Eaves Experts Ottawa

Rating: 5 out of 5

Eaves Experts Ottawa reviews (223)

  • Review from Dave
    Rating: 5 out of 5
    Review left on 27 May 2015

    New Eaves Installed

    Andrew helped me out last fall when my eaves were literally falling off my house. He fixed them so they would last the winter and just recently installed new replacement eaves today. Andrew is one of the most helpful/honest contractors I've come across. He always tells it like it is. My new eaves look amazing and if I ever have trouble Andrew will always come back and fix it. He stands by his work and it shows. Great Job!

    Answer from pro:

    Thanks very much Dave. It was a true pleasure dealing with you as well, so down to earth and reasonable. It was great to be chosen to do this work on your home and get your home properly protected from rain water, and more ready for that ice build up hopefully too. I look forward to any updates on how everything is working. And best wishes on your next few weeks as well. Bye for now Dave and thanks again for taking the time to share your comments!

    Reply created 28 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 May 2015

    Install drip edge

    First off; I was completely shocked that this contractor showed up RIGHT ON TIME. I've never encountered this before. My eaves troughs were dripping and Andrew came by to have a look at them. He went up on the roof, took lots of pictures, and gave me his assessment. The eaves troughs were in good shape; a drip edge just needed to be installed to close the gap between the eaves troughs and the shingles. It's rained a number of times since the installation and there haven't been any drips. I was very satisfied with his work, especially considering that I had another contractor visit the home and tell me the eaves troughs had to be replaced (which would have been a way more expensive job). Thanks Andrew; I really appreciate your service.

    Answer from pro:

    Hi Jiash. Thanks for taking the time review my services. I do and try my best to be on time for appointments. If I can't I do try and keep my customers posted. Everyone's time is valuable. I'm glad we identified your home's true needs and that it has had 100% success. Changing your perfectly fine, though older, eavestroughs would have done nothing to solve the actual problem. That's what I strive to do for my customers, solve problems and not waste their hard earned money. Thanks again Jiash for you business and your kind words. Much appreciated. Enjoy summer on your new deck. Bye for now.

    Reply created 28 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 May 2015

    Eavestrough cleaning and installation

    After collecting several estimates for the work we needed done we chose Eaves Experts Ottawa based on: (1) Professionalism and friendliness, (2) Competitive rate. We were very pleased with the input Andrew gave us on our project, the efficiency with which the work was done at our home and the professional and courteous manner in which Andrew conducted his business. We will not hesitate to recommend Eaves Experts Ottawa to anyone looking for eavestrough service.

    Answer from pro:

    Hi Claire. I'm so glad to hear you are pleased with Eaves Experts Ottawa's services. We do strive to treat all our customers with respect, find out what their eavestroughing needs are and treat their home as if it were our own. I hope that is what we were able to do in your case. Thanks for sharing your comments, they are truly appreciated! Bye for now Claire.

    Reply created 25 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 May 2015

    Repairing evestrouphing

    I was completely satisfied with the work I had done by Andrew of Eaves Experts, he was cooperative and kept in touch with me as to when the work would done, and the quote was exactly what I had to pay. I would not hesitate to recommend him.

    Answer from pro:

    Hi Mary. Thanks very much for your business and your kind words. I'm glad we were able to identify the few things that truly needed to be done to your eavestroughs and take care of them. And thank you as well for being such a pleasure to deal with. I appreciate your taking the time to share your comments. Thanks again for choosing Eaves Experts Ottawa and have a great summer Mary!

    Reply created 25 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 May 2015

    Install eaves and gutter guard

    Andrew provided excellent and friendly service. A year later there was a small warranty issue that needed to be resolved and Andrew responded immediately. Andrew is quite possibly the most honest and friendly contractor I have dealt with to date.

    Answer from pro:

    Thank you Brian. These words mean a lot coming from someone who takes so much pride in the work he does around his home. It was an honour to be chosen to do the work on your home and now to have you say such kinds things about me. In the end, I'm just trying to treat people how my parents raised me to and will just keep doing that. Thanks again Brian. You too were a pleasure to deal with and I would look forward to helping you again any time you need. Best wishes.

    Reply created 22 May 2015
  • Review from Caroline Spielmann
    Rating: 5 out of 5
    Review left on 6 May 2015

    Eave/Downspout Installation

    I hired Andrew to clean the eaves last year and was impressed with his efficiency and professionalism. We spoke then about adding some eavestroughing and replacing some downspouts in the Spring. He said he'd be in touch then and, sure enough, he was. This is something I really appreciate about Andrew; he keeps you informed and is easily accessible if you have questions. He came by last week and installed some eavestroughing on the second storey. He also replaced two downspouts that had split in spots and put longer extensions on all the downspouts. While he was here, he fixed a downspout tie that had come loose and discovered that someone had installed the bend incorrectly allowing water to run out of the middle of the downspout. That may well have contributed to the wet basement I had last Fall! He fixed that for me at no charge. I also asked him if he could see anything loose around the front of the house that could be making a noise. When it is really windy, I can hear a very loud clattering sound upstairs. He screwed down some loose soffit that he thought might be the source of the noise, again no charge. He also knocked down an old wasp nest high up in the eaves for me. Andrew goes above and beyond and I will definitely have him back for any future work or eaves cleaning.

    Answer from pro:

    Hi Caroline. You're too kind. It was a pleasure meeting you last season and seeing you again this season. I was glad to be able to get your eavestroughing system fully protecting your roof and entire home, doing its job. And I was glad to do a little extra to help out where I could. Best wishes on your other projects around the home. I hope you have a great summer. Thanks for your business, being so wonderful to deal with and taking the time to share your kind comments. Bye for now Caroline.

    Reply created 13 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Apr 2015

    Repair one and install new eaves troughs

    Andrew (owner) is incredibly professional and pleasant, and knows at a glance what has to be done. He insisted that one trough ( at the front) only needed repair and sent an appraiser out for the estimate on the rest of the work to be done as well. His price surprised me as it was much lower than I expected. The work was completed quickly and it included new troughs on the entire upper story and new family room at the back of our house and the repair at the front.They arrived when they said and were gone within roughly 2 hours. They tested the troughs and when they left there was no sign they'd been here-- ( other than the troughs) i.e. no mess. I had a chance to speak to the workers ( and I was happy to see that one was a very accomplished woman) and they were polite and professional. I would absolutely use them again and would highly recommend Eaves Experts to anyone.

    Answer from pro:

    Hi Judi. I'm always so glad to hear when my customers are pleased with the results of the work. And I'm glad I was able to do only what was truly necessary on your home and saving you the extra expense. Thank you for being such a pleasure to deal with and for your willingness to recommend my services to others. Much appreciated. Have a great summer. Bye for now.

    Reply created 3 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Apr 2015

    Installation of new eaves trough

    Our eaves trough fell of the side of the house in the middle of the night because of the weight of the snow. We called Andrew and he came right away to look at it. He offered us 3 options, all were very reasonably priced. He did the work beautifully. We found Andrew to be very nice, honest and good working.

    Answer from pro:

    Thank you very much Yasmin. It was a pleasure meeting you and your friendly family. I'm glad that you called and that I was granted the assignment to work on your home. Even though it was an inconvenience for your family the whole system will work better going forward as well. Thank you again for your business and taking the time to share your comments as well. Best wishes.

    Reply created 3 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jan 2015

    Eaves cleaning and repair

    Andrew's customer service and work was extremely professional and very well priced. He called when he said he was going call and showed up when he was supposed to! Offered extra advice and help. I will use him again for sure.

    Answer from pro:

    Hello. Thanks for taking the time to share these kind words. It was a real pleasure dealing with you on your property's eavestroughing needs and hopefully solving that winter time problem in the back. Should you ever have a need again I would love to be of assistance. Have a safe and happy winter!

    Reply created 6 Jan 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Dec 2014

    Drip Edge Installation

    It was good to meet Andrew for his attentive and very courteous responses to my concerns and patient explanations of any repairs. When he came to give an estimate about our perceived need for drip edges to our eavestroughs, he demonstrated with a digital photo closeup that the top roof already had a drip edge, and he did a simple repair at no charge to the top eavestrough, installed years ago. Andrew didn't feel that a differnt run of the eavestrough required any drip edge either because it appeared in good shape and I hadn't observed any leaks to that side, so to his credit he wasn't seeking unnecessary work. Andrew managed to fit the drip edges where requested last Monday, December 1st, before the scheduled snowfall the following day, and the charge was reasonable. He and his assistant installed the drip edges well, so I am grateful.

    Answer from pro:

    Thank you very much for you comments Jose. I was glad to help you identify what your home's eavestroughs truly needed and then take care of that for you. Sorry it took me a couple of weeks to get the work done, but I'm glad we got it done just before the weather got too cold. Thank you very much for choosing Eaves Experts to work on your home. And thank you for being so pleasant to deal with. Bye for now Jose.

    Reply created 15 Dec 2014
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