The Roof Whisperer

Rating: 4.9 out of 5

The Roof Whisperer reviews (394)

  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 16 Nov 2019

    Installed a flat roof

    We had Arthur redo a flat roof using a type of material called flexstone which we love. There was an issue with it and they stood by their warranty and had it fixed.

    Answer from pro:

    Thank you! Your positive feedback is much appreciated, Rob. The Roof Whisperer professional team will always make sure they comply with our valued customer's expectations. Once again, thank you for trusting our roofing company with your home services.

    Reply created 28 Apr 2022
  • Review from David Cooper
    Rating: 5 out of 5
    Review left on 13 Sep 2019

    Roof repair - repeat customer

    Arthur first did a tune up on my new roof in 2012 and came back this year when I called him to diagnose a new issue. He was the only provider to find the issue and fixed it without much wait or fuss. I will use the Roof Whisperer any time a need comes up.

    Answer from pro:

    Thank you, David, for leaving us positive feedback about our services. The Roof Whisperer will send a professional service expert to assess your situation and temporarily fix the problem anytime you need emergency roof repair services. We are happy that we met your expectations about the roof repair on your property. We are looking forward to serving you in the future.

    Reply created 28 Apr 2022
  • Review from Boyan B.
    Rating: 5 out of 5
    Review left on 12 Sep 2019

    Roof shingles replacement on the house and the garage, Skylight Installation

    Arthur and the entire crew have been a pleasure to work with. They replaced my roof shingles on time and on budget 5 years ago. They also professionally installed 4x4 ft and 2x4 ft Velux skylights. Since then, Arthur replaced roofs in 60% of the houses on my street, a testament as to how my neighbors rated his work. I had my garage roof replaced couple of months ago, again excellent work and service. I recommend Arthur and The Roof Whisperer without reservation.

    Answer from pro:

    On behalf of our team, thanks so much, Boyan, for this positive review. It means a lot to us. The Roof Whisperer professional roof repair team is glad to have been able to help you achieve your desired results on your roof shingles replacement and Skylight Installation. We look forward to providing you with our services shortly.

    Reply created 28 Apr 2022
  • Review from Customer of The Roof Whisperer
    Rating: 5 out of 5
    Review left on 12 Sep 2019

    Speedy service, great communication!

    One side of fascia fell off due to strong wind. Called couple companies but no reply. One actually said that they will show up in a week but kept holding me off. Arthur replied me the same day with quote and detailed explanation of repair. He kept me posted of the exact time and date they will arrive. Despite the fact that it was busy season and such a small repair job, I was able to have my roof repaired in a week. Very appreciated.

    Answer from pro:

    Thank you for taking the time to leave us a review. The Roof Whisperer takes this kind of emergency seriously as we understand how frustrating it can be to deal with a roof issuer. We are glad to have provided you with the professional and dependable service every homeowner deserves. Thank you for choosing The Roof Whisperer with your fascia roof repair.

    Reply created 28 Apr 2022
  • Review from Jim Johnston
    Rating: 5 out of 5
    Review left on 12 Sep 2019

    New Roof

    Quotation was very clear and detailed. Gave links to all materials that were proposed. Workers were very polite and professional. Very neat and cleaned up well after the project was completed. We were pleased with the workmanship and materials used.

    Answer from pro:

    Hi JJ, Thank you for your feedback and the review. It is very important to know what is being installed on your roof. Being informed is the key to make good decisions. Installing long lasting products is what I preach everyday protecting your home and the environment. Thanks again. Arthur

    Reply created 21 Feb 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Aug 2019

    Emergency repair within 3 hours of my call.

    Long story but some fool stepped on my roof and put a hole in it. When it rained the next day the roof was like Niagara Falls. I called The Roof Whisperer and Arthur and his crew showed up within 3 hours of my call. It was all done and fixed within half an hour. These guys are real pros. 10 star service and quality.

    Answer from pro:

    Hi Bill; Thank you for taking the time to write this review. We are happy that we were able to assist you with the roof repair. Please do not hesitate to contact us again if the need arises. The Roof Whisperer Team

    Reply created 8 Aug 2019
  • Review from Ivar Soever
    Rating: 5 out of 5
    Review left on 27 Jun 2019

    Roof repairs and replacement

    We have used The Roof Whisperer in the past for repairs we needed on our roof after wind damage and were equally pleased with them when they did a full roof replacement for us. They were timely, courteous and I was clearly explained the process. They use a higher quality product across the board and it has lead to a roof that I am sure we will get extra years out of.

    Answer from pro:

    Hi Ivar; So pleased that you contacted our company to do your full roof.We aim to please the homeowner with the quality of our product and service.Your time writing this review is appreciated. Thank you. The Roof Whisperer Team

    Reply created 28 Jun 2019
  • Review from Tom
    Rating: 5 out of 5
    Review left on 24 Jun 2019

    Roof leak

    Our roof started leaking into our kitchen on a day of heavy rain. I called The Roof Whisperer who sent Arthur over the next day to inspect the roof and provide us with a quote. He was friendly, polite and efficient. He quickly figured it was the fasteners for our pool solar panel system up on the roof that were causing the issue, explained what they'd do to fix it, said that a crew could come over the next day to fix it, and provided the quote. Next day the crew came and fixed the issue in just a couple of hours. I was happy with the service and glad it didn't turn out to be anything bigger.

    Answer from pro:

    Hi Karri; Thank you for calling our company and us being able to assist you.Please keep us in mind if any other roofing need arises. The Roof Whisperer Team

    Reply created 26 Jun 2019
  • Review from teresa nairne
    Rating: 5 out of 5
    Review left on 10 Jun 2019

    Fixing Eavestroughs and Downspouts

    Unfortunately for us, we had a horrible experience with the contractor that did the renovation in our house. As a result, we were left with many things that needed to be fixed; among them, a section of our house's eavestroughs and downspouts. This is, as you may understand, an small job (in comparison with bigger jobs) and it was very difficult to find a contractor that would care to fit us in their schedule. Thanks to God, Arthur, Flori and Jane got back to us and now, the problem - that could have ended becoming a "big" problem if not addressed- is resolved. We definitively do recommend The Roof Whisperer. They do "care" and their work is the one that you would expect from great professionals. Thank you to all of you!!

    Answer from pro:

    Hello Teresa; Thank you once again for having our company do your eaves and downspouts. We take pride in our work and try to make the customer happy. The Roof Whisperer Team

    Reply created 14 Jun 2019
  • Review from Grimthorpe Film Inc.
    Rating: 5 out of 5
    Review left on 7 May 2019

    Great company

    We replaced our old tar and gravel flat roof after Arthur wisely informed us it would not be possible to patch its leaks with accuracy. I appreciated his honestly and expertise in consultation -- these qualities can be rare to find in the roofing industry and are worth their weight in gold from the perspective of a home-owner. The project was a big one but The Roof Whisperer was up for the task, and did an excellent job replacing the new flat roof, removing a crumbling chimney and fixing a second one, and replacing the flashing on two skylights. It took a while but their crew kept a clean and orderly work site, and returning to address fine details with integrity.

    Answer from pro:

    Thank you for your review. We are honest in our work ethic and strive to the best possible job for the client. The Roof Whisperer Team

    Reply created 9 May 2019
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