Davesducts

Rating: 5 out of 5

Davesducts reviews (954)

  • Review from DG
    Rating: 5 out of 5
    Review left on 20 Jul 2016

    There's a reason Dave's Duct Cleaning has so many 10/10s!

    These guys are fantastic, and worth every penny. Professional, courteous, knowledgeable, helpful and really committed to their work and to customer service. I recently moved into a new home and was paranoid about everything - ducts, dryer vents, central vac, furnace, ac, you name it. I told them I wanted everything done - and they said NO. What?!? Yup, they said we will come and inspect everything for you, and will only charge you for the service if you actually need it. Seriously, does that type of honesty even exist with businesses today. When they got here, they got right to work. There were a little late arriving, but like their website promised, Stanley called me and told me about the delay well in advance, apologized for it, and gave me a new ETA, which they kept. Mark and Kevin entered the house and put us right at ease with their pleasant demeanor and helpful nature. They patiently answered every single one of our questions, and checked everything for us. They told us none of the items I had asked for beyond the duct cleaning were required, and hence we wouldn't be charged for any non-required service. For the actual duct cleaning, they covered all the vents, covered their shoes around the house, and walked us through every step of the way. Mark even found a leak in my furnace and spent the time to try and resolve the issue as best he could. He patiently provided answers, tips and advice. As the issue turned out to be more serious than originally thought, he called up his boss, late in the evening, to see what they could do to help. Mark also promised to call and check back on me and my furnace adventures the next day. These guys are great and I would recommend them to anyone. From my initial phone call Sam, who also patient, courteous and honest, to Stanley who called to tell me the guys were going to be late, to Mark and Kevin themselves - all coming together to make a fantastic team. Thanks guys - really appreciate it! You've outdone yourself.

    Answer from pro:

    Hi NewTech2K - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. First, CONGRATS ON THE NEW HOME! Second, we believe in working in our customer's best interest and therefore will never upsell. We value our customers and will always treat you in the manner we would wish to be treated. We are here to help! Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 22 Jul 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jul 2016

    Duct cleaning for a rental property

    Crew arrived before schedule and waited outside until the appointment time. They were clear and courteous, efficient and clean with their work, during and after the duct work. It's always a bit of a shock to see the before and after pics of the ducts when the job is done. Great job, guys! I'll be sure to recommend.

    Answer from pro:

    Hi Costa - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We take our work very seriously and glad that it shows. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 22 Jul 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jul 2016

    Clean ducts

    Our daughter has just finished a major medical procedure in which a clean home air environment is essential . The staff from Dave's duct cleaning were on time...professional....thorough and efficient. The before and after photos provided validation that we made the right decision in getting the ducts cleaned before bringing our daughter home from the hospital. I would recommend their services to anyone considering having this service performed.

    Answer from pro:

    Hi Michael - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We take our work very seriously and glad that it shows. To help aid in the continuing process of improving your indoor air quality, you should research and consider a wholehouse HEPA filtration system - along with a regular cleaning schedule (ie. vacuuming and dusting with a damp cloth weekly etc). Be sure to also change your furnace filter per your manufacturer's recommendation. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com).

    Reply created 14 Jul 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jul 2016

    Dave's Duct Cleaning

    Excellent experience from start to finish. My first contact was with Stanley, with whom I booked the service. A follow up email ensued confirming the details of what to expect the day of the cleaning. great instructions about how to prepare our home and property for the actual cleaning. We had to reschedule and received an email one week before the appointment. This was followed up with a phone call to answer any questions I might have. Mark and Kevin arrived on time and throughout the process were friendly and courteous answering my questions professionally and clearly. I was dreading the anticipated mess and noise that I thought would occur and was pleasantly surprised that there was neither mess and only minimal noise. I appreciated being shown the before and after photos of the excellent work. I truly appreciated the superior work and the fact that our home was cared for during and after the completion of the project. I highly recommend this company and will use it again.

    Answer from pro:

    Hi Mary - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We treat everyone in the manner we wish to be treated. We care about the customer experience and will always put our best foot forward to deliver the service we would want to experience ourselves. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 11 Jul 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jul 2016

    Duct cleaning

    The duct cleaning went very well and I will definitely refer Dave's Duct Cleaning when I know of someone in need of duct cleaning. The team was very professional and worked like dogs for over 3 hours. After a thorough search for a duct cleaning company we felt comfortable with, we came across Dave's Duct Cleaning and I'm very happy that we chose them. And the scheduler, Stanley, was great too.

    Answer from pro:

    Hi Michelle - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We take our work very seriously and glad that it shows. Our goal is to ensure we perform this service to a high standard with equally high results. We will always work in our customer's favor. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 14 Jul 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jul 2016

    Duct Cleaning

    I would like to let you know that we were VERY HAPPY with the service that we received on Friday. My wife worked from home on Friday and waited for the crew to arrive. The phoned me to say they were running ahead of time and would arrive early. She said when they arrived Mark, the technician, was very polite and friendly. He took a look at our furance and showed my wife a video of what he saw. He told her that we didn't need to have the blower fan or A/C coil cleaned as they were in pretty good condition. Just three weeks earler, we had another company in to clean the ducts after purchasing their service on Wagjag for $89. When they arrived they did the same inspection and insisted we need the furnace and A/C cleaned and wanted an additional $400 to perform the service. So I sent them on their way. My wife said that the crew that you sent informed her of the number of vents that we had before they did the service, got her ok and then proceeded. They did a great job, cleaned up, charged us exactly what was quoted and were very professional. She was very pleased with the service, so I was very pleased as well.

    Answer from pro:

    Hi Graham - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We always ensure we do a walk through of your HVAC system to inspect for cleanliness before we proceed. We aren't interested in performing this service if it isn't necessary or warranted. We are firm believers in karma and will always treat others in the manner we wish to be treated. Glad to hear that you didn't fall victim to companies trying to upsell unecessary services. And glad that we were able to help. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 14 Jul 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jul 2016

    Duct Cleaning

    My wife did some research on duct cleaning and came across Dave's Duct Cleaning. They had excellent reviews so we tried them. Stanley who answered the phone was excellent and very informative. They sent Brendan and Scott and both guys were exceptional. Very professional and explained everything to my wife. They cleaned out 20 years of drywall scraps, coffee cups, sandwich wrappers among other garbage found in the ducts from the builders. Excellent company and highly recommended. We can breathe easier now. Thank you for a great job.

    Answer from pro:

    Hi John - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We take our work very seriously and glad that it shows. 20 years is a long time between cleaning periods. Per NADCA standards, under normal living conditions (no reno/pets) this service when done properly, need not be done again for at least 5-7 years. With the aid of additional air purification systems - you may even be able to prolong cleaning periods upto 7-9 years. Glad we were able to help. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 11 Jul 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jul 2016

    duct cleaning

    The duct cleaning went very well. The staff are informative, thorough, efficient, and very polite. We were so pleased that we booked a cleaning for our student house as well. Thank you,

    Answer from pro:

    Hi Pamela - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. Glad to hear that we didn't disappoint - we take our work very seriously and glad that it shows. We look forward to ensuring your student house is done properly and thoroughly aswell. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 11 Jul 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jul 2016

    Duct cleaning after renovating

    Called Dave's Duct Cleaning two weeks ago and they were able to schedule a cleaning fairly quickly on Tuesday. Brendan and Scott were on time (actually, about 15 minutes early). Very efficient crew. While I was showing Brendan the location of the vents and returns, Scott was busy bringing everything in. Vents had not been cleaned in over 10 years. Before and after pictures were shown and the results were amazing. They were even able to return a cat toy that had gone missing. The price quoted was the price that I was charged. Very happy with the results and professionalism of both Brendan and Scott and of the office staff. Would not hesitate to recommend them!

    Answer from pro:

    Hi Stephane - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. Our crews consist of 2 NADCA certified technicians. They also are dedicated teamsters that develop consistency and efficiency with respect to their trade. Scott and Brendan are a great team. We often extract many remnants and glad we were able to help retrieve your lost cat toy. We are 100% transparent and have our pricing published online. We are not interested in upselling. Glad we could be of service and that we didn't disappoint. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 11 Jul 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jul 2016

    Excellent duct cleaning experience

    The crew showed up on time, they were very professional. They were fast and did an amazing job on our furnace system and the dryer too. If you need you duct cleaned this is the best company for the job and no hidden fees. We would highly recommend this company.

    Answer from pro:

    Hi Renata - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We take our work very seriously and glad that it shows. We have no hidden fees and are not interested in upselling. We are committed to our customers and ensure we are honest and forthright in all that we do. Glad we could help! Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 11 Jul 2016
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