Martino HVAC

Rating: 4.9 out of 5

Martino HVAC reviews (223)

  • Review from Suresh Kumar
    Rating: 5 out of 5
    Review left on 26 Jun 2017

    AIRCONDITIONER

    Great product. Technicians are qualified professionals does a professional job. Sales men are very courteous and give good options with great offers. Installation done as per schedule in professional manner

    Answer from pro:

    We are very pleased to hear that you had a great experience with Martino HVAC! It is important to us that all of our employees are well educated, and can pass that knowledge on to the homeowner. Here at Martino, we value our customer, and your time is very important to us. Enjoy your day.

    Reply created 27 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jun 2017

    NEW AIR CONDITION INSTALL FOR MY NEW HOME

    Martino HVAC was amazing. They were able to come in quickly and install the AC. They ensured the install was thorough and took the time to walk through everything with us. They also took the time to explain how to save energy throughout the house. They were very fair in their pricing and also a great warranty. They explained all the work that needed to be done and how everything works afterwards as well. I feel confident in the work that was completed and am very happy with our new AC! Thank you! SHATHIYA SHAJEESRITHAR

    Answer from pro:

    Hello Shathiya, That is a great review that you wrote us. We want to make sure that you are happy and comfortable with your purchase and the equipment. We also want you to know you have a great warranty and service provider should you need it in the future. Thank you so much for taking the time to write this review. We very much appreciate it.

    Reply created 15 Jul 2017
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 23 Jun 2017

    Air Condition

    The sales team went above to win my sale as I was quoting around with various companies. The installation team was professional and timely. Small incident occurred with payment arrangements due to miscommunication but the company was able to come through on their promise. Had one service call since the installation and there was no hassle for their technicians to come in.

    Answer from pro:

    At Martino, our goal is to always assist in finding the best solution for your space and budget! We are sorry to hear that there was any confusion. Customer service is very important to us, and we are glad to hear that everything was resolved. We will always be available for your service calls in the future, and appreciate your business.

    Reply created 27 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jun 2017

    Repair air conditioner

    The service provided by Martino HVAC was both professional and friendly The repair needed was clearly explained and completed on time as promised. I appreciated that they provided a four-hour window which they kept to. Both the technician and the office staff that I dealt with were very accommodating which I did appreciate I give this business a top recommendation!

    Answer from pro:

    Thank you for positive review! We believe that time and quality repairs are vital here at Martino HVAC! We always love to hear that our customers, and are glad that you had a positive experience with us, and appreciate the recommendations. Have a fantastic day!!

    Reply created 27 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jun 2017

    Balancing of Furnace/Air Conditioning

    I would like to express my thanks for the professionalism of Martino HVac for work done at my home. They were precise and on time for my scheduled Appt. I would definitely refer their services to friends and family. V Cardone

    Answer from pro:

    Hi Marina, Thanks so much for sharing your experience with Martino! We are very pleased to hear that you had such a positive experience with us, and that you you were pleased with the work that we have completed in your home. It means a great deal to us that you would refer our business to your family members and friends. Thank you again for choosing Martino HVAC.

    Reply created 27 Jun 2017
  • Review from Customer of Martino HVAC
    Rating: 5 out of 5
    Review left on 22 Jun 2017

    A/C Unit Goodman

    Martino HVAC was great from beginning to end. The sales guy Adam Saunders was great and informative and helped us out with choosing the right unit. The installers came and installed unit with no problems. Very fast and efficient. I recommend Martino HVAC for anyone needing a A/C or Furnance!

    Answer from pro:

    Thank you for sharing your experience with Martino HVAC! It is important to us that our customers are educated to ensure they know exactly what kind of products and services they are receiving. We always enjoy hearing that our customers are happy with their services, and appreciate the recommendations. Enjoy your new installation!

    Reply created 27 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jun 2017

    Service

    My experience was great. I contacted Martino to diagnose and repair our 5 year old air conditioner. The technician arrived the following day. He was professional, courteous, friendly and took the time to explain what the problem could be and in no time he resolved the problem. The best experience I have had with a technician. I would highly recommend Martino. Aldo Sacco

    Answer from pro:

    Hey Aldo Sacco, It's so good to hear about your experience with us! We couldn't be happier knowing your best experience you've had with a techinician has been with our company. Thank you! And thank you also for willing to recommend Martino's to your friends and family. We really appreciate it! As a token of our appreciation, please kindly email service@martinohvac.com if you haven't received a complimentary A/C cover from us already! Please ensure to include your name and address on the email thread. Thank you again for choosing Martino HVAC. Hope you enjoy the rest of your day!

    Reply created 22 Jun 2017
  • Review from Elaine Smyk
    Rating: 5 out of 5
    Review left on 20 Jun 2017

    Great Service and Company

    Martino HVAC was amazing. They were able to come in quickly and install the AC. They ensured the install was thorough and took the time to walk through everything with us. They also took the time to explain how to save energy throughout the house. They were very fair in their pricing and also a great warranty. They explained all the work that needed to be done and how everything works afterwards as well. I feel confident in the work that was completed and am very happy with our new AC! Thank you!

    Answer from pro:

    Hi, Elaine! We're glad that our staff was knowledgeable and took the time to go through everything with you. It means a lot to us that you trust us with our work and our products. As a token of our appreciation, please kindly email service@martinohvac.com if you haven't received a complimentary A/C cover from us already! Please ensure to include your address on the email thread. Thank you again for choosing Martino HVAC. Hope you enjoy the rest of your day!

    Reply created 21 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jun 2017

    New A/C

    I met Adam Saunders of Martino HVAC at the Zoomer Show. I was interested in purchasing a tankless water heater. Before that I asked for an A/C tune-up. It turned out that I had a gas leak. Worse still, my A/C used the old Freon gas. So instead of the water heater I ended up buying a new A/C. Adam was very helpful along the way and provided useful tips and practical advise through the purchase and installation. The installers (Keith & Kevin) were patient, professional and very neat in their job. In due time, I will be getting my water heater from Martino HVAC for sure.

    Answer from pro:

    Hi, Mel! We're happy to know that Adam, Keith and Kevin did such an amazing job with helping you with everything! Thank you for choosing to be a returning client with Martino HVAC. As a token of our appreciation, please kindly email service@martinohvac.com if you haven't received a complimentary A/C cover from us already! Please ensure to include your address on the email thread. Thank you again for choosing Martino HVAC. Hope you enjoy the rest of your day!

    Reply created 21 Jun 2017
  • Review from Customer of Martino HVAC
    Rating: 5 out of 5
    Review left on 19 Jun 2017

    HVAC service

    Martino HVAC were the people who installed my furnace and AC in my new home. I have stayed with them for the part 7 years for the annual maintenance and protection plan. They are always courteous and prompt, and very accommodating at finding a time that suits my schedule. I like that I am dealing with a small family business and feel like a client instead of just a number with the bigger businesses. I've only had one problem with my AC unit in that time, it was resolved promptly and covered by the plan.

    Answer from pro:

    Hello :) Thank you for continuing to be a returning client of Martino's! We're happy to know that we've been consistent with ensuring to meet your needs, and always accomodating you based on your schedule. We appreciate your loyalty! As a token of our appreciation, please kindly email service@martinohvac.com if you haven't received a complimentary A/C cover from us already! Please ensure to include your name and your address on the email thread and if possible... a print screen of your review (or copy and paste) as this one is showing, "private user" so I'm not able to identify you. Thank you again for choosing Martino HVAC. Hope you enjoy the rest of your day!

    Reply created 21 Jun 2017
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