Doctor Rooter reviews (290)

Great Job, fast repair, very courteous and freindly. I would recommened this company to anybody. If you are looking for the right plumbing company with exceptional attention to detail they are the right people for the job!

The job was done professionally they will be there when you need them and give you the best advise you need about the drain and pipe works,the price is faire and you will be happy by the job they do.

We were not sure how to approach our basement moisture issues, backed up drains and low water service volume until we talked to Oleg from Doctor Rooter. From the initial contact and subsequent camera inspection we knew Oleg was sure in his solutions on how to resolve each and every concern we had for the right budget we could afford. Employees shows up on time, worked hard and cleaned up after themselves. Neighbours property looked untouched once guys were done packing dirt back for waterproofing. New sewer line was installed, basement slab restored, new water line connected. Thanks for delivering on your promises and staying on budget even with a few small surprises on the way.

Doctor Rooter gave us the most reasonable price to fix our leaking basement. They did two walls in fast and professional manner. Me and my husband did not even notice their presence. Everything was done effective and fast. There is no water for the past two rains. THANK YOU DOCTOR ROOTER!!!!

Doctor Rooter have waterproofed the entire basement. We are very pleased with the service and the quality of the job that they have done. Water does not appear in the basement and cracks have been fixed. Moreover, the basement had been finished, Doctor Rooter have conducted the work with the minimal damage to the finish, thus saved money on the finish works. Doctor Rooter have proved their professionalism and dignity to their trade and to what and how they do.

Doctor Rooter did a complete renovation of my bathrooms. I was just amazed with the service that this company did!!! Besides plumbing I have been provided with painting and tiles and electrical works. I was pleased and completely satisfied with the service that have been provided. Special thanks to George and Oleg. I would definitely recommend them to all I know.

I manage an industrial facility in the east end and for years whenever rain fell the external catch basin would back up into our plant. I found Oleg ( Doctor Rooter ) on Homestars and decided to give him a call. This type of issue is not straightforward as he didn't know the cause of the blockage, he had to first pump out the water ( which he didn't charge for ) after this he found there was an enormous amount of silt and gravel which entailed using a pump which he didn't have so he had to return. Once this was done he used his camera to determine the cause of the blockage under seven feet of concrete in my warehouse floor ( again no charge for this visit). He then attempted ( not knowing if it would be successful since the blockage could be a structural collapse or just accumulated silt) using a specialized power washer was able to remove the blockage. Forgive the length of this review but I wanted to paint a picture of how focused Oleg was on helping me solve my problem. I'm sure all the visits he made cost him but he kept his original price, also he was very good about calling and providing advance warning to us. At no time did he mention about any additional costs or that the job was too much for him. This is a guy I would recommend 100%!.

We had disgusting black sludge blocking our basement floor drains. We called Oleg and he came the same day to give a free estimate, even though his work vehicle had broken down and had to get his wife to drive him over. He assessed the situation quickly and reassured us that it wasn't a broken main line. He flushed one drain with water and that cleared it (he wasn't going to charge us for that), but the other drain clog was more stubborn. He needed to snake it, but didn't have the equipment because he didn't have his work vehicle. He said clearing the clog with a snake would cost $150 (he also made us aware of the options if he couldn't clear the drain). He came the next day with Sergei and did the job quickly and thoroughly. The charge was exactly what he said it would be. Oleg did a wonderful job explaining the problem and how he would deal with it. He even showed me how to flush the drains so the problem wouldn't happen again. Overall, an excellent experience. I will definitely call Doctor Rooter if I have any plumbing problems in the future.

I have used them once before for a Kitchen Sink leak issue. This time it was the bathroom sink leak issue, They are courteous, prompt, very reasonable, clean up after themselves and do good work. They offer free estimates and even offer warranty on most jobs. Certainly on my short list!

I am glad that I had picked Doctor Rooter to fix the problem with the drain in the kitchen. It was a pleasant experience in the "ruined weekend". Very professional service, the company's representative managed to solve the drain problem very fast. I would highly recomend Doctor Rooter to everyone and would defenetly use it's service again in case needed.