We recently decided to replace the problematic gas dryer that came with our house. I am a relatively handy and resourceful sort , with an engineering background so I usually have a curiosity around how things work, and was considering doing the gas disconnect and hookup myself. Had read up on the task in many forums and asked other people I know about the risks, concerns, key issues, etc.. Also went as far as to visit a local plumbing supply speciality shop to pick up 'Masters Gas Test Fluid', gas flex hose, gas rated teflon tape, and some other bits and pieces I thought might be useful. The gas disconnect went ok, but then I started second guessing whether or not my recently acquired knowledge was sufficient (did I want to return home to the smell of natural gas in the house, or worse). I decided (SO decided too) that the risk in this case wasn't worth the cost savings, so i called Atiar.
I appreciate good customer service, and usually get kind of wound up when I get bad service or smell BS, and this guy was excellent. He showed up the same day I called him, at the time he said he would, he was open and approachable, no attitude, answered all my questions and was quick in the execution of the job. His price included all parts as he said it would, no hidden charges or upselling. Would definitely recommend him to others and use him again if I get stuck or don't have the time or interest to research needed appliance repairs.
One last thing, after we committed to purchasing a replacement dryer, I opened the old one up to see what was going on (broken belt, faulty door switch, idler tension pulley bearings disintegrated, semi functional control panel) but most alarming was a thick carpet of lint all over the floor of the dryer housing, and specifically over the burner heat shield. Half an inch of blackened lint on the burner heat shield was enough to convince me that the new dryer needs to get opened up and cleaned out yearly. Oh, and I also found about $18 worth of coins in there, no kidding.
