National Star Roofing Inc.

Rating: 5 out of 5

National Star Roofing Inc. reviews (377)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Oct 2014

    Roofing

    What a great experience to have the satisfaction of having a job done so very,very well! This is an extraordinary company. Sokol, Aleks and everyone who worked on our roof were exceptional. They take pride in their workmanship and in ensuring that everything is done right. My thanks and unreserved recommendation!

    Answer from pro:

    Thank you Ed for taking the time to write about National Star Roofing. We do really take pride in our work and care about every one of our clients as we do for ourselves. Let us know if you have any questions or concerns. Take care.

    Reply created 26 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Oct 2014

    Shingle Roof

    Fabulous job, done with care and precision. Our property was left completely clean. They were very courteous, considerate and professional. Couldn't ask for more. I highly recommend this company. Ju faleminderit! ("Thanks" in Albanian)

    Answer from pro:

    Hi Peter, thank you for sharing your experience with National Star Roofing on HomeStars. It was an honor to have met you and I hope we have exceeded your expectations. You made a very good decision in choosing the hail resistant shingles Malarkey Legacy. It is a very well-known brand in the industry for its durability with a 50-year warranty. In addition to that, our 15 year labor warranty has you covered pretty much for life. You will not be needing to worry about the roof again. We wish you the best in your awesome family. Kenaqesia eshte e jona! (The pleasure is ours)

    Reply created 26 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Oct 2014

    Roof Replacement

    Requested quotes from 5 different contractors and Sokol with National Star was the only one to discuss why they use the shingles they do and how to install properly. We have a friend doing some work for us who is a civil engineer and has managed many projects in his career, he inspected the work being done and he commented that National Star had the best crew and workmanship that he has seen. We are happy because we have a beautiful roof and they certainly took care and pride in their work. Highly recommended.

    Answer from pro:

    Hi Cam, thank you ever so much for writing this review. We might not be the cheapest company our there in the roofing business, but we offer the best value for your buck, by far. We urge our clients to get someone to check us during the work or after it's been completed because we do not have anything to hide. From the day we opened our company, we have concentrated on having happy clients that would bring us to the success we enjoy today and keep us there. As homeowners ourselves, we have had work done on our houses by trades and we understand that a smooth process, a long lasting product and a company that will stand behind their work is what you are looking for. With National Star Roofing you get that and more. We wish you the best and God bless your beautiful family.

    Reply created 26 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Oct 2014

    Home Roofing

    In short, we made the right choice going with National Star for MANY reasons!!!! The constant 10/10 reviews are well earned!!! We had a lot of erosion of shingles from hail this year (due to poor quality organic shingles), with chunks of shingle landing around the house. We also had sudden water accumulate under the carpet of our master bedroom, which various insurance inspectors (and their roofers) found to be due to a “freak wind/rain storm” which “must have blown rain under the soffit”. We found that wasn’t true when the freak September snow storm came and the snow on the roof melted. We live in the hail belt of Calgary, in an area where almost everyone is getting a new roof. Our neighbour got a new roof a week before we did, so I watched closely how theirs progressed. Our neighbour went with one of the better rated ‘preferred vendors’ of the insurance company, and all I can say is….. we definitely went with the right company with National Star! Only some of the reasons why they are awesome: • Sokol returned my call right away on Saturday evening and was out Monday morning with an estimate (very reasonable compared to two other estimates we had previously) • Picked up immediately what the source of the carpet water likely was (three other professionals missed it) • Highlighted Insurance estimate shorts, provided satellite dimensions (which our insurance adjuster said he couldn’t do because of a tree), this resulted in a $2000 increase correction from the insurance company. They state their preferred vendors are guaranteed to work within the insurance estimate, which only results in cutting corners! • Materials dropped off Friday, Roof started and completed on Sunday! (neighbour had material sitting for over two weeks, with 4 days to install, and leftover material still sitting there almost a month later) •Family owned business; everyone knew their roles and worked together like a well-trained army. •Walk around showing where previous roof was deficient, how they fixed it, and documented damaged areas •Every member of the crew was polite, inviting and professional •Roof looks incredible, way better installation than old roof and neighbour’s roof •Clean-up was immaculate, important with a toddler and a dog •Warrantee / Guarantee is FAR superior to the Insurance “Preferred Vendors” •Stuck to their estimate. •Very honest and professional, provides peace of mind Again, went with National Star Roofing Specialists after doing quite a bit of research. Thank you again Sokol and crew for the fantastic job you all did. It was a pleasure doing business with you (and that’s hard to say with most companies these days)!

    Answer from pro:

    Hi Kevin. It was a pleasure to help you and your family with such a crucial part of your home. Our mentality since opening the company has been to look out for our clients the same as we do for ourselves. This includes not only doing a good and honest job, but also to deal with insurance companies' appraisals/estimates and see that your interest is defended. Insurance staff is trained to be as efficient as possible, at times lowering measurements so that the payout is less. If you had gone ahead with the estimate they initially provided and with their preferred contractors, you would have probably gotten a worse job than was done with the old installation. Many people have experienced nightmares with their roofs in recent times. It is crucial for everyone to do their research and follow their gut feeling, not their pocket. As tempting as it is to save 2-3 thousand dollars, you take a chance on the roof leaking in a few years. Our warranty of 15 years not only protects you for a really long time, but it also keeps us focused in doing the job better than good enough so it lasts that long without the need of any repair. If your previous roof lasted almost 20 years without an underlay or metal flashing in the valleys and edges also with a 15 year rated shingle, the roof we just installed will last at least twice that long. Let us know if you ever need us. We are always here to respond to any concerns. Thank you so much for taking the time to write such a detailed review.

    Reply created 26 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Oct 2014

    reroofing

    Sokol and his men did an excellent job of reroofing our house. Started the job when he said he would and finished in two days. His men did an excellent job of cleaning up you would never know they were here. He was also the only roofer who showed up to do an estimate when he said he would.

    Answer from pro:

    Hi Wayne. It is great to hear you are happy dealing with National Star Roofing. Punctuality is really important to everyone because you need to plan ahead. We try our best to inform the homeowner and be on time every step of the way. We wish you the best with the process of selling your house, although now with the new roof you might reconsider. Let us know if you ever need anything.

    Reply created 27 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Sep 2014

    New Roof

    After finding loose shingles, we searched for several roofing contractors that had an A+ rating on the BBB website. I found National Star through HomeStars and the BBB. Sokol was the only one to come out to our house to inspect the damage. He was knowledgeable, courteous, and gave us an estimate that covered everything, no hidden extras. Price was more than fair for the quality. We had a time estimate of Oct.10, but they work so efficiently that they fit us in today! The crew worked hard, rarely taking a break and cleaned up thoroughly after. Thank you so much for a wonderful job!

    Answer from pro:

    The pleasure was ours, Cynthia. It is you appreciating the hard work we put in every day that makes us continue the business path we have chosen. It is very important to us that the homeowner is aware of everything and no surprises emerge at the end of the day. You and your family are wonderful as well. We wish you best of luck with the interior renovation you have taken on yourselves. If you ever need anything, let us know.

    Reply created 27 Oct 2014
  • Review from E. Putong
    Rating: 5 out of 5
    Review left on 14 Sep 2014

    Re-roofing

    We are extremely pleased with the work Sokol, Ilich and the rest of the team did on our roof. They conducted themselves very professionally. They were very courteous, started and completed the work as promised. They kept us engaged and informed every step of the re-roofing. It was evident that they take a lot of pride and ownership in their work. I would not hesitate to recommend them.

    Answer from pro:

    Thank you for taking the time to share your feedback in HomeStars.com, Mr. Putong. We try our best to conduct ourselves professionally and to the clients' liking on an everyday basis. Our focus has always been quality and customer satisfaction. We appreciate your patience until the job was entirely finished.

    Reply created 27 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Sep 2014

    Roofing

    Not being one to write on line reviews, I could not pass this one by. My husband & I cannot say enough about this company. Amazing service from day one. Sokol & Aleks are two of the best. They went above & beyond our expectations. Aleks kept us well informed as to what was going on and offered some excellent suggestions like painting the stack and flashing on the roof to match the shingles. He even took pictures on the roof so we could see what he had done. How often do you hear of that. Crew were very friendly, prompt and completed the roof on both house & garage in one day. Treated our home & yard like it was their own. The clean up was superb. HIGHLY RECOMMEND. The best experience we have had in home renos.

    Answer from pro:

    Hi Wanda, it was a pleasure for us to meet you and Doug. We really appreciate your feedback on the company we referred you to for the eaves and the fact that you were really happy with our work. The zucchini bread you had made for us was very tasty. We wish you good health and we are here to help you with any future concerns. Thank you for everything.

    Reply created 27 Oct 2014
  • Review from Dale G
    Rating: 5 out of 5
    Review left on 8 Sep 2014

    Re-roofing

    I was a new user of Homestars and found National Star as being one of the top reviews. I emailed them and got an immediate call back. Sokol came to quote within a couple of days and he answered all of the questions I had and made me feel comfortable. Scheduling was particularly important to me and Sokol did a great job of accommodating. The work was done very professionally and this family business takes great pride in what they do and it shows. The attention to detail was excellent along with the cleanup after! I have already referred a friend to National Star Roofing. Thanks Sokol

    Answer from pro:

    Hi Dale, we really appreciate the opportunity you gave us to help with probably the most important and delicate part of your house, the roof. We are happy to see that you felt good about us throughout the process of the roof replacement project. It is important to us that our clients feel confident in the work we do and see the value we offer. We listen to what is important to each and every home-owner contacting us. Well, quality of workmanship is and should be number one for everyone. For you timing was crucial for you and although in a very tight window, we were able to work things around and accommodate your request. Everyone should understand that there is factors that we cannot control like weather and material inventory and thank everyone for their patience as we do our best to complete all the projects in the few months remaining in the 2014 season. Thanks to you and your neighbors, Dale, and feel free to contact us if you have any questions or concerns.

    Reply created 11 Sep 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Sep 2014

    Re-roof

    Had a re-roof on my home with these guys 2 weeks ago and was extremely impressed. These guys do top quality work on time and with extreme attention to detail. These guys have real integrity. I would not consider using another company if I had to do this again. Thanks Sokol.

    Answer from pro:

    Thanks Ben for taking the time to write a review or us on Homestars and Google. It helps us as well as others looking for a roofing company in Calgary. We want everyone to see that we are constantly doing a good job and keeping our clients happy. We urge everyone using Calgary contractors to do this as it helps inform the public on the areas they are good at and the areas that could be better at. We thank all the Homestars team as well as all our clients that have written reviews on us.

    Reply created 11 Sep 2014