Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA

Rating: 5 out of 5

Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA reviews (286)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 May 2017

    Stairs

    We are more than satisfied with the work done to update our old carpeted stairs to a contemporary wood staircase. The workers on the project did their jobs expertly and were very detail oriented to produce impeccable results. They were punctual and cleaned up after they finished work each day. Mesh and Rajan as project managers were very professional and accommodating when we required them to do some additional work. Excellent results on budget and on time. All our friends and visitors are impressed by the impact this upgrade makes to our entrance and hallway.

    Answer from pro:

    Thank you hguraya for writing us a review. Your feedback is very important to us while we continue to offer our clients the best in service, and workmanship. We are very happy that your overall experience with our company was a great one. As a company with many years of experience, we truly believe in offering all our clients the best professional service and options. On behalf of Mesh, Rajan and the Ideal Stairs team, we would like to Thank You for your business and the opportunity to transform your carpet stairs into a centre piece. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

    Reply created 25 May 2017
  • Review from Laurie McClelland
    Rating: 5 out of 5
    Review left on 11 May 2017

    Stairs Renovation

    As part of a major house renovation, Ideal Stairs completed a stairs upgrade for us that included replacing our wooden spindles with wrought iron, staining the wooden handrail and nosing, removing carpeting, finishing the hardwood underneath and painting the risers and trim. The result is gorgeous and has completely changed the look of our house. They did the main staircase going to the upper floor and going down to the basement. They matched the stain on the stairs and handrail/nosing perfectly to our hardwood floors. The new spindles and handrail are very firmly and solidly in place and the completed job is high quality and exactly what we were hoping for. As the stairs are a center point in our house, it was important that the job was very professional and high quality. We couldn’t be happier with the outcome and we are very happy that we did it. Mesh and Rajan were a pleasure to deal with and guided us through what our options were and were very helpful when making choices. Thank you, Ideal Stairs, for such a beautiful upgrade to our house!

    Answer from pro:

    Thank you Laurie for writing us a review. Your feedback is very important to us while we continue to offer our clients the best in service, and workmanship. We are very glad to hear that you are extremely satisfied with your newly refinished stairs, and that your experience with our company was very pleasant. We believe in offering the best choices and and options for our customers, and also using the highest quality materials. On behalf of Mesh, Rajan and the Ideal Stairs team, we would like to Thank You for your business and the opportunity to refinish your stairs, turning them into beautiful centre pieces to your home. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

    Reply created 12 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Apr 2017

    Highly recommended. Stairs and flooring. Will be using them again in my new house.

    Ideal stairs did an impeccable job replacing my curved carpeted stairs and changing the pickets to decorative iron. They really did a custom job on curved stairs with bull nose. They also redid the entire hallway and 4 bedrooms. New baseboards and while I was to pay for what I choose they upgraded me no charge because he really felt I would be happier with it and they were right! All the work wa very well done and they cared that I was happy with the results. Note : I referred them to my neighbor (I don't usually do that) my neighbor chose a different company and the difference was obvious. My neighbors contracted installed caps on the stairs instead of ripping down to the frame and starIdeal stairs did an impeccable job replacing my curved carpeted stairs and changing the pickets to decorative iron. They really did a custom job on curved stairs with bull nose. They also redid the entire hallway and 4 bedrooms. New baseboards and while I was to pay for what I choose they upgraded me no charge because he really felt I would be happier with it and they were right! All the work wa very well done and they cared that I was happy with the results. Note : I referred them to my neighbor (I don't usually do that) my neighbor chose a different company and the difference was obvious. My neighbors contracted installed caps on the stairs instead of ripping down to the frame and starting from scratch. Not how it should be done. I sold my house a year later and a key feature was the stairwell. They were fast, reliable high quality and reasonably priced. They were fast, reliable, high quality and reasonably priced. Also they did both the entire upstairs and the stairs. Many companies do one or the other. I've bought another house and will use them again.

    Answer from pro:

    Thank you Barry for your review. Your feedback is very important to us while we continue to offer our clients the best service, and workmanship. We are truly happy that we were able to offer you great suggestions along with quality service and price. As a professional company, we strongly believe in providing the best in service and materials, to give every homeowner what they deserve. On behalf of the Ideal Stairs team, we would like to Thank You for your business and giving us the opportunity to renovate your stairs, hallway and bedrooms. We look forward to working with you on your new project at your new home. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

    Reply created 24 Apr 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Apr 2017

    Hardwood Staircase

    I chose Ideal Stairs carefully among multiple other options because it was important to have safe and nice staircase (we experienced serious problems with the old one). Ideal Stairs provided the best options and revealed that they were staircase experts, it was fairly priced too. After dealing with renovation for half a year It is hard to believe that contractors like Ideal Stairs even exist! Seriously, the best experience ever. Mesh, Rajan and their crews are very well organized, they plan everything, they know what they will do next, they pay attention to your need and meticulous to the smallest details, but the most important -they created a staircase of my dreams. I sincerely recommend this company

    Answer from pro:

    Thank you Olena for taking time to write us a review. Your feedback is very important to us while we continue to offer our clients the best in service, and workmanship. We are very glad to hear that your experience with our company was one of your best ever. We truly believe in being well planned and organized for every project. We also keep our clients involved on the progress of their project to ensure we offer quality service and professionalism to all homeowners. On behalf of Mesh, Rajan and the Ideal Stairs team, we would like to Thank You for your business and the opportunity to renovate your stairs, turning it into the staircase of your dreams. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

    Reply created 20 Apr 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Mar 2017

    hardwood stairs & floors

    Our project involved replacing carpeting with hardwood on our stairs, hallway and master bedroom as well as installing new metal spindles and new baseboards. Ideal Stairs did not disappoint! We experienced excellent customer service and communication from Mesh and Rajan. Their installation team was careful and exacting in their work and took pride in doing a professional job. We want to thank Ideal Stairs for making us feel comfortable and confident with the entire process and highly recommend them to others.

    Answer from pro:

    Thank you Norma and John for writing us a review. Your feedback is very important to us while we continue to offer our clients the best in service, and workmanship. We are very happy to hear that your stair and flooring renovation experience with our company was an excellent one. We also understand the importance of quality service and great communication in order to build confidence and trust with our clients. On behalf of Mesh, Rajan and the Ideal Stairs team, we would like to Thank You for your business and the opportunity to take part in your stair and flooring project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

    Reply created 17 Mar 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Feb 2017

    Main Staircase upgrade

    upgraded from builders carpet to oak hardwood staircase and converted upstairs hallway (carpet) to match the staircase and living room floor (oak). The job was well done, on time, a bit messy at times but they always cleaned up after. We even made a few on the fly modifications which were accommodated and reasonable priced. They take care of you and genuiney want you to be happy with the outcome of the project.

    Answer from pro:

    Orin, Thank you so much for writing us a review. Your feedback is very important to us while we continue to offer our clients the best service, and workmanship. We are very happy to hear that your experience with our company was a great one, and that you were satisfied with our pricing and service. On behalf of the Ideal Stairs team, we would like to Thank You for your business and the opportunity to take part in your stair renovation project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

    Reply created 15 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Jan 2017

    Replaced carpeted stairs with hardwood

    I had nothing but a positive experience with Ideal Stairs. The workmanship, the communication and everything in between. The quote was exactly as stated, the start time was exactly as stated. The communication was outstanding! Any and all of my questions were answered quickly and clearly. It is easy to see that customer satisfaction is of the utmost importance to Mesh and the team at Ideal Stairs. I would not hesitate to recommend them. We have been through a few renovations in our home and this has been by far our "favourite"! Thank you.

    Answer from pro:

    Thank You S.Tobin for your review. Your feedback is very important to us while we continue to offer our clients the best in service, and workmanship. We are very glad to hear that you had a great experience with our company and that communication was superb. Our company understands the importance of quality service, and continuous communication with our clients, as we strongly believe that homeowners should be informed about the progression of their renovation project throughout the process. On behalf of Mesh and the Ideal Stairs team, we would like to Thank You for your business and providing us the opportunity to renovate your stairs. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

    Reply created 1 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jan 2017

    Main staircase recap

    Choosing a company to recap my staircase was not a simple task. I needed somebody who would not only do an excellent job of replacing the existing carpet with solid wood stairs and installing a new handrail and post, but also would be able to install new hardwood flooring on the landing to match the stain on the stairs. I talked with several companies, but when I met the people from Ideal Stairs they instantly became the front-runner. It is always possible to get lower quotes - and I certainly did - but when Mesh and Rajan visited my home to inspect the site I felt a high level of confidence in their knowledge, suggestions and professionalism. This confidence was not misplaced. The project was completed to my complete satisfaction and I have no reservation at all in highly recommending them.

    Answer from pro:

    Bob, Thank You so much for writing us a review. Your feedback is very important to us while we continue to offer our clients the best in service, and workmanship. We are extremely happy to hear that your experience with our company was a fantastic one with complete satisfaction, and that we were able to install hardwood on the landing of your stairs to match the stain. Our company understands the importance of quality service, professionalism and the best in value to homeowners, that is why we always welcome suggestions. On behalf of Mesh, Rajan and the Ideal Stairs team, we would like to Thank You for your business and the opportunity to renovate your stairs. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

    Reply created 23 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jan 2017

    Update to carpeted staircase

    Ideal stairs helped us recently to replace an existing carpeted staircase with a design that included stained and painted maple steps. They did a great job of matching the stain to our new hardwood floors, which are grey. We really appreciated their craftsmanship and attention to detail. The results came out great and our main stairwell is now a real feature in our home. Thank you ideal stairs for all of your hard work!

    Answer from pro:

    Thank you so much Jennifer for writing us a review. Your feedback is very important to us while we continue to offer our clients the best service, and workmanship. We are very glad that you are extremely satisfied with our service and attention to details, and that we were able to match the colour of your new Maple wood stairs to your new hardwood floors. On behalf of the Ideal Stairs team, we would like to Thank You for your business and the opportunity to take part in your stair renovation project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

    Reply created 5 Jan 2017
  • Review from Customer of Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA
    Rating: 5 out of 5
    Review left on 30 Dec 2016

    replace stair case

    We love our new stair case from Ideal Stairs! The staff were very helpful and patient with our questions and concerns. They were thorough in their work beginning with taking careful measurements for the new stair case to the installation and finishing with paint and stain. It is an impeccable staining and painting job! We are very happy with the end product.

    Answer from pro:

    Thank you so much for writing us a review. Your feedback is very important to us while we continue to offer our clients the best service, and workmanship. We are very glad that you are extremely satisfied with our service and attention to details, On behalf of the Ideal Stairs team, we would like to Thank You for your business and the opportunity to take part in your stair renovation project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

    Reply created 12 Jan 2017
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