. I will recommend you to all the friends that have a waterproofing need.

    Answer from pro:

    Hi Magdalena, the team and I would like to thank you for the great review and especially for your business. It is so nice to hear that a client is happy with the job, associated cost and the timeframe it was completed by and recommending us to other potential clients. If we can be of any assistance to you, your family and friends in the future, do not hesitate to contact us. Have a great day! The Aquatech-Waterproofing Team.

    Reply created 15 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Apr 2015

    Waterproofing

    Excellent customer service from 1st phone call. I got quotes from 3 other companies. Aqua Tech came in mid range. I picked them because Andrew F.'s team could start the job on the next day. They did an excellent job; very professional. Andrew came on the job site throughout the process to make sure everything was done right. Andrew treated our project like his own family's; he answered all our questions. We decided to install a back flow prevention valve midway through the process, he guided us through that process as well. He's a rarity among all the contractors I've dealt with.

    Answer from pro:

    Hi Jane, we appreciate your business and thank you for sharing your review with others who may find it helpful. We are glad that you were very satisfied with our service and thank you so much for such a wonderful recommendation to other potential clients. Once again, thank you for choosing Aquatech Waterproofing as your service provider. From our family to yours.....The Aquatech Waterproofing Team!

    Reply created 11 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Mar 2015

    Waterproofing

    Fantastic level of service, from the initial inspection and quote, through the work itself, to the wrap up and delivery of the warranty. The entire Aquatech team was a pleasure to deal with. Great experience!

    Answer from pro:

    Hi Aubrey, Thank you for the awesome review and most of all thank you for the business! We are happy to have resolved your waterproofing problem. Please don't hesitate to call us if you will require any of our services in the future. Cheers! The Aquatech Waterproofing Team.

    Reply created 3 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Mar 2015

    Waterproofing

    We had two workers from Aqua Tech come to do a waterproofing job this morning and we are very satisfied customers. The two gentlemen were professional, pleasant and diligent workers. We couldn't ask for better. I recommend this company to any customer who is need of the services that they provide.

    Answer from pro:

    Hi Kam, thank you for the amazing review! It was a pleasure serving you and we look forward to being there should you need us in the future. Have a nice day......The Aquatech Waterproofing Team.

    Reply created 3 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Mar 2015

    Scope & locate of drain pipe

    Have been experincing water penetrating block foundation last few years during spring thaw. Have been procastinating over a interior or exterior remedy as problem appears minor? Had two ridiculously expensive quotes by prominent companies in GTA. I contacted AquaTech and they arranged a Friday evening visit with Andrew. Andrew is surprisingly young but highly knowledgeable about the waterproofing industry taking the time to gauge your own knowledge and educate you further with no pressure whatsoever. My background gives me above average knowledge of the Ontario Building Code and I can smell B.S. quickly. Rest assured, Andrew feeds you no B.S. Because of my indecision between interior/exterior he graciously offered a scope and locate of my drains, finding a number of typical issues with a combined clay system and ultimately a separated "T" on the exterior weeper. His honesty and intgrity has cemented my decision to go with Aquatech for a summer time exterior water proofing and weeper replacement on a 25 ft wall segment.

    Answer from pro:

    Hi Boris, First and foremost, we would like to thank you for taking the time out of your busy schedule to write this great review! We like to keep our customer well informed and give them the best recommendation we can. The crew is looking forward to doing the exterior waterproofing and weeper replacement this summer. Cheers! The Aquatech Waterproofing Team.

    Reply created 3 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Mar 2015

    weeping tile replace

    Nick was very helpful and knowledgeable in explaining each and every step of what needs to be done and his crew Yaroslav and Stan were very pleasant people to work with they did an excellent job and answer all my questions finished the job on time and clean up after them selves Great job for for a reasonable price

    Answer from pro:

    Hi Renato, Thank you for taking time out of your day to write this review and to share your thoughts and experience with fellow homeowners. We are very proud to know that you are satisfied with our efficient workmanship and professional customer service. It was our pleasure to serve you and thank you for being a valued customer. Cheers! The Aquatech Waterproofing Team.

    Reply created 27 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Mar 2015

    Project

    We had a leak in our retail operations (it is below ground level) and were worried about repairing the leak and the toll it would take on our clientele. Aquatech was very respectful and kept the work area to an absolute minimum, which totally minimized the discomfort for our clients. Also, everything that Andrew (the consultant from Aquatech who quoted me initially) said was completely accurate from the start of the project to its completion. The crew didn't rush the job but didn't drag their feet and certainly left the property in immaculate shape. I am very happy to recommend them with confidence! In fact, I will be sure to use them again should the need ever arise. 10/10

    Answer from pro:

    Hi Amanda, Thank you so much for taking the time to write this review and share with our future customers, we greatly appreciate it. It is so nice to hear when a client is happy with the job performed by our technician and crew. Like you mentioned, if we can be of any assistance to you in the future do not hesitate to contact us. Have a great day! The Aquatech Waterproofing Team.

    Reply created 27 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Mar 2015

    Waterproofing

    It was the first day of + temperature and I returned home to find a puddle in my basement corner. I freaked out naturally and phoned a few companies to come over and let me know what the problem is and more importantly, how much it would cost to fix. Out of the three companies I phoned (off of my google search), Aqua Tech Waterproofing were the only ones who answered my call right away and sent a technician that same evening! A technician named Nick came by and examined both the inside of my basement as well as the backyard. I found him to be extremely polite and more importantly honest. He advised me of the multiple issues it could potentially be and gave me an estimate of cost. He left at that time and the next day I had one other company come by. They gave me a horrible explanation and almost double the estimate. Surely enough I phoned Nick back and his team was ready to work that same day! They completed everything with a 25 year warranty in my hand by the end of the day. All in all, they did not make any mess and made sure to clean up after themselves. Very polite and courteous. More importantly, made sure to explain every step of the procedure. I would and will be highly recommending Aqua Tech Waterproofing to everyone!

    Answer from pro:

    Hi Alex, Hi Alex, thank you very much for your kind words, Aquatech and it's team appreciate them! We are happy that you are very satisfied with the price quoted to do the job and the timeframe that the job was completed in. It is satisfied customers like yourself that keeps us in business. Have a nice day...The Aquatech Waterproofing Team.

    Reply created 23 Mar 2015
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