The Mold Guy, Mold Detection & Removal

Rating: 4.9 out of 5

The Mold Guy, Mold Detection & Removal reviews (727)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 May 2016

    Quick, effective, fairly priced mold removal

    I unexpectedly found Mold in my ceiling after replacing a roof. I needed somebody to deal with it quickly and effectively so we could continue with the renovation. Ross and Kay were very responsive, didn't oversell but offered an effective solution. They were able to come very quickly and were even willing to split the job into two steps to accommodate our contractors. This is a great company and you won't be disappointed. For something like mold, they could easily prey on people's fears and overcharge, but I thought their pricing was extremely fair and the service excellent. 5 stars!

    Answer from pro:

    Thank you! We strive to provide a "high integrity " solution. Having a mould issue doesn't necessarily need to cost you an arm and a leg! Thank you were just ..so nice to work with! Thank you for choosing The Mold Guy for your ceiling mold removal! Kay

    Reply created 15 May 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 May 2016

    Attic Mold

    Very professional and highly responsive. I noticed a small issue after the crew left but Brittany was very helpful and offered to send the crew back to fix. Would highly recommend

    Answer from pro:

    Thank you for taking the time out to write us a review. If you need anything else, please don't hesitate to call us! Kay

    Reply created 16 May 2016
  • Review from Customer of The Mold Guy, Mold Detection & Removal
    Rating: 5 out of 5
    Review left on 9 May 2016

    Air Quality test

    the gentlemen that came to my home was great and very informative he checked everything and informed me of any concerns right away, living in an older home and after hearing horror stories, my mind is now at ease ...THANKS

    Answer from pro:

    Thank you for taking the time to write us a review. Sometimes when you think that you have a mould issue - it doesn't have to be. We are so glad to help with your indoor air quality test! Kay

    Reply created 15 May 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 May 2016

    Mold remediation after water damage

    Mold guy came to remediate our home after a water damage incident. Ross was very knowledge and experienced, knew what the areas of concern were without having to unnecessarily tear down a ton of drywall and was always available when we had questions throughout the process. His team was efficient and made sure to leave our home in a clean state after the work was complete. We passed the air quality test after the work was finished and we are happy with the service that was provided. Kay from reception was also very helpful and organized! - Mike

    Answer from pro:

    Thank you Mike for your kind words. We truly appreciate your business. Thank you for choosing "The Mold Guy" for your mould removal project. Thank you Thank you Thank you!! Kay

    Reply created 9 May 2016
  • Review from Customer of The Mold Guy, Mold Detection & Removal
    Rating: 5 out of 5
    Review left on 4 May 2016

    mold check

    Ross was amazing! He took the time to check everything we asked him to check and then more. He answered all our questions and entertained all our anxieties. We would definitely recommend his services to anyone who needs help with mold related issues.

    Answer from pro:

    Thanks! It was our pleasure to working with you. Thank you for choosing us for your basement mould detection services. We were so glad to save you time and money!! Kay

    Reply created 9 May 2016
  • Review from Marc Tavares
    Rating: 5 out of 5
    Review left on 3 May 2016

    Potential Mold Issue

    I had discovered a leak in my ceiling and when I poked a little hole through the drywall, I saw the scary furry black stuff. I was worried and called The Mold Guy the next morning. I was greeted on the phone by Kay who was extremely friendly and helpful. She explained the process to me and had Ross come to our house a few hours later. Luckily, the problem was very isolated and not serious, but Ross did a great job explaining the situation and cause. He was very friendly, courteous, and professional. There were also no hidden costs. I definitely recommend The Mold Guy.

    Answer from pro:

    Thank you Marc, You were such a pleasure to deal with! Sometimes when it seems that there is a big mould issue , it turns out to be something minor and treatable by the homeowner. Thank you for choosing "The Mold Guy" for your mould inspection services. Kay

    Reply created 4 May 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Apr 2016

    Mold

    Ross came to my house to check my basement for Mold. I had other companies give me expensive quotes to fix the problem. He did a thorough examination & told me how to fix the issue inexpensively. I am so glad I called The Mold Guy. He has saved me a lot of money and hassle. Call them first!

    Answer from pro:

    Thank you for taking a moment to write us a review. We are very happy to help . We are glad the your possible basement mold issue was minor and easily fixed! Thanks again & take care Kay

    Reply created 26 Apr 2016
  • Review from Customer of The Mold Guy, Mold Detection & Removal
    Rating: 5 out of 5
    Review left on 15 Apr 2016

    MOLD REMOVAL FROM THE CLOSET AND ATTIC

    WE HAD MOLD IN OUR CLOSET AS IT IS NEXT TO THE SHOWER ROOM AND WATER WAS LEAKING INTO THE CLOSET CREATING MOLD, I CALLED THE MOLD GUY AND THEY WENT TO THE ROOT OF THE PROBLEM AND SOLVED IT. VERY HAPPY WITH THE PROFESSIONAL AND PROMPT SERVICE PROVIDED. REKHA

    Answer from pro:

    Hi Rekha, Thank you , Thank you! We sincerely appreciate your kind words and your business. Kay

    Reply created 29 Apr 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Apr 2016

    Mould Removal from Attic

    I called The Mold Guy on a Friday, discussed options for removing mould from my attic shealthing. The person was very professional, quoted my requirement on the spot, AND offered to complete the job starting at 7am the next morning. Time was of the essence as I was selling my property and needed to satisfy a condition of the sale. Two very professional employees arrived at 7am the next day, protected my carpets and access area, and removed the mould from my attic. The Mold Guy provided a "Clearance letter" for the buyer of my house and issued an invoice the same day. I highly recommended The Moldy Guy with out hestitation!

    Answer from pro:

    Outstanding! Thank you. We are truly grateful for your business and we Thank you for choosing The Mould Guy for your attic mould removal. Thank you Thank you Kay

    Reply created 5 Apr 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Apr 2016

    Remove mold

    The Mold Guy was awesome! Very punctual, professional, and courteous. He tool care of our issue quickly. We will recommend The Mold Guy to all of our friends and family. Honest, professional company.

    Answer from pro:

    Thank you Bruno for the review and choosing The Mold Guy for your mould detection and removal services. Thanks very much Kay

    Reply created 4 Apr 2016
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