Eaves Experts Ottawa

Rating: 5 out of 5

Eaves Experts Ottawa reviews (223)

  • Review from Chris
    Rating: 5 out of 5
    Review left on 21 Apr 2021

    Great communication, fast service!

    I had a leaking eavestrough and loose downspout on my house. Andrew was very prompt and flexible in scheduling a time to do an estimate. He was back a few days later to do the work. I'm very happy with what he did and would certainly hire him again. Thanks!

    Answer from pro:

    Hello Chris, Thank you for choosing Eaves Experts Ottawa and taking the time to share your experience. I can't always respond as quickly as I was able to in your case, but I'm glad I was able to and take care of thee small issues with your otherwise fine rain gutter system. Thank you again and best wishes.

    Reply created 25 Apr 2021
  • Review from Joe Fatica
    Rating: 5 out of 5
    Review left on 4 Mar 2021

    Downspouts replaced - great service!

    Wow, what great service from Andrew at Eaves Experts! I called for a couple of cracked downspouts and he came by to replace them promptly, answered all my questions and concerns, did an inspection, and offered great tips & advice to maintain all my downspouts.  Friendly, professional & knowledgeable. I will definitely be using his services again!

    Answer from pro:

    Hello Joe, Thank you for your kind words. I'm glad I was able to help you despite the weather to make sure you felt that your home was protected. I'm like to make my customers part of the solution process so that they understand both the cause of the issue and the recommended solution. Thank you again for your choosing Eaves Experts Ottawa

    Reply created 22 Mar 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Dec 2020

    Eavestrough Installation

    We contacted Eaves Experts Ottawa late in the season and explained we urgently needed some work done on our home as a condition of sale. He really wanted to help, but was cautious to commit too quickly with the winter conditions coming that could affect a safe installation. He promised to keep us on his list and his eye on the weather. When he saw the opportunity, he acted quickly to arrive and complete the work safely and to our satisfaction. Thank you Andrew for allowing us to meet our sale conditions just in time.

    Answer from pro:

    It was my pleasure to help and it was very nice dealing with your family. Thanks for you patience in waiting for me to find the right day to do the work well and safely. Congratulations on the sale and best wishes on your family's move.

    Reply created 13 Dec 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Oct 2020

    Fixed a broken downspout

    Very knowledgeable, courteous and got the job done quickly. Would not hesitate to recommend to anyone.

    Answer from pro:

    I'm glad I was able to help with this little issue that you couldn't reach. These are the kinds of little jobs we love helping out with when most others won't. It was a pleasure meeting you, neighbour, and thank you so much for your appreciation. It made my day great.

    Reply created 23 Oct 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Oct 2020

    Great customer service

    Needed some minor repairs done on my eaves. From the moment I contacted Andrew, he was super responsive. Was able to fit me in quickly and stayed in communication with me advising me what to look for and what to expect. We’ve had several contractors lately who were extremely difficult to get a response from or who just never showed up so this is a welcome change. Would not hesitate to use Andrew and his team again.

    Answer from pro:

    It was a pleasure dealing with you and your very friendly family. I'm not able to get back to as many people as I would like, but once I establish that I can help, I try to keep in touch as well as I can. I don't want to give people the idea that I am coming unless I really believe I can. I hope to expand my team to be able to deal with even more wonderful families like yours next year. It was a pleasure. Please let us know if we can ever be of service again.

    Reply created 21 Oct 2020
  • Review from Customer of Eaves Experts Ottawa
    Rating: 5 out of 5
    Review left on 21 Sep 2020

    Eavestroughing replacement

    Andrew did an excellent job replacing all of the eavestroughing on my parents' home. He went above and beyond by even painting the front fascia prior to putting the new gutters up so that it would look better. He is a perfectionist and the quality of his work was excellent. What meant even more to me, was the high degree of professionalism he exhibited and the kindness he demonstrated towards my parents. Andrew attended to every detail and was in constant communication. I highly recommended Andrew and Eaves Experts Ottawa.

    Answer from pro:

    Thank you so much N. It was a real pleasure dealing with yourself and your parents. They were so hospitable and friendly. It was nice to be able to make their home a little safer and look nicer at the same time. I just couldn't leave that little fascia unpainted with the new gutters going up. Thank you for getting the supplies so we could do it. Thanks to you all for choosing Eaves Experts Ottawa and for taking the time to recommend us to others. Bye for now

    Reply created 27 Sep 2020
  • Review from Marie-Eve Couture
    Rating: 5 out of 5
    Review left on 14 Sep 2020

    Great service

    Very happy with the service we received. Andrew is very professional and did a great job cleaning our gutters and fixing an area that was problematic. Will not hesitate to call again in the future.

    Answer from pro:

    Thank you Marie-Eve. It was a pleasure dealing with you and your family. Thank you for taking the time to share your experience and recommend Eaves Experts Ottawa to your neighbours.

    Reply created 21 Sep 2020
  • Review from Michaela
    Rating: 5 out of 5
    Review left on 29 Jun 2020

    Eavestrough repair

    I can't recommend Eaves Experts Ottawa enough! Despite being quoted by other companies to replace all our eavestrough (at a herfty price) Andrew pointed out we just needed minor repairs. Saving us money and the landfill from excess waste. Andrew and Westley are polite, friendly, genuine and hardworking. I wish there were more companies with their attributes. Don't hesitate to use them.

    Answer from pro:

    Thank you very much for you kind words Michaela. This is what we do. We try not to waste materials or homeowner's money. If it makes sense to save/repair your eavestroughing, that is our preference. I'm glad you were pleased with our approach and delivery as well. Thank you for your hospitality and extreme friendliness. It was a pleasure to work with your family from beginning to end. Thank you for your recommendation. Have a great summer. Bye for now

    Reply created 5 Jul 2020
  • Review from Customer of Eaves Experts Ottawa
    Rating: 5 out of 5
    Review left on 10 Jun 2020

    Eaves Experts Ottawa: Friendly people with good hearts delivering exceptional products, service, and value.

    I can't say enough about Eaves Experts Ottawa. After a very bad experience with an Ottawa area contractor, Andrew and Wesley of Eaves Experts Ottawa came to our rescue. They listened to us, knew we needed them and they delivered with caring hearts, old fashioned value for money, and a high quality product. These are exceptionally nice, competent people who care and actually deliver on what they say they will do. From previous experience, that is a rarity. Ottawa Eaves Experts deserve more than a ten star rating for the special business/people that they are.

    Answer from pro:

    Thank you very much J&N. It was an absolute pleasure dealing with you and your lovely wife. It pained me to hear about how you were treated by another contractor. I believe I would've treated you the same either way, but I am sure that your experience motivated me even more to make sure that you were looked after well, even in this small aspect of your home. I'm glad we were able to come up with solutions together that has your home as well protected from rain water as possible. We believe in taking the time to listen so that we can understand why you have called us there and come up with a commensurate solution that is hopefully as pleasing to the eye as rain gutters and pipes can be. And for us it was pleasure dealing with such endearing, reasonable and kind people as both of you. Thank you so much for choosing Eaves Experts Ottawa and taking the time to share your experience. Best wishes on finishing off your home. Bye for now

    Reply created 11 Jun 2020
  • Review from Customer of Eaves Experts Ottawa
    Rating: 5 out of 5
    Review left on 9 Jun 2020

    New gutters

    We needed to replace tbe gutters/pipes on our home. After consulting several local companies, we decided to go with Eaves Experts Ottawa. They offered a good estimate and were the nicest to deal with (Andrew is amazing). We went with black gutters/pipes and absolutely love the end result. Thank you Andrew and team for the excellent work!!!

    Answer from pro:

    Hello M & D. The black colour did turn out nice, didn't it? I'm glad you thought of it. My customers often have great ideas just like that that I didn't think of. That's why I like to meet my customers in person to plan the project out with them. I'm so glad that you chose us over the other companies. My mom will be glad to hear it's because I was nice. It was a pleasure working with both of you. Thank you for your business and your kind words as well. Best wishes and bye for now.

    Reply created 11 Jun 2020
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