Ashok came to the house to provide a cost estimate to put in a gas line for our stove, and an optional extension to run a pipe to the back deck for a bbq. The house is 100 years old, with a clutter of wires and pipes, both used and unused, installed by many owners, renovators and diy’ers over the years. He spent the time to determine what the best route options would be to run the gas pipe from the west to the east side of the house through the basement ceiling, as well as the requirements to run the extension to the deck. Ashok was professional, and very helpful, in his suggestions.The quote was within the same cost range of the other estimates received, but AccuServ was the only company offering to inspect before quoting. That left us much more comfortable that the scope of the work and the resulting costs would be reasonably accurate.
I had multiple conversations with office staffer Amanda, to finalize a date and time for the work. She was very pleasant and helpful on each call.
Ashok showed up on the promised date, on time, with helper AJ. Both men were polite, conscientious, unobtrusive, efficient and cheerful as they proceeded with the work. They cleaned up after the job was done. As this was our first gas range, Ashok spent the time to run through it’s usage and procedures, which was much appreciated.
Overall, we were very pleased with the entire process. For budgetary reasons, we needed to postpone the extension to the deck, but the means for the connection from the current installation was put into place. We will definitely call AccuServe for that job when the time comes.
