National Star Roofing Inc.

Rating: 5 out of 5

National Star Roofing Inc. reviews (377)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Aug 2013

    New Roofing

    We were satisfied with their job from start to end. Any concerns we had were answered promptly and they were very polite. We would recommend them to anyone thinking of re-roofing their home. .

    Answer from pro:

    Thank you Kenji for the feedback and the referrals you have sent our way. The group at National Star is entirely dedicated to providing the best quality of work and customer service in the country. As a sign of appreciation we will be sending anyone looking to travel your way.

    Reply created 23 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Aug 2013

    Re-roofing - asphalt shingles

    In July National Star Roofing Specialists completed re-roofing the asphalt shingles for my Calgary home. The surface area was around 2600 sq.ft. They removed the old shingles, replaced few sheets of rotten plywood, replaced ice-and-snow edges, and laid down the new shingles. They used Owens Corning AR laminate shingles. On the first day there were four guys on the roof. The other day - from two to four. On the last day they worked till 9 PM to finish the job. They cleaned up the work site every night. They worked hard and did a very good job. They are very friendly and very proud of their job. I’d recommend them to anyone for this kind of jobs.

    Answer from pro:

    Thank you Sergei for appreciating our work. Your project took us twice the time it normally should take. A we explained to you during the job, the reason why there was rotten wood was due to there being two dead spots on the roof over the garage where snow and ice was sitting for all the winter months. Our solution to the issue was to install a four layer torch on flat roofing system on those areas which is the only long term fix considering Calgary's weather. We did that along with replacing the rotten wood at no extra charge, while we could have done what the majority of other companies would have done, installing shingles and hoping it will last the 10 year labour warranty without leaking. But that is what tells us apart from anyone else in the industry. The National Star vision is to be in business for decades to come and be exactly what the name states. Thank you for your business and continuous referrals.

    Reply created 23 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Aug 2013

    New Roof

    Sokol and his staff were excellent. From the estimate through to the final cleanup, they were all very thorough and very professional. Their attention to detail and quality of workmanship were also appreciated. Highly recommended.

    Answer from pro:

    Hi Shaun. Thank you for taking your time from a busy family life to record your feedback on the dealings with National Star. As a family business, we all work for the better good of the group. Every person that comes in contact with us is treated with respect and professionalism, no matter if we end up doing business or not. Regarding the high quality of our work, the only way we could reach that is by paying attention to the smallest details and making sure everything is done in a way that it will never make us go back to a job, ever. When you get us to work on your roof, that is when you see the difference.

    Reply created 23 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Aug 2013

    Roof replacement

    I contracted National Star to do my roof replacement after finding them on homestars.com and was quite pleased to see this website works and they (Sokol and family) live up to their reputation. The roof replacement was completed in two days and the quality of work was impeccable. I was amazed at the attention to detail and how much of an upgrade my roof actually needed as they educated me on what was done to protect my home for the future. Sokol came in the lowest of three quotes I received for my roof replacement and he stayed true to that quote. Very impressive. Even my neigbors were impressed when they saw the crew tidying up on their property gathering nails from a roofing job that they had done months earlier with a different company. Keep up the great work guys!

    Answer from pro:

    Hello Greg. It is very important that the client is aware of what to expect from us from the get-go. We urge all our clients to take some time to see us at work. Even if you are not sure to hire us yet, we can provide you with the address of the job in hand for you to see. By being super-confident in our work and going the extra mile with every client, we have been able to hold a spotless reputation with maximum marks, which we are determined to hold on to for the long run. Thank you for sharing your positive experience with others looking to have their roof done.

    Reply created 8 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Aug 2013

    Roof Replacement

    Aleks and Sokol's company replaced the roof on my neighbor's house last year, and after last year's August hailstorm, it was our turn to need a roof replaced. I call it Aleks and Sokol's company because this truly is a family company in the very best sense of the word. There are many choices in the phone book when it comes time to have this kind of work done, but if you value true artisanship as much as professional work above and beyond the building code, you must hire these guys. They completed our entire roof and detached garage in a single day. I was invited onto the roof to have the steps explained to me, so that I understood everything that was being done. Aleks frequently mentions that he treats each job as though he was doing his own roof, and it is true. There is an obvious sense of close camaraderie among the crew, whether moving at an incredible pace on the roof, or in the short, well-deserved breaks they take together in the shade. They maintain a "clean up as you go" ethic, with the result being that after the job was done, the entire area around the house and garage were left spotless - there is no evidence that they were even here, except for a very attractive new roof. I would have no hesitation in making the highest possible recommendation for this company - and indeed, plan to advise my neighbors. Pricing was more than reasonable - very competitive. What should convince anyone is the extra touches they provide, like color-coordinated painting of the chimney tops and electrical conduit, high-quality silicone, and meticulous attention to details that you can't even see once the job is done. In this case, you can completely trust their advertising on this page. I wish them the very best of success - and they shall have it, as their work speaks very strongly for them. Të falemnderit, Sokol, Aleks and crew.

    Answer from pro:

    This is an extremely well written review, Marcus. We have no words for your writting but Wow. We consider ourselves lucky to have clients like you. When our client appreciates our hard work it makes us forget about the tiring 12 hour days in the scorching sun. Thank you for referring us to your neighbours as well. We are at your service, 24/7.

    Reply created 8 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Aug 2013

    Roof Replacement

    We recently hired National Star to replace our hail damaged shingle roof and we are very satisfied with the entire experience. We chose National Star over other contractors because when Sokol came over to do estimate, he was very professional and courteous; he also helped us with the insurance claim, and the price was very competitive. The crew were polite, professional, and they finished the work in just over a day. They also cleaned up thoroughly after the work was done. I would recommend National Star to anybody without hesitation.

    Answer from pro:

    Hey Ryan. We are happy we could help you through the whole process to get the roof paid by insurance and made sure you got the best value possible for the money. We cannot wait to have the chance to help family and friends of yours with their roofing needs. Take care and be sure that we are always at your service.

    Reply created 8 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Aug 2013

    Roofing

    I had my roof done on Aug. 6, 2013 by National Star. I was so impressed by their Professionalism and work ethics. They care about their customer’s roof more than their customer’s do. As I am a single mom, it is very important to make sure that I am not taken advantage of and with this company I did not worry at all. They took care of my roof as if it was their own. I am so grateful for National Star and the people they employ( family members). They exceeded my expectations. It is a BBB A+ rating but I would give them AAA++??!! Their work was exceptionally done and highly professional. Not only did they go the extra mile by repainting my old chimney to match the roof but also installed two vents on my garage for better ventilation . My house looks more clean cut, sharp yet elegant. Needless to say, when they were done they left my house with impressive work and great satisfaction for me and probably for themselves too. Unfortunately, it is too bad I cannot have them do my roof again in the future because the quality of the roof will possibly outlast me.

    Answer from pro:

    Hi Keiko. We could never understand how some companies take advantage of the trust that is granted to them by a home-owner. Some say they will do but do not do, some do not say and do not do but very few do what they say and more. What makes us stand out from competition is that we respect the trust our client gives us, no matter what. You have trusted us with your house, your family's nest and most valuable asset. We see it as a duty to provide a good-looking, long-lasting roof instalment done in a smooth convenient way, with no surprises at the end. The price we agree on is most of the time what you will end up paying. We are confident your roof will live 40 years with no problems whatsoever, unless a tornado passes by. Also we appreciate you referring us to your neighbours. Unfortunately, your house will not be the only one looking as sharp.

    Reply created 8 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Aug 2013

    New Roof

    We were referred by a colleague and could not have asked for a better product or a more professional company. We weren't required to pay until the job was complete to our satisfaction and everyone in this family run business was extremely courteous. Our roof was completed in a very timely fashion and the clean up was immaculate. They even completed our shed roofing for free! Highly, highly recommend.

    Answer from pro:

    Hi Sabrina. That sounds like the recommendation paid off. We pay attention to every detail, from the first contact to the last meeting. Every client is viewed as a source of business, especially if left impressed by doing extras at no charge and no payment is taken until they are fully satisfied with the end product. Thank you for taking the time to write this review for us.

    Reply created 8 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Aug 2013

    Roof Replacement

    My neighbour and I (I live in a duplex) decided to use National Star for our roof replacement based on the recommendation of someone who recently used them. Turns out that this was a great choice. They completed the job in the time they said they would. They left no mess. In fact I could hardly tell that they were there. They did not require any payment until the job was done. They even cleaned the eaves troughs after they were done. Overall my experience with National Star was positive and I would recommend them.

    Answer from pro:

    Hey Dave, it is great to see neighbours working together. Duplexes are very tricky and never should they be done by two different crews or at different times as the roofing system cannot be as complete as if it was done all in one from the start. As hard as it can be with weather and possible delays in due to rotten wood, chimney reflashing etc on projects leading to yours, it is our commitment to be punctual with responses to questions/concerns and the starting time. Once we start a project in hand, all our resources are concentrated there and we do not leave until everything is professionally completed and the home-owner is satisfied.

    Reply created 8 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Aug 2013

    Full Roof Replacement

    After researching many companies we decided to go with National Star. I found this family run business to be one of the best companies I have had the pleasure of dealing with. Sokol was very informative about our roofing needs and went above and beyond what the job required. A special thank you to his crew who were very professional hard working family. Paid attention to every detail as if it was their own home. Well done guys. Andrew.

    Answer from pro:

    Andrew, it was a pleasure to be working for someone like you as well. When our clients appreciate and value our work, it gives us a boost of courage to keep doing what we are doing, treating every house like it is our own and every customer as if they were family. A special thank you for referring us to your neighbours.

    Reply created 8 Sep 2013