Eco Choice Windows & Doors

Rating: 4.8 out of 5

Eco Choice Windows & Doors reviews (688)

  • Review from Steven Wardle
    Rating: 5 out of 5
    Review left on 2 Nov 2023

    Sliding door, vinyl windows and custom tilt and turn window replacement

    Amazing experience front to back. The only window provider that sent a real pro to walk the house and talk to us directly to determine what we needed before quoting. Offered European tilt and turns which are hard to come by in Canada (strange because they're terrific). Windows arrived on time and on budget and were installed professionally and fastidiously by a pro team. Really pleased with the outcome.

    Answer from pro:

    Thank you for the awesome review Steven, really appreciate you taking the time to share your experience with your recent Tilt and Turn windows installation. The windows look great. Wishing you all the best, Eco Choice Windows & Doors

    Reply created 14 Nov 2023
  • Review from Matt Maltby
    Rating: 5 out of 5
    Review left on 26 Oct 2023

    Excellent installation crew and an excellent price

    Had 6 windows installed. Installation crew was kind, quick and clean. Prices were hard to beat. Highly recommend.

    Answer from pro:

    Thank you Matt for your review and recommendation! We appreciate you sharing your experience. Enjoy your new widows. All the best, Eco Choice Windows & Doors

    Reply created 30 Oct 2023
  • Review from Elinor Riegler
    Rating: 4 out of 5
    Review left on 23 Oct 2023

    Replacement of windows

    We are pleased with Eco Choice Windows & Doors. They replaced three windows for us. The two workers came on time, they explained what they would do, and did it, they were polite. They were flexible with our needs in the home. Their work was quality and they tidied up after. It was a positive experience. E.R.

    Answer from pro:

    Thank you for the review Elinor, we appriciate you taking the time to share your experience. Enjoy your new windows. All the best, Eco Choice Windows & Doors.

    Reply created 30 Oct 2023
  • Review from Customer of Eco Choice Windows & Doors
    Rating: 5 out of 5
    Review left on 19 Oct 2023

    New Tilt & Turn Windows

    The installers were awesome and the windows are absolutely perfect. The two young gentlemen installing the windows were extremely knowledgeable and worked meticulously. They were super friendly and answered all my questions and explained everything. They cleaned every room once they were done, including the driveway as well as the backyard. I have no hesitation to recommend this company to anybody. I am super happy with the quality of the windows, the installation and insulation. Love love love my new windows.

    Answer from pro:

    Thank you for your awsome review and recommendation! Enjoy your new Tilt and Turn windows, they look great. All the best, Eco Choice Windows & Doors

    Reply created 30 Oct 2023
  • Review from Prabir Kar
    Rating: 5 out of 5
    Review left on 10 Oct 2023

    Good quality

    After Sale service is good. Good quality and reliable. Customer service is good and very helpful.

    Answer from pro:

    We encourage feedback as it helps us to provide the best customer experience. As discussed, we would be happy to service the caulking issue that was caused after the installation. The current caulking needs to be cured before we are able to remove and apply the new caulking. We look forward to rectifying this with you and thank you for your patience.

    Reply created 11 Oct 2023
  • Review from Maximilian Gerlach
    Rating: 5 out of 5
    Review left on 23 Sep 2023

    Great service

    Very happy how everything went. Service was very professional and the windows are great. Would recommend!

    Answer from pro:

    Thank you for the kind review and recommendation! Enjoy your new windows. All the best, Eco Choice Windows & Doors

    Reply created 26 Sep 2023
  • Review from Lucy Graz
    Rating: 5 out of 5
    Review left on 20 Sep 2023

    Exceptional Windows & Doors Installation Service!

    I recently had the pleasure of working with Eco Choice Windows & Doors for a window & door installation project at my home. I couldnt be more pleased with the results. From the initial consultation to the final finishing touches, the entire process was seamless and professional. I have had my fair share of experiences with home improvement projects, but this one truly stands out as exceptional. The quality of their work exceeded my expectations. What truly sets Eco Choice apart is their top-notch customer service. From my initial inquiry to the final inspection, the team at Eco Choice was incredibly courteous, responsive and professional. They patiently answered all my questions and provided expert guidance to help me choose the right windows and doors for my home. The installation crew arrived on time and demonstrated a remarkable level of expertise. They handled every aspect of the installation with precision and care, ensuring that the windows and doors were not only installed flawlessly and aligned perfectly but also sealed properly to enhance energy efficiency. Their attention to detail was truly impressive. They took the time to clean up thoroughly after the installation, leaving my home spotless. The windows and doors themselves look fantastic and have significantly improved the overall appearance of my home. I can already feel the difference in the insulation and energy efficiency of my home. The pricing was competitive and considering the level of service and quality of work, it was a fantastic value for the investment. I want to express my heartfelt appreciation and gratitude to Alan, Andrew and the entire team at Eco Choice for their exceptional work. They turned what could have been a stressful project into a smooth and satisfying experience. I highly recommend Eco Choice Windows & Doors to anyone in need of high caliber windows and doors, quality workmanship and outstanding customer service. They deliver on their promises and go above and beyond to ensure your satisfaction.

    Answer from pro:

    Thank you for the amazing review and recommendation Lucy! It was a pleasure working with you on your windows and doors replacement project. Thank you for the hospitality, and for making your install a real joy to work. All the best, Eco Choice Windows & Doors.

    Reply created 26 Sep 2023
  • Review from Mitchell Wilkie
    Rating: 4 out of 5
    Review left on 11 Sep 2023

    Broken Window Replacement

    In 2014, Eco Choice replaced all the windows in my house with high-end European Tilt & Turn windows for about $22,600. I had these same kind of windows in previous houses I've owned and consider them the best. This August, (9-years later) my fixed unit Living Room window broke at the edge from thermal stress in the hot weather. Unfortunately, glass breakage of any kind wasn't covered by the original warranty. I wonder if all window companies are the same in that regard? Nonetheless, my broken window was replaced about 6 weeks after my first contact with Eco Choice. The removal of the old window and replacement only took about a half hour and the workspace was left clean. The window installer said there was likely some defect from a poorly cut glass edge during manufacture. He said even the smallest chip can lead to heat stress cracking from expansion and contraction over time, especially on larger sized windows. The use of Low-E coatings can also increase the solar absorption rate of windows. These coatings are designed to reduce heat transfer to improve energy efficiency. Unfortunately, this also leads to higher glass temperatures and increases the risk of thermal stress. Such cracking can occur at any time, even shortly after a window is installed. At least, I got 9 years out of mine. In summary, check your warranties and be aware you may take on glass breakage risk with any installation. Also, minimize shading and non-shaded areas on the glass at any one time to reduce stress.

    Answer from pro:

    Thank you for your feedback. We appreciate you taking the time to share your experience.

    Reply created 20 Oct 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Sep 2023

    Window replacement

    I found the whole process from initial quote and recommendations through the installation very positive and helpful. No pressure or upselling. Installation was very good. The workers were respectful, professional and cleaned up well afterwards. Best price quoted.

    Answer from pro:

    Thank you for the review and for taking the time to share your experience, we really appreciate it. All the best, Eco Choice Windows & Doors

    Reply created 26 Sep 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Aug 2023

    Excellent work!

    Eco Choice did an amazing job on our patio and back entrance door. The sales rep Shane was knowledgeable and answered any questions we had making us feel at ease. The installers were professional and explained everything that they were going to be doing, they even took the time to place a piece of chip paint that came off with the molding (expected) back in its place. I would highly recommend Eco Choice.

    Answer from pro:

    Thank you for the review and recommendation Krista & Sean. We appreciate you taking the time to share your experience. Enjoy your new doors! All the best, Eco Choice Windows & Doors

    Reply created 7 Sep 2023