Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA

Rating: 5 out of 5

Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA reviews (286)

  • Review from Matt McNally
    Rating: 5 out of 5
    Review left on 2 Nov 2018

    Our new stairs are incredible.

    My wife and I recently purchased a new townhouse in Caledon. The cost to upgrade the stairs to hardwood through the builder was insanely expensive so we opted to get the generic carpeted stairs and go with Ideal to finish them with hardwood after we moved in. We have a uniquely coloured laminate floor that we thought would be impossible to match. The guys at Ideal Stairs did the most amazing job matching the colour and we are so excited about our new stairs. They look so good, they were done on time, and the cost was beyond reasonable. I would recommend Mesh and Rajan to anyone who needs their stairs done. My wife has a design background so she is always critical and appreciates the finer details...given that all she could say was how happy she was with the new stairs says a lot about how good the craftsmanship was.

    Answer from pro:

    Thank you Matt for your review and picture. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are so glad to hear that you and your wife are very happy with the new stairs, and the colour to match your laminate floors. On behalf of Mesh, Rajan and the Ideal Stairs team, we would like to thank you for giving us the opportunity to be a part of your stair project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

    Reply created 5 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Oct 2018

    Posts, railing and spindles upgrade

    We recelntly purchased a new home that unfortunately had poorly painted the railings and the spindles were extremely short which I felt was a safety hazard. I chose Ideal Stairs after reading reviews on HomeStars. I was not disappointed. They did an amazing job and the project was completed quicker than I had imagined. They removed our painted railing and completely sanded and refinished them. We also got new spindles and beautiful squared posts to update the look. Ideal Stairs was very professional and had wonderful communication. The workers were very clean which was important to us as well. We are beyond happy with the way the new stairs turned out and would happily recommend them to anyone. Thanks to Mesh and his team for making this a pleasurable experience!

    Answer from pro:

    Thank you Jennifer for your review and photos. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are very excited to hear that your experience with our company was wonderful, and our professionalism and communication did not disappoint. On behalf of Mesh and the Ideal Stairs team, we would like to thank you for providing us the opportunity to upgrade your stair railings. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

    Reply created 2 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Oct 2018

    FANTASTIC SERVICE

    We are THRILLED with our new staircase and railing from Ideal Stairs. This is BY FAR the best customer service I have ever received from a company!! Their communication was perfect, and the end result is nothing short of spectacular! Our initial quote was incredibly detailed. The finished product was even better than we had imagined! The crew called each day to let us know what time they would be arriving. They were super efficient and cleaned up everything at the end of each day. Their work ethic and craftsmanship are second to none. Thank you to Mesh and Rajan and the entire crew. Our home looks beautiful. I would ABSOLUTELY recommend this company to anyone!

    Answer from pro:

    Sherri, thank you for your review and photos. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are very happy to hear you had a great experience with our company, from receiving a quote to the finished product. We understand that daily communication and updates are very important to our customers, which is something we also take pride in from our service. We hope you continue to enjoy your lovely new stairs and railing for many years to follow. On behalf of Mesh, Rajan and the Ideal Stairs team, we would like to thank you for giving us the opportunity to renovate your staircase. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

    Reply created 11 Oct 2018
  • Review from Customer of Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA
    Rating: 5 out of 5
    Review left on 24 Sep 2018

    Hardwood flooring and circular staircase

    We consulted with a number of companies to conduct the renovation before choosing Ideal Stairs. The design was to install a new curved staircase with iron and wood handrail as well as install hardwood in the hall and master bedroom. From the first point of contact with Mesh and up to the completion, it was an amazing experience. We were contacted every morning to explain the work for the day. Each evening we were asked if we were satified of the days work. It us refreshing to see such a confident and positive crew. Their competency was never an issue. They were able to match the colour of our existing hardwood floor without any difficulty. We are 100% satisfied with Ideal Stairs and would absolutely recommend their work.

    Answer from pro:

    Thank you for your review and pictures. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are very happy to hear that your experience from start to finish was amazing, and that we provided you with confidence and positivity with our service and quality of work. On behalf of Mesh and the Ideal Stairs team, we would like to thank you for giving us the chance to be a part of your stair and flooring project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

    Reply created 27 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Sep 2018

    Stair Refinishing and Hardwood Floor Installation

    We are thrilled with the work done by Rajan, Mesh and their team. They installed 2 hardwood floors and refinished 3 flights of stairs - in 9 days! The stain of the stairs is a perfect match to the hardwood, which had been a concern of ours. Our house looks very updated now. We highly recommend their work to everyone.

    Answer from pro:

    Joan and Pat thank you for your review and pictures. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are so happy to hear that you are very satisfied with the stain results of your stairs, and new hardwood floors. On behalf of Rajan, Mesh and the Ideal Stairs team, we would like to thank you for choosing us as your #1 choice for stair and flooring renovations. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

    Reply created 25 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Sep 2018

    Stairs Railing Replacement (Main and 2nd floor)

    Great workmanship! Would definitely recommend them to friends and family. Really like the fact that they finished the job as promised (less than a week) with great quality. We had the main floor and 2nd floor railings/pickets done as it needed an upgrade.

    Answer from pro:

    Thank you MK Nicholas for your review. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are very glad to hear that you are enjoying your new stair railings. On behalf of the Ideal Stairs team, we would like to thank you for giving us the opportunity to be a part of your stair project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

    Reply created 24 Sep 2018
  • Review from Adam Hagedorn
    Rating: 5 out of 5
    Review left on 17 Sep 2018

    Hardwood floor installation & new stairs

    Ideal Stairs quickly replied to my message from Homestars and upon reading other reviews, I was confident in their ability to complete our project. Mesh & Rajan stayed in good contact as our project was completed and were always reachable. The install team was friendly and most of all, did great work. I have no complaints and would without hesitation recommend them to friends & family, and will use their services again in the future. Thanks again to the team!

    Answer from pro:

    Adam, thank you for your review. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are very happy to hear that you had a great experience with our company from start to finish. We understand the importance of always keeping our clients updated with the latest progression, and timeline of the project through constant communication which we will continue to provide. On behalf of Mesh and Rajan, we would like to thank you for providing us the opportunity to renovate your stairs and flooring. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

    Reply created 18 Sep 2018
  • Review from Customer of Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA
    Rating: 5 out of 5
    Review left on 30 Aug 2018

    Stairs to second floor and upstairs hallway

    Stairs to second level and second floor hallway from carpet to hardwood. Beautiful job. Staff arrived on time. Excellent cleanup every night. Would highly recommend. Materials used were top grade.

    Answer from pro:

    Thank you for your review. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are so happy that your experience with our company was a 10/10. We hope you enjoy your new stairs and flooring. On behalf of the Ideal Stairs team, we would like to thank you for giving us the opportunity to refinish your stairs and flooring. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

    Reply created 30 Aug 2018
  • Review from Customer of Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA
    Rating: 5 out of 5
    Review left on 20 Aug 2018

    Main floor stairs, basement stairs, 2nd floor hallway

    We are very happy with the service Ideal Stairs provided us. After receiving 3 quotes, their price was most reasonable. Comparing their price with the reviews they’ve received, we knew we were going with a reliable company. They started on the date that they said they would and finished within a week. They redid both sets of stairs but sanded our existing hand rail and stained it to match, which I am so happy with. The detail and craftsmanship is beautiful. See my before and after pictures below.

    Answer from pro:

    Thank you for your review and all your pictures. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are glad to hear that you are very happy with our service and pricing, and we hope you continue to enjoy your new stairs for many years onward. On behalf of the Ideal Stairs team, we would like to thank you for giving us the opportunity to be a part of your stair project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

    Reply created 22 Aug 2018
  • Review from Customer of Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA
    Rating: 5 out of 5
    Review left on 10 Aug 2018

    Stairs renovation

    Ideal stairs did an excellent job remaking our curved stair case. Staining matches perfectly! They were able to finish the project within our timeline which was excellent. I would recommend this company.

    Answer from pro:

    Thank you for your review. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are very glad to hear that you had an excellent experience with our company, and that we were able to meet your timeline. On behalf of the Ideal Stairs team, we would like to thank you for giving us the opportunity to be a part of your stair renovation project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

    Reply created 13 Aug 2018
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