The Mold Guy, Mold Detection & Removal

Rating: 4.9 out of 5

The Mold Guy, Mold Detection & Removal reviews (727)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jul 2019

    Great Help

    I used the Mold Guy to check the quality of air in my home. The inspector was nice and took the time to answer all my questions (and I had many). I felt that it was reasonably priced. Best of all it was peace of mind knowing that the quality of air in my home was free of mold and impurities.

    Answer from pro:

    We are so glad that we could be of help to you and your family. Thank you for taking the time to write us a review. Thank you Kay & Drove!

    Reply created 12 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jun 2019

    ??

    The Mold guy are an amazing team! Ross came right away to assess my water damage/Mold....after they realized the cause was a cracked pipe in the wall... Phil & his group of guys cleaned up my basement immaculately! This company went over & above the call of duty....even after they had finished & were paid for a job well done, Ross even came by upon my request to further assess a situation for me in order to reassure me on another matter! They made my experience stress Free! God love The Mold guy team! Anna-Maria

    Answer from pro:

    Thank you Anna Maria. You were such a pleasure to work with. We sincerely appreciate your business and your kinds words! Kay & your Mold Guy Team.

    Reply created 12 Jul 2019
  • Review from Mark Aboud
    Rating: 5 out of 5
    Review left on 21 Jun 2019

    Mold test

    Kitchen was flooded. Mold test was to ensure we have a safe environment. The service easy and quickly scheduled. The results came back next day and fortunately, the test was passed, with no elevation levels of mold detected.

    Answer from pro:

    Hi Mark, Thanks so much for writing us a review. We are so glad to help!Kay, Drove & Christine.

    Reply created 24 Jun 2019
  • Review from Customer of The Mold Guy, Mold Detection & Removal
    Rating: 5 out of 5
    Review left on 9 Apr 2019

    Remove mold in the attic

    I hired the mold guy to remove mold from my attic. From the very first time I spoke with receptionist she put my mind at ease. She was so helpful in explaining what was involved in the work that needed to be done. On the day of the appointment the guys were punctual, quick and very efficient. I would like to add that they also explained the work to be done. They carried out the necessary work in a friendly but professional manner. I am happy to write this review for the mold guy company.

    Answer from pro:

    Thank you for taking the time out to write us such positive review. We are very grateful for the business.Thank you thank you. It was out pleasure serving you!! Kay & your Mold Guy team

    Reply created 10 Apr 2019
  • Review from TMMG
    Rating: 5 out of 5
    Review left on 1 Apr 2019

    Basement Mold Issue

    From my initial phone call, to job completion, the costumer service was impressive! We had an issue in our home that needed immediate attention. I was referred to The Mold Guy by my friend who was happy with the work as well. After having used the services of another company for a prior job, I can give an honest review in comparison. My initial conversation with Kay was very informative. I was a bit frantic when I called her as I needed this resolved immediately and in short notice. Kay was very informative and explained the whole process in detail. She was quite calm and helped me navigate the steps from identifying the mold issue, to removal, to remediation. She scheduled Ross to come in and investigate the issue within a couple of days. A very pleasant first conversation with this company was an indication of the work to come. I do not want to disparage anyone here, but prior to finding The Mold Guy, we had used a different mold company for an inspection on a house we were looking to purchase. In comparison, when Ross Sullivan arrived at our home, he was not only prompt, he was also courteous and pleasant. What a breath of fresh air.…no pun intended….! It was clear almost immediately, that Ross is a highly skilled individual. He not only accurately assessed the mold problem within minutes, he also offered insight to a leak issue that had caused the mold problem to begin with. After a few other inspections at the house to resolve our leak issue, he was the first person to actually move my washer and dryer to find the route of the water related to the leak. Once he was done, Ross noted the work that had to be done and quoted me a very fair yet competitive price! Phil and Johnny were at our home within days to start the work. The work was done in only a few hours. They removed the mold and all impacted materials, vacuumed everywhere, disinfected the impacted areas, painted everything with mold resistant paint and washed down all the surfaces when they were done. They left the area tidy and clean! Overall, this experience was really easy, pleasant and very fairly priced. No complaints at all!! Unfortunately, we have another mold issue with our new property, but fortunately, we know who we are going to call !

    Answer from pro:

    Thank you so much for this incredibly review.it is sincerely appreciated. You were a pleasure to work with. Thank you Thank you. Kay, Ross & The Mold Guy Team

    Reply created 9 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Feb 2019

    Mould inspection

    Nothing short of amazing. Drove came to check out my mould situation in 2 closest and completely put my mind at ease. I had another company come in first before I used “the mould guy.” This other company gave me a quote of $5,500! Drove basically told me my mould situation was not concerning and we could take care of it ourselves. He was proved to be correct when an air quality test came back normal! I love how honest this company is. They easily could have taken advantage of my panic about the mould and my inexperience but instead they did the opposite. They care about their customers. Thank you so much!!! Do not go with anyone else. Stop your search here and use these guys! Could not be happier!

    Answer from pro:

    Thank you KatyK for taking the time to write us such a positive review. We are so happy that we could help you.Thank you Thank you Thank you!!Kay

    Reply created 25 Feb 2019
  • Review from Customer of The Mold Guy, Mold Detection & Removal
    Rating: 5 out of 5
    Review left on 17 Jan 2019

    Fantastic!

    The Mold Guy was fantastic. From the call to confirm the appointment to the inspectation itself, I was confident I was in good hands. All representatives were incredibly kind, patient, and knowlegeable.

    Answer from pro:

    We are so very grateful whenever a customer takes the time to write us a such a nice review. Thank you for your kind words. Take Care Kay

    Reply created 25 Feb 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Nov 2018

    Asbestos detection and air quality test

    Brittany and Kay and the whole team were a pleasure to deal with! Showed genuine concern for the safety of my family!! Definitely recommend their service from both a professional and caring perspective!

    Answer from pro:

    Wow, Thanks so much. We truly are greatful that you reached out to us and that we could help!!Thank you Kay & Brittany

    Reply created 15 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Nov 2018

    Mold in Attic fixed by Mold Guy team

    I hired the Mold Guy to deal with black mold that had developed in my attic. The team arrived promptly at 7am as was discussed, completed the work quickly, efficiently and quietly, the service team were all polite, worked very clean and left no mess. the attic looked sparkling clean with no trace of mold following the work. I would recommend this team to anyone.

    Answer from pro:

    Thank you Fraser, It was truly a pleasure working with you. Thank you for your kind words. Kay

    Reply created 15 Nov 2018
  • Review from Anna Volpentesta
    Rating: 5 out of 5
    Review left on 16 Oct 2018

    Mold removal in basement

    Incredible experience. We had mold in our basement and from first phone call to completion the job that they did was outstanding. They arrived on time and worked efficiently to remove mold. Thank you to Brittany, Drove, Phil and Mike for a job well done. They left the site immaculate and were a pleasure to deal with. By far the best experience with home repairs we have had. I would reccomend them to anyone with a mold issue. We can now breath easy.

    Answer from pro:

    Hello Anna, Thank you kindly for choosing the Mold Guy for your basement mold removal . Thank you for taking the time to write us such a positive review. We appreciate all your kind words, your business and this review. Thank you Thank you Thank you Kay & your Mold Guy team

    Reply created 15 Nov 2018