Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA

Rating: 5 out of 5

Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA reviews (286)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Mar 2020

    Excellent Work - Staircase, Handrails, Hardwood Floors

    We are very pleased with the project recently completed by Ideal Stairs. They installed hardwood flooring on the entire second floor, main staircase and our basement stairs. From the time we initiated our conversation with Rajan and his team as well as with Mesh in the showroom, we were impressed with their knowledge, customer focus, quality of workmanship, and professionalism. They laid out the project plan and gave good feedback and advice on various ideas and choices. We had previously done our main floor and required that they match the colour on the staircase (both main stairs and basement stairs) with that on our main floor. They provided us with the samples to make our choice and helped us in narrowing down to the right colour and wood. In addition, they brought small samples with the right tone of stain to match the main floor colour and made adjustment as we had suggested. They did an amazing job of building the staircase to the right colour and the final product is excellent. They also advised us of the current regulations with regard to the height of the pickets as our old pickets were over 40 years old and did not meet the current requirements and helped us make a good choice. The team performed the job admirably and with professionalism and courtesy. We will gladly recommend Ideal Stairs to anyone looking for a company competent and able to deliver on what they promise, according to the customer's requirements and to the specified time frame. Thank you Ideal Stairs!

    Answer from pro:

    Hi Roshan, thanks for your review and recommendation. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are very happy to hear you had such a great experience with our team, and we were able to assist you on matching the colour of your stairs to your flooring. On behalf of our team, we would like to thank you for providing us the opportunity to be part of your stair and flooring installation project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

    Reply created 16 Mar 2020
  • Review from Daniel Vincent
    Rating: 5 out of 5
    Review left on 14 Mar 2020

    Stair renovation

    We obtained several quotes, Ideal Stairs being a little more expensive. The more we learned about the shortcuts taken by other companies the more we understood it would be worth it. Ideal Stairs covered the stringers with new plywood and finished this with molding. The result was a perfect edge where the riser meets the open stringer. No need for fussy moldings to hide this detail. No need for fill to hide the gaps where the existing stair tread had been cut back. Ideal Stairs made our posts to an exact measurement of 90 mm to accommodate post caps I had ordered. The supplier they use for the spindles had a huge range of choice. Mesh and Rajan were always available and accommodating, keeping us up to date on the schedule for their crew. The tradesmen were on time, worked diligently with a high level of skill. We are very happy with the result and would not hesitate to recommend them for your stair renovation.

    Answer from pro:

    Hi Daniel, thank you for your review. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are so excited to hear you had a great experience with our team and is very happy with the end product. Our team is dedicated at offering the best advice and options to all our customers, and we take pride in our expertise in the stairs industry. On behalf of the Ideal Stairs team, we would like to thank you for giving us the opportunity to be part of your stair project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

    Reply created 16 Mar 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Feb 2020

    Staircase & handrails

    We needed to have our stairs rebuilt and handrails added for safety reasons. The staff was great about helping us decide on what we wanted. We gave them a sample of our flooring so they could match the finish and it was an exact match. The staff were hard workers and kept everything very clean. Raj would come around to check the work and answer any questions that we had. We will definitely refer them to any friends needing work done. If I was to give 1 small area where they might improve it would be to try to tell us what time they would be there in the morning. The times always varied but the work was done well & efficiently. Thank you for a job very well done.

    Answer from pro:

    Hi Nancy, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are so happy to hear you had a great experience with our team and we were able to provide advice on your needs, and maintain the cleanliness of your home. On behalf of Rajan and the Ideal Stairs team, we would like to thank you for giving us the opportunity to be part of your stair project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

    Reply created 3 Mar 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Feb 2020

    Professional stair renovation. Excellent results.

    Professional and efficient. Very good at what they do - stairs. Good communication, clean work, excellent results. Worth every penny. Besides, both Rajan and Mesh are nice and reasonable individuals. We're already looking forward to engaging them on our next renovation projects. Highly recommended.

    Answer from pro:

    Hi Bek, thank you for your review. We appreciate the compliments and recommendation. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are very happy to hear you had a great experience with our team. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

    Reply created 18 Feb 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Feb 2020

    Stair remodelling

    I am SO pleased with the results! These guys are fantastic! Hard working, professional and VERY talented. I highly recommend them and in fact already have recommended them to 2 friends! Thank you Mesh and Rajan, Vinoh and Rajah and all the other guys involved in creating 2 beautiful stairways! It was a huge job beautifully done AND on time!

    Answer from pro:

    Hello, thank you for your review, compliments and recommending your friends. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are estatic that you had a great experience with our team and are enjoying your new stairs. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

    Reply created 3 Feb 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jan 2020

    THANKS IDEAL STARS!!!

    Our thanks to Mesh,Rajan and team for the awesome transformation of our stair case. We have done lots of renovations to our home and the staircase was like the ugly duckling. From start to finish Ideal stairs communicated with us , they were neat and tidy, did all the detail work ,did not make lavish promises;they simple did professional work all the way through. Nice to deal with people who have integrity. Now the unsightly stair case is the Center piece and really sets the tone for the rest of our home. Regards John

    Answer from pro:

    Hi John, thank you for your review. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are very happy to hear about your wonderful experience, and hope you continue to enjoy your beautiful new stairs. On behalf of Mesh, Rajan and our team, we would like to thank you for choosing us as your number stair renovation company. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

    Reply created 10 Jan 2020
  • Review from Customer of Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA
    Rating: 5 out of 5
    Review left on 28 Dec 2019

    Stairs

    I must say the customer service was exceptional, along with the workmanship! my wife and I were very happy with the treatment from start to finish. Mesh at the showroom was very accommodating and made us feel like we mattered to him and Ideal Stairs. the home visit by Rajan also made us feel important to Ideal Stairs. We would recommend Ideal Stairs to anyone who was interested in doing a renovation. Gino

    Answer from pro:

    Hello Gino, thank you for your review and recommendation. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are very pleased to hear you are enjoying your beautiful new stairs and Flooring. On behalf of the Ideal Stairs team, we would like to thank you for giving us the opportunity to be a part of your stair renovation project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

    Reply created 9 Jan 2020
  • Review from Customer of Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA
    Rating: 5 out of 5
    Review left on 3 Dec 2019

    New stairs

    We needed new treads and spindles for our stairs from the main floor to upstairs but wanted to keep the handrail. In addition we had this rounded off corner that still had old carpet. The job was done very professionally - all spindles are perfectly positioned - and the end-result is a beautiful stairway. The corner looks great and matches the steps and the handrail looks like new after it was refinished. I would recommend Ideal stairs to anyone.

    Answer from pro:

    Hello, thank you for your review and recommendation. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are very pleased to hear you are enjoying your beautiful new stairs and spindles. On behalf of the Ideal Stairs team, we would like to thank you for giving us the opportunity to be a part of your stair renovation project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

    Reply created 3 Dec 2019
  • Review from Andrew
    Rating: 5 out of 5
    Review left on 25 Nov 2019

    Resanding, adding rails, installing safety gates

    Ideal Stairs were the only company I could find willing to custom build child safety gates to match my new stairs re build. Communicated well with me throughout the job. Happy with the result

    Answer from pro:

    Hi Andrew, thanks for your review. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. Very glad we were able to assist with your stair project. On behalf of the Ideal Stairs team, we would like to thank you for your business. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

    Reply created 25 Nov 2019
  • Review from Alex Carswell
    Rating: 5 out of 5
    Review left on 11 Nov 2019

    Hardwood stairs in a condo

    Living in a two story condo in the entertainment district makes it challenging to find contractors willing to do work for you unless it’s a full condo renovation. Mesh and Rajan had no issues with the job and were very prompt in responding to my request for a quote. I had been in contact with other contractors previously, none who were as prompt as Mesh and Rajan. The work from start to finish was completed in 3 days. They kept me updated the whole way through and I am very happy with the result. The stain they matched looks bang on, I don’t think it could have been better. I would certainly recommend them to my friends.

    Answer from pro:

    Thanks Alex for your review and recommendation. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are so happy you chose our company for your renovation project and we hope you enjoy your new stairs for many years to follow. On behalf of the Mesh and Rajan, we would like to thank you for your business. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

    Reply created 11 Nov 2019
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