Pest Solution Services Bed Bugs Specialist

Rating: 5 out of 5

Pest Solution Services Bed Bugs Specialist reviews (584)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Mar 2017

    bed bugs

    Excellent service. Muhammed was knowledgeable, professional and friendly. Most importantly he quickly removed our bedbugs without any issues. He answered all questions, and give us piece of mind. I would recommend his service to anyone.

    Answer from pro:

    Hi, Thanks for the review. Regards

    Reply created 23 Mar 2017
  • Review from Customer of Pest Solution Services Bed Bugs Specialist
    Rating: 5 out of 5
    Review left on 28 Feb 2017

    Bed Bug Removal

    We were very disappointed in the service of another company recommended by the Management company of our building. A friend had told us about Pest Solutions and that they had used Muhammad with great results in the past. Muhammad showed up the same day we contacted him. He spent a lot of time inspecting and when he was done he said that it would take two days of his various procedures to get rid of the Bed bugs. He spend the next 2 days doing his thing and has come back 2 more times to check. We are Bedbug free!! This gentleman is very knowledgeable and explains things well. If you ever have Bed bugs, he is the guy to call.

    Answer from pro:

    Hi, Thanks for your review. We are feeling great that we were able to resolve your BEDBUG issue. Best regards

    Reply created 5 Mar 2017
  • Review from Steven Chen
    Rating: 5 out of 5
    Review left on 27 Feb 2017

    My tenants are paranoid

    We called up Pest Solution Service when our tenants found there were some black dots appeared on their linens and sofa. They suspected those could be the sign of bedbug invasion. Even though we never had any case of bedbug in our apartment building in the past, I insisted to have a professional pest service for investigation asap. Muhammad answered my called immediately once I called and he came for visiting the rental unit the next morning. It was very impressed to see him working as a forensic scientist going thru every inches of bedframes and mattresses in details. Within an hour of visual checking and proven evidence with testing swaps, he had concluded report to me that there were no bedbug existed and my tenants were simply paranoid! Muhammad also gave me lession 101 on site to learn how to identify and prevent the bedbug if there is any in the future. He even offer me some sample of pheromones traps if in doubt whether there is any bedbug around. He was truly a scientist not a sale person in nature. At the end of visit I only paid a small amount of service fee which I felt very reasonable. We will not hesitate to call him again if we need any pest service in the future. Thank you, Muhammad!

    Answer from pro:

    Hi, Thanks for your detailed review and explaining the way we investigate the situation. Best Regards

    Reply created 5 Mar 2017
  • Review from Customer of Pest Solution Services Bed Bugs Specialist
    Rating: 5 out of 5
    Review left on 20 Feb 2017

    Bed bug fumigation service

    My husband and I noticed bugs on our headboard a couple days before Christmas. We were frustrated and very anxious with this discovery. The next day, we found Muhammad on the HomeStars website. He was highly rated and there were so many great reviews on his services so we decided to give him a call. That same day, he agreed to asses our home. He was professional, punctual, and very knowledgeable. After Muhammad assessed our home, he explained everything truthfully and answered all our questions. We began to feel our anxiety lessen as he assured us he could help. From that first meeting, we agreed to work with Muhammad as a team to resolve our bed bug situation. He gave us a list of things to do in preparation before he performed the treatment process. He also educated us on ways to prevent bugs from entering our home again. We felt Muhammad truly wanted to help us. He aknowledged the stress we were feeling and continued to reassure us that we could live in a bug-free home again. He made himself available to us via phone or email whenever we had questions or concerns. On the treatment day, he was able to save our infested headboard. At first, we were going to get rid of it because the thought of using an infested headboard was out of the question. But because it was an expensive headboard and we loved the style, Muhammad said he'll try to save it, and he did. To this day, we check our headboard to make sure that it's bug- free before we sleep and so far, we haven't seen one bug. We had one occurrence where we found a bug under our mattress during one of our follow up meetings with Muhammad. After he assessed the bug, he explained to us that we had brought the bug in most likely from my workplace or a family member's home. Since then, we've implemented preventative measures Muhammad encouraged us to practice, and we haven't seen a bug since. Overall, Muhammad and his services is amazing! He's reliable, truthful, very knowledgable, genuinely wants to help, and most importantly he ensures a 110% bug-free home. We recommend Muhammad without a doubt!

    Answer from pro:

    Hi, Thanks for your wonderful and very detailed review about our services. It was a great pleasure for us that we saved your very valuable furniture which was highly infested with BEDBUGS and their eggs. Best regards

    Reply created 5 Mar 2017
  • Review from kaye
    Rating: 5 out of 5
    Review left on 14 Feb 2017

    Expert in his field

    On a Saturday evening we found the bed bugs in our guest bedroom. Feeling panicked, my first stop was to search Homestars where I came across all the good reviews for PSS which are well deserved. Mohammed answered my call and calmly took my information and kindly squeezed our inspection in the next day. He is on time, thorough, and clearly understands bed bugs. After carefully checking of our whole house, he made recommendations that ensured only the area that required professional treatment was done to save us money. Clear instructions were provided by him on how to deal with other rooms that were low risk for infestation and could be taken care of by us. It has been two weeks and Mohammed's check up concluded that we are all clear. We are breathing a big sigh of relief and feel reassured that we are bed bug free!

    Answer from pro:

    Hi, Thanks for taking the time to write a detailed review. Regards

    Reply created 28 Feb 2017
  • Review from Customer of Pest Solution Services Bed Bugs Specialist
    Rating: 5 out of 5
    Review left on 12 Feb 2017

    Bug remediation

    Mohammed was extremely diligent and responsive to our small bedbug problem. Despite the fact that we were able to get rid of the bugs in a relatively short time frame with Mohammed's help, it was an extremely stressful experience for our family due to the shame, physical discomfort and anxiety. We were in excellent hands with Mohammed- he is very knowledgeable and experienced and knew just what to suggest and we are now bug free and having restful sleeps. We have even become more knowledgeable about the epidemic and have set up some friends with resources to protect themselves, with a huge thanks to Mohammed.

    Answer from pro:

    Hi, We are thankful for your review. Our treatment process depends on the BIOLOGY and BEHAVIOUR of BEDBUGS. Best regards

    Reply created 15 Feb 2017
  • Review from Customer of Pest Solution Services Bed Bugs Specialist
    Rating: 5 out of 5
    Review left on 12 Feb 2017

    Its been over 6 months and we are so happy

    Muhammad was recommended by a friend. He answered all our phone calls, came when we needed him and found the bug in one piece of furniture and no where else. He advised that we did NOT need to spray and while we were nervous about this, he was right. We still convinced him to sell us traps etc. (he didn't feel they were necessary and didn't want to sell us stuff we didn't need). He was so honest, knowledgable and professional. We are so happy that he cares so much about what he does!

    Answer from pro:

    Hi, Thanks for taking the time to write a review and also thanks for trusting our entomological approach. Regards

    Reply created 15 Feb 2017
  • Review from Customer of Pest Solution Services Bed Bugs Specialist
    Rating: 5 out of 5
    Review left on 14 Jan 2017

    Bed bug inspection and advice

    A short while after moving into our new home, my girlfriend and I started to notice that we were waking up with some kind of bites. At first we thought they may have been spider bites and thought nothing of it. The bites persisted and when I finally saw a bug I knew we had to bring someone in. After doing my research, I found Muhammad! All the positive reviews here on homestars were hard to ignore, so I gave him a call. To my surprise Muhammad said he would come by that same evening to do an inspection, working completely around my schedule. This was a relief as we wanted to get someone in here as fast as possible. Muhammad arrived at the house later that evening and was very discreet, which maybe important to some as this isn't something you want the whole neighborhood to know. His truck was unmarked and non-discript. He performed a very thorough inspection and was able to find some eggs and confirm our fears. Luckily, through his many years of experience and knowledge on this subject, Muhammad was able to determine that we didn't not have a full blown infestation and that the bugs seemed to be isolated to one room, and more specifically just our bed frame. At no point did Muhammad ever try to sell us on services we didn't need, in fact the advice he gave us was the cheapest possible route we could have gone. With his advice we threw out or bed frame and got a new one that same night. We purchased a high-quality mattress cover from him, as well as interceptors that sit underneath the legs of the bed. He was confident that by doing this we would be rid of the bugs. It's been a little over two weeks since Muhammad came by and we haven't woken up with any bites since! He has even messaged me checking in to see how things are going. We cannot recommend Muhammad enough if you think you have bed bugs.

    Answer from pro:

    Hi, Thanks for your detailed review. We work with the customer and for the customer. We always have personalized treatment plans according to the situation and infestation. Best regards

    Reply created 29 Jan 2017
  • Review from Customer of Pest Solution Services Bed Bugs Specialist
    Rating: 5 out of 5
    Review left on 13 Jan 2017

    Wish all companies ran this efficiently.

    After finding two bed bugs, we contacted Muhammad after getting a glowing recommendation from an acquaintance. The reviews are right - he's meticulous, has incredible customer service skills and makes sure you're bug-free. He really cares about doing a good job and puts you at ease at a time when you're extremely panicked. We contacted him again after his initial inspection and his response time was lightning fast. Thank you again, Muhammad. We're grateful for all of your help.

    Answer from pro:

    Hi, Thanks for taking the time to write a review. Knowledge, loyalty and honesty is our strength. Best regards

    Reply created 29 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jan 2017

    Meticulous & thorough, honest & trustworthy educated professional

    After spotting a bed bug I impulsively contacted the first company on my google search. After his "treatment" I emerged poorer and because of his DIY and inappropriate method, my infestation spread. Further research led me to Mohammad, my saviour at Pest Solution Services. Mohammad is a highly educated professional with a genuine interest and love for his field, who holds himself to the highest professional standards. He meticulously combed through every item and fiber of my home, and treated only what was necessary. After the first treatment my bed bugs were no more, yet he regularly checked in with me over months, made several follow-up visits and was available and responsive anytime I had questions. Mohammad is an extremely caring and genuine professional who also provided me with emotional support deserving of an honorary therapist degree! I hope I never have this problem again, but if I or anyone I know does, Mohammad is the one to contact!

    Answer from pro:

    Hi Amy, Thanks for your detailed review. We provide BEDBUG solutions in more ways than one. Regards

    Reply created 10 Jan 2017