Aquatech Basement Waterproofing

Rating: 5 out of 5

Aquatech Basement Waterproofing reviews (844)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Apr 2014

    Basement waterproofing

    Aqua tech is a very reliable company and that is a fact. Two of our family friends have used them and are completely satisfied. We are the third and our impression is just the same. Their manager Andrew is a very punctual and honest person. He never hesitated to give us answers for our questions. (We didn't tell him about the recommendations from our friends at first because we wanted to see how he is going to present himself to us.) He was able to do the job in reasonable time and reasonable price which we already expected of him and he performed. We will defiantly recommend him to everyone.

    Answer from pro:

    Hi Shavan, thank you very much for the great review and continued loyalty from you and your friends. Here at Aquatech Waterproofing we strive to keep our valued customers dry and happy. Thanks again for your great support!

    Reply created 7 May 2014
  • Review from Kim
    Rating: 5 out of 5
    Review left on 4 Apr 2014

    Waterproofing

    Aquatech came very highly recommended on Homestars and because of that I called Andrew and he came to look at the property the next day. He was very professional as were his workers. Andrew knew were in a rush to have the job done as our basement reno was delayed when we found it leaking and had his workers start the job the next day. They were respectful of our property and completed the job in a very timely manner. I also found the estimate very reasonable and Andrew even helped me complete the application to the City of Toronto for reimbursement for the sump pump that was installed. I am extremely happy with Aquatech and would highly recommend them. -----
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Mar 2014

    Exterior Waterproofing

    We woke up to a very wet basement after a heavy rain storm. We determined that there was most likely a crack in the foundation in one area. We contacted Aqua Tech based on the positive reviews on HomeStars. Andrew came the next day and gave us a quote for excavation, crack repair and waterproofing of 6 feet of the foundation exterior. He took the time to explain the process which I appreciated. We were anxious to get the work done and Andrew assured me that they could do the job in spite of the cold and ice. He got me an appointment in a few days - I believe he had to move things around a bit since it was a bit of an emergency. Work went ahead a few days later with 2 guys working in -15 degC weather. Andrew came by a few times to check on the job. In the end we needed 8 feet excavated instead of 6 so the price went up a bit - had to be done though. The crack travelled quite a distance. That evening (a Friday night) the water was STILL coming in. I called Andrew right away and he came with another manager to have a look the next morning. They determined it was most likely draining water that had been accumulated in the concrete block foundation prior to the waterproofing and it may take a few days to drain. Here is the brilliant thing - they did not ask for any payment until we were all sure that the leak had stopped. Well, the leak stopped within the next week and now all is well. I called Andrew and happily paid him for the work done. These guys provide a guarantee with their work and stand by it. I would not hesitate to use this company again and recommend them to others.
  • Review from Ruth Frank
    Rating: 5 out of 5
    Review left on 22 Mar 2014

    Basement waterproofing

    I,m very happy with the work, very experienced hard working reliable and friendly staff. Job finished in 2 days and very clean. Andrew looks after you very well. I can recommend Aquatech
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Mar 2014

    Basement waterproofing

    We have had no problems with the work done by Aquatech Basement Waterproofing. They were very professional and we have had no problems with the cellar leaking anymore. It was a messy job digging up concrete, and they cleaned up well after.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Mar 2014

    Basement waterproofing

    I was very impressed with Andrew and his crew who did the job in my house last week. They really take their time to make sure that everything gets done right on time and on budged and honestly as costumer that all you can ask. Thank you guys for stopping the water from coming in.
  • Review from Jennifer Khan
    Rating: 5 out of 5
    Review left on 3 Mar 2014

    Suspected Foundation Leak

    Last week we were convinced we had a foundation leak, but just before the technician arrived, we discovered a cracked pipe! When Nick came, we explained the situation, and he proceeded to inspect the site, gave us an opinion, and offered to check around outside the foundation as well. There was no charge. Nick was knowledgeable, friendly, professional, and courteous- a real class act! Thanks so much, Aqua-Tech.

    Answer from pro:

    Thank You Jennifer for taking your time and sharing with other people the experience you have received from our company, we always try to deliver the best possible solution, even if it has nothing to do with a foundation, and that's what happen in this case since it was a plumbing leak. Thank you once again, and please call us if you require any of our services in the future.

    Reply created 5 Mar 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Feb 2014

    Sump Pump Install in Basement

    I called Aqua Tech Waterproofing to see if they could waterproof my basement since it was leaking in a particular place. They did not waste time in diagnosing the problem and started working to fix it quickly. Andrew dealt with every one of our concerns in a professional and courteous manner, and even called after the work was done to make sure we were happy with it. Andrew and his team seemed to genuinely care about the work they were doing and above all, wanted to make sure we as the customer were happy.

    Answer from pro:

    Thank you Maria for taking your time and posting a review for our company, we really appreciate you taking your time and sharing with others the experience you have received from our company, we always try to deliver the best possible service on time and on budged, especially when we know that you have a tenant living in the basement. Thank You and take care...

    Reply created 5 Mar 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Feb 2014

    Basement Waterproofing

    When I first started to notice the water in my basement, I did not worry. The more water I saw, the more I realized I needed professional help. I called them out and they got to my house the next day. They looked around and figured out where the water was coming from. They fixed it and the price was reasonable, all that I could ask for.

    Answer from pro:

    Thank you for posting a feed back and sharing with others about the service that you have received from our company, it has been a pleasure working for you. Please don't hesitate to call us if you will require any of our services in the future. Cheers!!!!!!!

    Reply created 5 Mar 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Feb 2014

    Basement Waterproofing

    After contracting with another MAJOR basement waterproofing company and not being happy with their service (after it was paid in full, and despite the multi-decade warranty), our basement continued to leak. We were told by the former contractor that the leak was from another source and was not their responsibility or due to sloppy workmanship on their part. Feeling very frustrated, we contacted Andrew from Aqua Tech. Andrew came to the house and provided an honest assessment. He waterproofed the home from the inside (something the former company advised was impossible due to the low crawlspace clearance) and, low and behold, it has been bone dry ever since. I guess the original contractor was incorrect in his assessment. Andrew and his team were professional, honest and courteous. They did the job on budget and left the home clean. I wish I would have contacted Aqua Tech the first time round, instead of going with the company that spends the most on advertising! I highly recommend Andrew and Aqua Tech. They are fantastic.

    Answer from pro:

    Thank you Mike for taking your time and sharing with other people about the experience you have received from our company, we always try to do our best to deliver the job on time and on budged, we are extremely pleased to know that you are satisfied with our services, and will be here to assist you in case you will require any of our services in the future. Thanks once again.

    Reply created 5 Mar 2014
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