Independent Roof Inspection Services reviews (77)

During the thaw after the intense cold spell in January water leaked through a washroom exhaust fan in the upper floor. The home is only 2 years old and still under warranty. The builder tried to pass it off as due to ice damming which is not covered under the Tarion warranty. We engaged the services of IRIS to do an independent inspection. Dave came in, inspected the attic and immediately found exhaust air leaking from both upper floor washroom exhaust fan ducts in the attic. This was the cause of the moisture build up in the attic leading to the leak. We submitted his report to the builder and Tarion and got the repairs done under warranty. The entire experience dealing with Dave was a pleasure. He quoted half his regular rate for the inspection since he would not be able to go on top of the roof during winter. But after the inspection, he volunteered to check the top of the roof without charge when he visits the neighborhood for other work during Spring/Summer. His report was accepted without question by both the builder and Tarion.

This repeat customer is glad to know IRIS's owner-operator Dave Baughn is as good as new and that Poppy, his golden retriever, is still with him (though really too pretty for him) at job inspection and remediation sites.

Dave is a true professional. We were unsure about our roof condition and the problems we were encountering. He came, completed the inspection, and laid out what needed to be done. Our roofer installed a brand new flat roof. Following that, Dave came back again and inspected the work. He found a minor area which needed improvement, and our roofer repaired the mistake that Dave found. Last, our adjoining neighbour completed their roof separately (we're in a semi). Dave came by a third time and inspected the work, to assure us that their work won't negatively impact our property. I would recommend IRIS for anyone who needs roof work done. He was patient and would always show up on-time within a few days. He gave us so much peace of mind. Well worth it. Thanks again Dave.

We needed an independent roof inspection report (at the insistence of the insurance company) in order to renew our home insurance policy at full coverage. With only a few days to the renewal date, Dave responded promptly with the inspection and final report that was accepted by the insurance. I recommend Dave’s services.

We were experiencing some staining and paint peeling in a 2nd floor bedroom ceiling. We really couldn't figure out why it was happening, and we certainly are not experts in home construction and systems. We decided that it might be smart to call an independent consultant, rather than a bunch of roofers, to get an assessment. We figured roofers would automatically tell us that we needed a new roof, regardless of what they saw. Dave came within a day of our calling and looked at the bedroom damage, the roof, and inside the attic. He was able to quickly assess the reasons for the damage, based on his decades of roofing experience. He then created a specifications document that we were able to use as a requirements list and provided it to a few roofers to quote on. Dave wouldn't recommend any roofers, as he tries to maintain independence and not be a conflict of interest situation. He would only suggest the criteria we should look for - namely a manufacturer certified roofer. It was interesting that a couple of roofers we asked to quote would not participate in the "bidding" process. I think they were concerned about the whole idea of us knowing exactly what we required and having an inspection once the work was completed (by Dave) as a requirement to get full payment. Dave then reviewed all of our quotes and answered any questions we had about the differences in the quotes. Once the roof work was completed, Dave came back for an inspection and all-clear. All in all, I felt so much more confident that I was getting a fair evaluation of the source of the problem, appropriate solutions on how to fix the issues, and confidence that the final work was done according to the quote. This was the best money I could have spent for such an important part of the house. In the end, we did need a new roof, but we got a bunch of other critical roof-related issues addressed (ventilation, eaves, etc.) as well that likely would not have been suggested without Dave. Thanks Dave!

We just moved into our 100 year old home and had concerns about the condition of the roof. We didn't want to ask a roofer to inspect because we were certain they'd tell us to re-shingle regardless of the condition of the roof. Dave provided an impartial review of our roof, inspected the attic and even repaired some deficiencies in the roof. Dave also provided a detailed report with pictures and an analysis of when we should consider re-doing our roof. Dave was professional, timely and great to work with. We would definitely recommend Dave!

Our roofer did a poor job re-shingling our roof so we contacted Dave for an inspection. We highly recommend having a roof inspection immediately after a roofing job as most homeowners have no idea what a proper roofing job entails with some roofers cutting corners to save time. Some roof inspectors won't even go on the roof. Dave conducted initial and follow-up inspections by going up on our roof and he provided detailed reports complete with photos. There were a few delays and bumps along the way; in the end Dave came through for us and got the job done. It was thanks to Dave's experience and his reports that we were able to have our roofer address all outstanding issues. Thanks again Dave!

Got our roof redone and a week later problems started happening. We lost trust with the workmanship of the company that did the job and wanted a second opinion. It is hard to go on your roof let alone know what to look for. So, we called Dave for an inspection of our new roof. He inspected carefully and took his time to explain everything to us. His report explained all deficiencies and we used it as evidence for the roofing company which addressed most issues. Dave followed up with the repairs and was always available for extra questions that I had. His expert roofing knowledge brought us great comfort and help in our time of need.

Dave and his son came to repair a few deficiencies in our roof. They were professional, reasonably priced, and got the job done. Very friendly, and didn't push unnecessary repairs. When they finished the repair, Dave noticed that we needed a new downspout, and offered to install it later in the week for free.

Dave was a pleasure to work with and gave us piece of mind regarding our roof. They were professional, experienced and left us feeling confident about the project at hand. I would greatly recommend them to anyone in need of roof inspection services.