Devon called me back within the same day I had left a message asking for an estimate. He was able to provide an accurate estimate via email within minutes.
Devon himself and one other person came within a couple of days to clean an office kitchen carpet that had not been cleaned in at least 15 years. They vacuumed, then steam cleaned and were finished the job in less than an hour (and threw in a steam clean of our landlord's area rug, to boot!)
I did not expect them to get one particular, deeply-set and large grease stain out. I was hoping, at best, for the stain to be lightened. But they got EVERY SINGLE STAIN out of the entire carpet. They use no toxic chemicals, so I feel very safe and there are no unpleasant fumes offgassing at all. The carpet looks completely brand new and the room smells fresh for the first time in over a decade. Devon and his team were incredibly professional and friendly throughout, and even offered a "first time customer" discount and a free "Green Guard Carpet Protector". Even better, they gave us a coupon after the service for $30 off our next service, even if it is a different type of service.
AND THEN! They helped me move two heavy cabinets back into the room they had cleaned, because I mentioned I would have to move them on my own. THIS IS NOT PART OF THEIR SERVICE--they just did it because they are the nicest.
I could not be happier with the service and I will be using them again very soon for duct cleaning. If I could rate them higher than 10/10, I would. Fabulous company. I wish I had taken before-and-after pictures because the difference is incredible.