Eco Choice Windows & Doors

Rating: 4.8 out of 5

Eco Choice Windows & Doors reviews (688)

  • Review from Customer of Eco Choice Windows & Doors
    Rating: 1 out of 5
    Review left on 22 Dec 2015

    new windows

    Two new casement and side-slider windows were installed in December 2013 on my raised ranch home. 1. New windows frames were two wide for opening when old windows were removed. Wood framing had to be cut away to allow window to be installed. New windows were jammed in with no shims and very little insulation around. It took 9 hours to install the windows. 2. Ice built up inside casement windows glass during winter - window glass had been installed in reverse position in factory. Reported to ECO and it was fixed. 3. Both casement windows leaked water inside house. ECO came back to silicone seal the outside seal on fixed panel. 4. Inside soffit above basement side slider became damp and extremely cold in winter. ECO returned to reinstall insulation that had not been replaced when window was installed. 5. ECO response to the problems was extremely slow - more than six weeks in all cases. I will never recommend this company.

    Answer from pro:

    Thank you for your feedback. Customer service is important to us and we take it very seriously. We acknowledge they were some issues with the windows at which were addressed as soon they were reported. Occasionally there are some delays do to production and parts from the factory that are beyond our control. Again, thank you for your feedback.

    Reply created 4 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Dec 2015

    Replacement of 7 windows

    Terry our sales rep explained the window and installation options available to us. Ilya and the installation crew took pride in their work and made sure all work was finished on time. My front bay window looks like a showpiece. Great service and installation. They did exactly what they said they would do, made sure everything was finished off properly and did this for a great price.

    Answer from pro:

    Thank you for the kind words

    Reply created 7 May 2017
  • Review from Jacky Man
    Rating: 4 out of 5
    Review left on 11 Dec 2015

    Replace Front entrance door

    Met Eco Choice from the Home Show, Allan was great explaining all details needed. The installers were awesome with what they did to the replacement of my front door and the sidelights, installation were very clean and tidy (did not make a mess). Only thing are the mouldings which were installed are not painted, would be nice if they informed me ahead of time. Overall, great company and products!

    Answer from pro:

    Thank you for the review

    Reply created 7 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Dec 2015

    Front Door

    The new front door was above our expectation in terms of quality and aesthetics. The installation crew were very professional and thorough and mad sure they cleaned up after completed the installation.

    Answer from pro:

    Thank you for the kind review!

    Reply created 7 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Dec 2015

    WIndows/Doors replacement

    Two separate projects year apart. Last year front door replacement. This company gave me the best price and the work was done on time as quoted. This year, I had 3 windows replaced. Same story. I would highly recommend the company. Update March 2016: Another 2 windows replaced by this company. Another stellar job.

    Answer from pro:

    Thank you for the kind review!

    Reply created 7 May 2017
  • Review from Customer of Eco Choice Windows & Doors
    Rating: 5 out of 5
    Review left on 27 Nov 2015

    Windows

    Eco Choice Windows: great product and great price. Gabrielle did a great job for both quote and installation. Installers were polite and professional. I already recommended to two of of our family friends.

    Answer from pro:

    Thank you for the kind review!

    Reply created 7 May 2017
  • Review from Alex
    Rating: 5 out of 5
    Review left on 18 Nov 2015

    Almost all windows in the house!

    Gabe is a really good guy. I can be a difficult customer but it's because I really care about the things I do and I appreciate good service /products. Gabe's team was very good. Clean installation, cleaned up after themselves and were pleasant to deal with. I wish Gabe continued success and hope to see him again on another project of mine.

    Answer from pro:

    Thank you for the kind review!

    Reply created 7 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Nov 2015

    Replace Front window and all basement windows

    THE BEST. Gabe handled our quote and installation from start to finish. There products are the best I have ever seen. Amnon and his crew was our installer who were absolutely top notch. True gentleman and professional. Site \was spotless after installation. No need to explore others, you have THE BEST!!!

    Answer from pro:

    Thank you for the kind review!

    Reply created 7 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Nov 2015

    Window replacement

    We are impressed with Eco Choice's product, the service and immediate responses from Gabriel. Alexander and his assistant did an amazing job, with clean up of removing a window that was badly stuck in its frame and installing a beautiful, much-improved window. We will order more windows from Eco Choice, and look forward to the same service and great product. Thank you!

    Answer from pro:

    Thank you for the kind review!

    Reply created 7 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Nov 2015

    Window and Front and back door installation

    The windows look great and the installers are friendly and efficient. My sales rep Mike was great. I am very satisfied and look forward to my next windows purchasing experience with Eco Choice Windows & Doors.

    Answer from pro:

    Thank you for the kind review!

    Reply created 7 May 2017