Independent Roof Inspection Services reviews (77)

We own a commercial property flat roof that is 50 years old and desperately needed replacement. We finally hired our roofers to undergo the big expense and wanted to ensure that the job was done properly. We decided to hire an independent roof inspector and Dave at IRIS had great homestar reviews. Dave was immediately receptive to our emails. Responded efficiently. Came to visit. Took plenty of photos. Shared a thorough report and followed up to ensure the roofing contractor addressed the issues he found. We would highly recommend Dave and his services at IRIS

IRIS saved me over $5,000. Are you like me, getting multiple roof quotes from multiple roofing companies, unsure of what repairs are truly needed and what’s being added to pad the estimates? I got my roof replaced 6 years ago, it was a shoddy job done by a shoddy roof company that will remain unnamed. Fast forward to 6 years later and I’ve got leaks. I call 3 separate roofing companies, all quotes say to replace the roof and start over, costs ranging $4-$5k. Ok, I need to call my original roofers, but before I do, I need to know what’s really going on with my roof. I found IRIS, and like an angel from heaven they descended upon my roof to give me the facts on what the issue was. Caulking, flashing, minor weaving and I should be golden. I called the old roofers and they came out to fix for free. At least there’s some justice in this world. IRIS once again returned and gave the OK. IRIS saved me $5,000. Are you really going to blindly spend thousands on your roof without calling IRIS? if you are ever in doubt about your roof, do yourself and your wallet a favor and call IRIS.

Dave is a gentleman and a professional. The only complaints you'll get about him are from so-called roofing professionals whose work Dave helps to fix. He saved me tens of thousands of dollars by providing a simple and easily understood approach to fixing my problems. He performed above my expectations, was on time, courteous, and committed to solving the issue at hand. Would hire him again in an instant.

I had a new roof installed and I was concerned about whether the work had been done properly by the roofing company. I contacted Dave at IRIS to get an independent expert opinion. He came out promptly to inspect the roof and found deficiencies which he documented in his report. The roofing company came back to fix the issues, and Dave and his partner, Danny made sure that the repairs were properly done. Dave and Danny are highly professional, experienced and knowledgeable. Having an independent roofing inspection is an absolute necessity when having your roof done and I recommend IRIS without hesitation.

I reached out to Dave to get an independent roof inspection after another company had told me I needed to replace my roof. He responded to my request and we had several email conversations first so that I could get clear on what was involved, the cost and why I would hire him in the first place. Dave showed up on time and inspected my roof and attic. He took pictures and provided me with a comprehensive report. He made suggestions and provided an estimate of the remaining life for the roof. He told me I did not need to replace the roof yet. I was able to take his report and find a roofer to make the repairs. Dave is easy to work with, knowledgeable and approachable. I definitely recommend him when you are looking for an honest, objective second opinion.

I have worked with Dave at IRIS multiple times, first when he came over to inspect the roof when I initially moved into our home, and then when he subsequently came to review various repair work being done. Working with Dave is money well spent - his independent third party status and obvious experience in the industry provided me with the assurance I needed to ensure I was doing only necessary work to the house and not being "upsold" for unnecessary work. He is extremely accommodating in terms of timing, even when I had to change appointment times at the last minute due to weather issues. He is prompt in responding to emails and phone calls, and explained the work that needed to be done in a way which I could understand. His inspections are always immediately followed with a professional report highlighting key findings, and followed up with a phone call to ensure I understood his findings. His kind manner was helpful during a particularly stressful time. I plan to have Dave back on a regular basis to ensure that no additional repair work needs to be done on our roof. Thank you Dave!

We recently noticed that our two year old roof was leaking - for the second time. A year ago the builder had come back to "fix" the roof, only for it to leak again, damaging the ceiling in our bedroom. Lacking confidence in the builder, we called a few roofing contractors and were referred to Dave when we asked for someone to inspect our roof and identify the problem that was causing the leak. Dave responded promptly and made himself available for an appointment on short notice. He identified the problem and provided a temporary fix to prevent immediate damage and get us through the winter. His report identified the flaws in the construction of the roof that had caused the problem and provided recommendations for a long term solution. Dave is very professional and a pleasure to work with. We would highly recommend him.

This so called inspection service was called out to one of our many jobsites to inspect a new roof we were installing as the customer was not familiar with the process and in over his head and needed external guidance. We had performed early steps in applying membrane roofing and were in the stages of getting ready for day 2. The inspector Dave, who could not produce any certificate of qualification when pressed to do so wrote a damning report as to the work in question when it wasnt even completed. we demanded his OIRCA or CRCA or manufacturer certification to prove he is qualified but he couldnt produce. This company is not qualified to produce engineer quality reporting , you need hire a roofing consultant firm not someone masquerading as an inspection firm, there is a difference folks the former is affiliated with the governing bodies in Ontario such as the roofing contractors association of Ontario. We are factory trained and certified installers and to tell falsehoods about our work to satisfy a concerned client and playing into the customers hands to tell them what they want to hear rather than reporting fact is not an inspection it is a fraud. We paid over 2000 in a writedown for this report so have authority to report negative reviews here.

About a year ago we decided to put up solar panels on our roof. Since our roof was about 15 years old, our solar installer recommended that we re-roof first. We had several roofers by, but were getting different advice and wildly different quotes. We started to feel a bit over our heads and somehow it occurred to us to search for a roof inspector to get some independent advice. Good thing for that, because it lead us to Dave. Dave has been extremely helpful to us. He started with a full inspection. He wouldn’t tell us which roofer to hire, but steered us in the direction of picking someone reputable. He also pointed out a number of small service jobs that were needed on the roofs not requiring replacement (our house has several roofs). He reviewed our roofing contracts to make sure that everything was included. He also fielded several calls from us offering useful advice. After the roofers left, Dave came by with his son for a second inspection. I had thought it would be just a formality since I hired reputable roofers. However, he identified some critical deficiencies and omissions that would likely have led to leaks. This included a connection from our flat roof to the neighbor’s roof that wasn’t attached firmly enough and some metal flashing around the chimneys that hadn’t been done. I e-mailed Dave’s report to the roofers and they addressed theses issues within days and sent their own inspector to make sure it was all correct. Dave had me take photos of all their work and he confirmed that the roofers had done a great job remedying everything. There was also one small reminder from Dave gave us that turned out to be a big help. We did our roofs in two stages: an urgent roof before winter, a second roof only after getting approval for solar. We assumed that we would just use the same roofer for both, but Dave reminded us to always get three quotes. Doing so, we found a new roofer, who would work with the solar installers to protect the installation points and honor their warranty even with solar panels attached to it. This was a big deal to us since our first roofer voided their warranty if anything was attached to the roof. Now we have solar panels plus a ten-year roof-warranty – again thanks to Dave. We spent well over 10 thousand on the roofs themselves. By spending an extra 400 or so on Dave’s roof inspecting, we made sure that the roof got done right and we found a roofer that would warranty our roof after solar-installation. It also changes your bargaining power when you have your own expert. The roofers responded to Dave’s report right away, without any fuss or bargaining.

We have roof system that includes both shingles and a flat membrane. Although our shingles were clearly in need of replacement, we were unsure about the flat roof. The roofing companies that quoted didn't recommend replacement of the flat roof, but also did not physically go up to the roof to inspect the same (they claimed to rely on drones, but it was most likely other general aerial or satellite imagery as no drone was deployed on my property while I was there). In fairness to them, they were not trying to up-sell me on something I didn't need, but I wanted to ensure that everything that was needed was done (I was worried that they were not pushing the flat roof simply because they didn't do them). I decided that I wanted an objective and independent point of view and searched for options on the net - where I discovered Dave at IRIS. Dave promptly returned my called and spent good period of time discussing my situation and answer my general questions before I decided to book him. Dave was easy to book and came out on the weekend when I was home (which my wife appreciated). He conducted a detailed inspection and provided a thorough debriefing on the spot, followed-up with an in-depth emailed report (complete with pictures, etc.). With the information received from Dave, I was able to select a contractor to complete my roof with the comfort of knowing that I had an expert in my corner !! Dave also reviewed the quotes I received, and providing comments and suggestions for further clarity, etc. Once the work was completed, Dave came back to complete a post-installation inspection to confirm that everything was done properly before final payment to the contractor was made. This added service provides invaluable peace of mind (knowing that the work which I cannot physically inspect myself was properly scrutinized - especially for something as important as a roof - which can be disastrous if it leaks). Dave was able to provide some other suggestions and fixes to ongoing problems with water drainage, etc. - and even changed some light bulbs in my soffit which I could not reach with my ladder. I can't recommend Dave enough - top notch service, and a great guy !!!