The Roof Whisperer

Rating: 4.9 out of 5

The Roof Whisperer reviews (394)

  • Review from Andy Maniscalco
    Rating: 5 out of 5
    Review left on 24 Jun 2020

    Very genuine and marvelous service

    I would suggest anyone looking for a reliable roofing company in Toronto to get in touch with The Roof Whisperer! The team is very dedicated and highly knowledgeable about their work. The prices are very genuine and the services are absolutely marvelous!

    Answer from pro:

    Thank you, Andy, for your positive feedback. The Roof Whisperer is thrilled to hear that our professional roofing team was able to comply with your goals and provide you with quality roofing. Once again, thanks for trusting your home services with our company.

    Reply created 28 Apr 2022
  • Review from Heather Azcuna
    Rating: 5 out of 5
    Review left on 19 Jun 2020

    Excellent customer service of The Roof Whisperer

    I am all praises for the excellent customer service of The Roof Whisperer! I called them for skylight installation job at my home, which was completed perfectly in a short time. The team was just one call away and very courteous to answer all my queries!

    Answer from pro:

    Hello Heather. The Roof Whisperer is happy to hear that our professional skylight installation team provided you with excellent service. Choosing the right skylight that meets the quality and affordability margin is essential. We appreciate your trust! Thank you for your business.

    Reply created 28 Apr 2022
  • Review from Thomas Clementi
    Rating: 5 out of 5
    Review left on 15 Jun 2020

    Very genuine and top-notch service

    I would highly recommend The Roof Whisperer! Before replacing my flat roof, the team properly inspected it if replacement could be avoided. The team is very genuine and you can trust them with closed eyes! Plus, the work is top-notch!

    Answer from pro:

    Thomas, our commitment to our customer service is to give suggestions that the customers can take to guarantee the safety of sloped or flat roofs. If this means that a straightforward fix is all that is needed, we will say so. The Roof Whisperer team appreciates the time you take to share your rating with us. Our professional roof technicians will always be ready to help you with professional and hassle-free roof repairs. Thank you for your business with our company.

    Reply created 28 Apr 2022
  • Review from Anton Riley
    Rating: 5 out of 5
    Review left on 12 Jun 2020

    Highly impressed by their service!!

    I am highly impressed by the excellent job performed by The Roof Whispers. The team was very prompt in identifying the leakage problem in my roof and installed high quality shingles on our sloping roof. The work was completed well on time and the services were exceptionally reasonably priced. Highly recommended!

    Answer from pro:

    Thank you, Anton, for taking the time to leave us a positive review. Emergency roof repairs can be pretty complicated, impacting the homeowner's peace of mind. The Roof Whisperer roof repairing technicians always offer the best materials, such as high-quality shingles, Slate roofs, and metal roofs, including copper for your sloping roof. Different roofing issues require other solutions. Once again, thank you for trusting our company with your home services.

    Reply created 28 Apr 2022
  • Review from Rick Edwards
    Rating: 5 out of 5
    Review left on 7 Jun 2020

    One call away

    After many disappointment from several roof repairer, starting from failure in punctuality to a meager turnover rate, I decided to give it one more trial eventually. Coincidentally, I came across Roof Whisperer. I didn't know how fortunate I was until they did a long-lasting repair on my Roof and to now think of how amusing they are when it comes to punctuality. They are just one call away, and in the blink of an eye, they will be at your disposal. I am a living experience.

    Answer from pro:

    Hello Rick, our primary focus is to provide our customers with an honest and respectful service. We appreciate you taking the time to leave us positive feedback! The Roof Whisperer professional roof technicians work hard to leave a mark when working on what they love to do. Thank you for choosing The Roof Whisperer team with your roof repair.

    Reply created 28 Apr 2022
  • Review from Roger Barton
    Rating: 0 out of 5
    Review left on 22 Apr 2020

    Roof reshingling

    The Roof Whisperer agreed to reshingle the roof of our residence. A two-man crew began in Mid-November and worked for a month before winter weather stopped the work. In early March with warmer weather leaks appeared in the ceilings below the roofs. We emailed The Roof Whisperer several times about the leaks but received no response except a promise to attend. No one from The Roof Whisperer showed up. We terminated the agreement. Our new contractor found that the leaks came from either a failure to properly seal the partially completed work for the winter or from substandard work. Some of the deficiencies were likely to cause additional leaks in the future. Among the deficiencies were: failure to install back pans and counter-flashing on chimneys; incomplete caulking of flashing on second floor roof; shingles on dormer structures installed after and over the shingles on main roof slopes; new flashing improperly cut and less than standard vertical height; new cover from plumbing stack too large and unsealed; in places on main roof slopes shingles spaced further apart than manufacturer requires. These deficiencies were the work of the crew but no one from The Roof Whisperer attended to inspect the work of the crew during the installation or the shutdown for the winter. We have emailed The Roof Whisperer with these details of this mess but we have had no response.

    Answer from pro:

    Hi Roger, We worked on your property every time weather allowed us to work and being safe. We were pushed to do the job during winter which comes with its challenges. I should have said no even though I did warn regarding conditions. Then Covid hit! The whole country was under lockdown. At least two of our employees including me and my family were infected with it. Tough times require some compassion when the whole country was disoriented. I got back to work mid April. I sent guys to resume work but you refused to have them finish the job and only have paid for a portion of the job so far. Deficiencies you mention (which are not) are part of the work that was not finished. Metal work gets installed at end of job. You did not allow us to finish it.

    Reply created 23 Mar 2021
  • Review from Vance Tschritter
    Rating: 5 out of 5
    Review left on 20 Apr 2020

    Excellent Work That Has Stood The Test Of Time

    Ilir and his crew from The Roof Whispers did an excellent job on our home. We live in a semi-detached home on the east side of Toronto. We had some roof work done previously, by another company, but in less than 10 years it was leaking. The Roof Whispers gave us an accurate and reasonable bid. They did a small flat roof at the back of our house, installed new high-quality shingles on our sloping roof at the front of the house, and installed new eavestroughs. Excellent work on all parts of the job. The finish on the flat roof was partially impressive. (work done in Oct 2013)
  • Review from alisonpaul
    Rating: 5 out of 5
    Review left on 24 Jan 2020

    Skylight Installation

    They did a great job, on time and very cleanly. This included the purchase and installation of skylight/shade and purchase and installation of new roofing on the front table roof of the house. It did NOT include the inside finishing once the skylight was installed. The person recommended was going to charge 750 plus tax to do that. I had my brother help me instead and we managed it in one morning including painting. Our total costs were under 60 including insulation, trim, paint.

    Answer from pro:

    Hi Alison, Thank you for your review. It was a pleasure to work on your home. We have a hard time finding the right people to refer when it comes to finish the interior work on skylights as it is not our core business. However we are glad your brother helped you with that.

    Reply created 21 Feb 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jan 2020

    Installation of Sky Light

    Arthur and his team were a treat to work with. The name of his company says it all. From the moment he came to inspect the home to evaluate the work needed all the way towards the end of the installation, we had a terrific feeling we made the right choice. He is honest, forthcoming and incredibly resourceful and carries with him a team that reflects his objective of quality work and amazing customer experience. It goes without saying that the sky light in our kitchen has changed the room for the better and can't imagine the room without it. Surely would we recommend the Roof Whisperer for your next project!

    Answer from pro:

    Hi Steve, Thank you for taking your time to write about your experience with us. Tom,Elton and Michael worked really hard that day to beat the cold weather and snow in forecast. New skylight looks amazing!! It was the best decision to add the skylight above your newly renovated kitchen.

    Reply created 21 Feb 2020
  • Review from Mike Wile
    Rating: 5 out of 5
    Review left on 14 Jan 2020

    Sloped roof replacement, excellent work and price.

    Arthur came out to look at my leaking roof the next day after I called and gave me a very reasonable quote on the spot. The work was completed the following week as promised and with the proper materials that were missing before, like ice and water shield and edge flashing. Completely happy with the job and I would highly recommend.

    Answer from pro:

    Thank you Mike. I can stress out enough the importance of installing a proper roof system. It will protect your home for many decades to come and also the environment by reducing waste. Arhtur

    Reply created 21 Feb 2020
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