Eaves Experts Ottawa

Rating: 5 out of 5

Eaves Experts Ottawa reviews (223)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jun 2016

    Eaves Troughs

    I needed eaves troughs for my home - this company offered me the best quote, walked me through multiple options for my eaves troughs, and picked the PERFECT colour to aesthetically match my home! Andrew was extremely pleasant, honest, and was happy to demonstrate to me options to save me money. He even had the service done two days after we talked! I was very satisfied with this service.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 May 2016

    Eavestrough Installation / Repair

    We needed to have a new eavestrough installed and repairs done to existing eaves. The company was very pleasant and professional -- the salesman brought a ladder to check everything up close, they offered to colour-match the eaves, and, most impressively, recommended the lowest-cost option to get the job done right (and we were willing to pay more if it was necessary, so they could have padded their margins). They were able to complete the installation within the week, and everything was done exactly to our request. The company has followed up since to make sure we are happy. All in all, an excellent experience--friendly service, great value, and solid work. I would strongly recommend Eaves Experts.

    Answer from pro:

    Hi Alex. Thank you for your comments, for telling others about why you and your family were pleased with my services. I'm so glad that I was able to suggest affordable solutions that were able to better protect your home from water. It was a real pleasure dealing with you and your family. Thank you again for choosing Eaves Experts Ottawa and for taking the time to recommend me to others. Bye for now Alex.

    Reply created 13 May 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 May 2016

    Prompt work

    Andrew fixed up the side eaves at my home. The service was prompt and efficient. The truck showed up on time. It was not a big job but the driveway had the quirks of being narrow and unevenly grounded. Andrew came provided a satisfactory solution. Would definitely recommend their services.

    Answer from pro:

    Hi Y. Thanks for your kind words. I'm so glad we were able to work together to come up with a reasonable solution to your downspout situation. It was a pleasure dealing with you, and your neighbour too. Thanks for taking the time to share your comments about your experience. I appreciate it each and every time that someone does. Bye for now Y.

    Reply created 3 May 2016
  • Review from Customer of Eaves Experts Ottawa
    Rating: 5 out of 5
    Review left on 3 Mar 2016

    Eavestrough replacement and installation of heating cable

    Andrew was extremely responsive and did a fantastic job - we had the work done in the fall, and everything is holding up to the fall and winter weather beautifully. We were extremely satisfied with the work, and would recommend him wholeheartedly.

    Answer from pro:

    Hi K & N. So nice to hear from you. Thanks for taking the time to share this review and your kind words. Whenever I am asked to install heating cables I always hope that they will have the desired result, but one can never be sure until they face the true test of winter. So, I'm so glad to hear that in your case they did work out exactly as hoped. I'm also glad to hear that the rest of the work performed to your satisfaction in the fall. Thank you again for choosing Eaves Experts Ottawa to care for your beautiful home and for telling others about your experience. Bye for now K

    Reply created 7 Mar 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jan 2016

    Eaves troughs repair and install

    Andrew fixed our eaves troughs this past summer, after they collapsed last winter because of ice build up, and original install issues. He's great to deal with, provided excellent and honest advice, and we highly recommend him. We will definitely be calling him back for our next house. Thanks Andrew!

    Answer from pro:

    Hi Mary. I hope you and P have been well. What a pleasant surprise to receive this belated recommendation. Thanks for taking the time to do so. It was an absolute pleasure working with you both to find workable solutions to repair/improve your existing system without needless replacement. I'm so glad to hear that you would have me work for you again, either on your current home or a future one. Thanks again for your business, your kind words and the time you took to share them. Bye for now Mary!

    Reply created 19 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Dec 2015

    Eaves repair and cleaning

    Andrew was great from start to finish. Gave a quote that was fair, in depth and accurate. The work he did was of excellent quality and done quickly. I would not hesitate to recommend him.

    Answer from pro:

    Thanks very much B for choosing Eaves Experts to look after these varied eavestroughing issues. I'm glad that we were able to come up with a plan to address the true needs of your eavestroughing system without needlessly replacing everything. It was a pleasure working with you and your family. Thanks for taking the time to share your comments with others. Much appreciated! Bye for now

    Reply created 17 Dec 2015
  • Review from Ian Benson
    Rating: 5 out of 5
    Review left on 10 Dec 2015

    Customer Service

    Explaining the product, installation and service are the finer points of this company. Andrew was on time, efficient and a pleasure to deal with. Amongst the larger companies providing this service, smaller is better in my opinion

    Answer from pro:

    Hi Ian. Thanks for your kind words and the time it took to write them. I'm so glad to hear that part of your reason for choosing Eaves Experts Ottawa was my clear explanation of my products and services beforehand. I like my customers to feel informed and a part of the process. I'm glad to hear that you feel that bigger isn't always better. Thank you as well for being a pleasure to deal with. Bye for now Ian.

    Reply created 15 Dec 2015
  • Review from Customer of Eaves Experts Ottawa
    Rating: 5 out of 5
    Review left on 5 Dec 2015

    Heating cable install and eaves cleaning

    Great service -- one of the only companies that called me back and offered to install my deicing / heating cable while up to clean eavestroughs. Dropped by to do a brief estimate, answered questions promptly and gave good advice and a fair price for the job. Arrived on time, completed job as promised and replaced a broken downspout for me that he noticed while working. Very friendly and reasonable - thank you!

    Answer from pro:

    Hello. Thanks for you kinds words and the time it took you to share them. It was an absolute pleasure meeting and dealing with you. I look forward to your report on the deicing cable. Have a safe and happy winter! Bye for now.

    Reply created 8 Dec 2015
  • Review from Customer of Eaves Experts Ottawa
    Rating: 5 out of 5
    Review left on 3 Nov 2015

    Eavestroughing

    Eaves Experts was great at listening to our concerns; and Andrew did everything requested to address all of our concerns. He was terrific to deal with; and we were extremely pleased.

    Answer from pro:

    Hi J and A. The pleasure was mine dealing with you. I'm glad we were able to maintain the look of your home and protect it from rainwater at the same time. Thanks for you extra little carpentry work. That was definitely the finishing touch. Thanks for your business and kind words too!

    Reply created 4 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Oct 2015

    gutters - replacement and adjustments

    Andrew is really pleasant. Communication good. Work done perfectly with no mess. We got almost 2 inches of rain soon after the work was done - absolutely no problems. Thank you Andrew.

    Answer from pro:

    Hi Henry. So glad to hear that you got to test out your system so soon. And mostly I'm glad to hear you were pleased with the results. You too were very pleasant to deal with and so accommodating. Thank you for your business and taking the time to share your kind words Henry.

    Reply created 2 Nov 2015