Davesducts reviews (954)

Review from HomeOwner
Rating: 5 out of 5
Review left on 5 Jul 2016
Made an incredible difference
Dave’s team did a spectacular job cleaning out our ducts. From the first call we placed to get a quote to the completion of the job the quality of service was outstanding. They provided great instructions on how to prep your home for duct cleaning and what to expect during the process and afterwards. The cleaning crew was courteous, friendly and very professional. Their efforts made a very noticeable improvement in air quality and significantly reduced amount of dust circulating through our vents.
Answer from pro:
Hi Andrei - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We take our work very seriously and glad that it shows. When this service is done properly - per NADCA standards - you would typically expect an improved difference in indoor air quality. In addition to this, your components would also typically experience improvement in performance aswell. Glad we were able to help. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 11 Jul 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 28 Jun 2016
Duct Cleaning
Fantastic experience! Stanley, who I booked the service with, returned my e-mail inquiry very quickly. He explained everything and sent an e-mail detailing what to expect the day of the cleaning. The week before the appointment, he sent an e-mail reminder and gave me a phone call. On the day of the cleaning, Brendan and Scott gave me a call to let me know they were on the way, explained what they were going to check and do, encouraged me to ask any questions I might have, performed the cleaning very efficiently and showed me before and after photos. Would definitely recommend you guys!
Answer from pro:
Hi Angela - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We take our work very seriously and glad that it shows. Before/after pics are mandatory and glad that you were happy with our efforts! Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 1 Jul 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 25 Jun 2016
Duct Cleaning
Everything was very, very good. The communication from your team was top notch - probably the best I've experienced. Receiving the email instructions ahead of time was very helpful and having the crew call beforehand to advise their schedule is wonderful. I wish all service crews, for other industries, did that. The two guys who did the work were friendly and professional. The explanations were good, along with the pics at the end. I'm happy to recommend your company to friends.
Answer from pro:
Hi Tara - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We do our best to ensure we communicate well with our customers as we value your time and your business. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 28 Jun 2016
Review from Jennifer A. Arruda
Rating: 5 out of 5
Review left on 23 Jun 2016
Highly recommend!
Polite and friendly from the first conversation with Stanley to an email follow up from Dave checking to make sure everything went well. They were on time, efficient, informative and very clean. I had been dreading the whole process thinking it would be a huge mess. I was wrong and should have done it years ago. I used to see dust on my tables hours after cleaning them. It has been 3 days since they cleaned the ducts and almost no dust is visible yet. My allergies and asthma thank you! Jennifer in Brampton (not Kitchener...not sure how to fix that)
Answer from pro:
Hi Jennifer - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We take our work very seriously and glad that it shows. When this service is performed properly, per NADCA standards and under normal living conditions (no renos/pets); you needn't have to perform this service again for at least 5-7 years. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 28 Jun 2016
Review from Mary Musallam
Rating: 5 out of 5
Review left on 21 Jun 2016
Air Duct Cleaning
I booked my appointment on-line and in less than 24 hrs, I had a phone call to set up my time. Stanley then made sure to send me a follow-up email reminder of the appointment which was great. Scott and Brendan arrived a few minutes early but kindly waited till I was ready. They were incredibly patient, extremely polite, professional, courteous and efficient. They were kind enough to answer all my questions. They explained what they were going to do , gave me a timeline of how long the job would take and they stuck to it. They were fabulous! Would recommend Dave's Duct Cleaning in a heartbeat.
Answer from pro:
Hi Mary - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We do our best to accommodate our customers timelines and glad to hear you were happy with our efforts. We take our job seriously and glad that it shows. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 23 Jun 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 21 Jun 2016
Duct Cleaning
I was preparing for a visit by very close family members that I see only once a year. I wanted my home to be as welcoming as could be, but the first thing that caught my attention was my husband coughing repeatedly in his study upstairs. I realized he had been coughing a lot lately. Having thought about that cough, I also realized that the house always seems dusty. The furnace filter is always thick with a grey coating that peeled off like a piece of fabric. Well, it didn't take much longer to remember that years ago we had the vents cleaned shortly after we moved in. So I looked at HomeStars' listings and read some great reviews of Dave's Ducts. When I phoned I had an enjoyable conversation with a pleasant young man who helped me to work a visit from Dave'sDucts around my crowded schedule of preparation for my visitors. I liked the humour of answering recording too...Dave'sDucts, not geese. The gentlemen who did the job were terrific...they phoned to say that their previous job took longer than they thought. They gave me a new arrival time which they kept. They were very polite and thoughtful. They did their work efficiently and best of all, cleanly. They explained every stage and , of course, showed me those satisfying before and after photos. I would definitely recommend Dave'sDucts without hesitation. N
Answer from pro:
Hi Cheryl - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. If you've had renos, live in a high-traffic area, experience higher than normal dusting or frequent furnace filter replacements - then an air duct cleaning service could help. Glad we were able to be of service! We believe in open communication and 100% transparency. We're in this business to help others receive a proper and thorough service - glad to hear you appreciate our humour aswell :) We book no more than 3 jobs per day and if a job takes longer to perform, then we stay as long as it takes to get the job done right. Appreciate your understanding! Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 23 Jun 2016
Review from Umera Ali
Rating: 5 out of 5
Review left on 17 Jun 2016
Duct Cleaning ajax
We had an excellent experience with Dave Duct Cleaning Service. I initially contacted them via email and they promptly contacted me by telephone. I had to reschedule my appointment couple of times, and Stanley was always understanding. They emailed me confirmations of appointment, and also reminded of the appointment by email and telephone. The crew was running late and they called to tell us. Both Brendon and Scott were extremely professional. They showed us our vents before and after. They were honest about the work that needed to be done and work that was not required (even though we had asked for the service). They answered all our questions and concerns. They did an excellent job. They were respectful of our property and took measures not to harm anything. They cleaned up after them and were extremely thorough. We would definitely use them again and have no qualms recommending them to others.
Answer from pro:
Hi Umera - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We understand that everyone has busy schedules and we're glad we could accommodate. We do our best to ensure we are mindful of that. And appreciate your understanding aswell. Before/after pics are mandatory for us. We are 100% transparent and glad that it shows. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 20 Jun 2016
Review from Customer of Davesducts
Rating: 5 out of 5
Review left on 17 Jun 2016
Duct Cleaning Service
Thank you Dave, We have just completed a significant home renovation and I was concerned about dust and air quality, it wasn't good. We were vacuuming dust every couple of days. After conducting some research I found your previous customer's kind remarks and your professional accreditations, so I booked an appointment through Stanley. He was very helpful and professional in all aspects of the booking. Your crew Mark and Kevin arrived on time and explained the work, costs and expectations. They brought in their equipment and went to work as a team. They answered our questions, showed me before and after photographs, were respectful of our property and did a nice job of cleanup. I am totally satisfied with the job preformed and the cost involved. Mark and Kevin are professional young men who have been very well trained in customer service. Although unexpected, I feel a meaningful improvement with air quality already and have increased my air conditioning temperature one degree, my wife and I agree it now seems more efficient. Thanks for a great job. Regards, Neale
Answer from pro:
Hi there - Thanks for the positive feedback! We appreciate the effort to share your positive sentiments of our service with others on Homestars. And congrats on the renos! We take our work very seriously and glad that it shows. We are firm believers in karma and will always operate in our customer's best interests. When properly done, an air duct cleaning service can yield positive impacts with improved air circulation and quality. Improved efficiency of your HVAC system can also be noticed as with you. Remember to replace your furnace filters and vacuum regularly to prolong cleaning periods. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 20 Jun 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 13 Jun 2016
Duct cleaning
The staff were friendly, professional and efficient. They were running about 15 minutes behind due to traffic but they made sure to call and let me know. They explained the whole process to me prior to starting. After finishing they cleaned up and Put anything they had moved back.
Answer from pro:
Hi there - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We believe in the golden rule and will always treat others the way we would wish to be treated. Calling you is common courtesy for us. We take our work seriously and glad that it shows. Should you require any additional support, please don't hesitate to reconnect. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 14 Jun 2016
Review from Customer of Davesducts
Rating: 5 out of 5
Review left on 10 Jun 2016
Duct Cleaning
Dave's Duct Cleaning cleaned our ducts after our renovations. They were professional and did a great job and cleaned up some items that were missed by the last duct cleaning performed by the previous owners. I would certainly recommend them and use them again in the future.
Answer from pro:
Hi there - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. Congrats on the renos! Having an thorough air duct cleaning service after a reno is a recommended practice by NADCA - we're glad we could help. All our techs hold their own NADCA certifications so mapping your HVAC system is common practice for us. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 14 Jun 2016