Eaves Experts Ottawa

Rating: 5 out of 5

Eaves Experts Ottawa reviews (223)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Jun 2020

    Great value and friendly service

    We contacted several companies to get estimates to fix our eavestroffing and they were the only ones that actually came with ladders and expected the conditions before quoting a price. They were also the best price and very straight forward and friendly to deal with.

    Answer from pro:

    Thank you for choosing Eaves Experts Ottawa and for your kind words above. When people invite us to their homes, we come prepared to truly listen to their eavestroughing problems, diagnose them and propose the simplest solution. Many companies are only prepared to tell you how much it will cost to replace the entire system, often without even asking what the problems are. However, most systems just need a little bit of attention to have them performing well again. This not only saves our customers money in the end, but helps avoid waste of of our planet's precious natural resources. It's a win for everybody and we find it satisfying. At times, we will recommend replacement, but it's not our goal. Thank you again.

    Reply created 6 Jun 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 May 2020

    Getting done kindly and quickly at a reasonable price!

    During these uncertain times, they came out talked me throught what I needed and explained why. It was nice to be able to understand what they were doing. They even sealed my leak before I had even agreed to have him do the work. I really appreciated this local expert.

    Answer from pro:

    People's homes really need to be protected from water. So, we are glad to continue offer maintenance services. We like to help our customers understand what the issue is so that they in turn understand the suggestion we are making and why it will work instead of just telling you how much it will cost and to trust us. I'm glad we were able to care for that leak and help reduce how much maintenance your gutters will need going forward to. Thank you for being a pleasure to deal with. Bye for now

    Reply created 11 May 2020
  • Review from Customer of Eaves Experts Ottawa
    Rating: 5 out of 5
    Review left on 10 May 2020

    Eaves trough replacement

    Professional service. Free quote. They were back onsite within two weeks to start the job after we co formed the work that needed to be done. They also warned me about other issues I may want to take a look at with my home like missing caulking around my window sills. They replaced almost all my eaves trough and added a bit more onto my garage.

    Answer from pro:

    Thank KB. It was a pleasure dealing with you on this importance maintenance item. I'm so pleased that your home is now better protected and looks quite bit nicer as well. I'm glad we were able to look after this quickly for you and to your satisfaction. Thank you for choosing Eaves Experts Ottawa and for sharing your experience with others. Bye for now

    Reply created 11 May 2020
  • Review from Marcel leblanc
    Rating: 5 out of 5
    Review left on 8 May 2020

    Eavesthrough cleaning

    Very professional qwick clean service. Would definitely use them again. Also for any other work on the eavestrough .

    Answer from pro:

    Thank you Marcel. It was a pleasure meeting you and helping maintain your eavestrough system as well. Thank you for your recommendation. Thanks again and bye for now

    Reply created 11 May 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Nov 2019

    installation and replacement of eaves

    Replacement and installation as well as removal of old eaves. Work was done quickly, professionally and site left meticulously clean.

    Answer from pro:

    Hi Danielle. I'm so glad we chanced upon each other when I was working at your neighbour's. I'm glad I could be part of making your ramp/home safer for your family this winter. That's why I made sure to fit it in before spring. It was a pleasure dealing with you. Thank you for choosing Eaves Experts Ottawa and sharing your experience with others.

    Reply created 21 Nov 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Oct 2019

    Eavestrough Cleaning and Repair

    Andrew was friendly, knowledgeable and professional. We had long-standing issues with an eavestrough. Andrew quickly identified the problem - adjusted the slope, added slips and installed a downspout. Problem resolved quickly and for a good price. Highly recommend!

    Answer from pro:

    Part of what we like about what we do is finding the solution to problems instead of just ripping everything off automatically and replacing it. Often with just a few minor adjustments we can keep the existing gutters and still get the water going to the right place. We are glad we were able to solve this persistent problem for you by using this technique. Thank you for you kind words. Please let us know if Eaves Experts Ottawa can ever assist you again.

    Reply created 31 Oct 2019
  • Review from K. Nevets
    Rating: 5 out of 5
    Review left on 28 Oct 2019

    Eavestrough Cleaning

    They did a great job, charged exactly what they estimated, and did additional work attaching part of the eavestrough.

    Answer from pro:

    Hi K. Glad to hear you were pleased. Usually once we give a price there won't be a change, or not much, to it unless there are exceptional circumstances. Even then we would usually try to reach the homeowner to discuss first and not just add a surprise to the bill. The repair work didn't really add any time to our visit, so we didn't feel the need to automatically upcharge you for it. We are trying to establish long term relationships, not just charge as much as we can on each item. Please let us know if/when we could be of assistance again. Thank you for your business and taking the time to share your experience.

    Reply created 31 Oct 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Oct 2019

    Emergency Eavestrough repair

    Andrew was so helpful and went out of his way to help me when he was super busy. I appreciated it so much.

    Answer from pro:

    I can't always respond as quickly as I'd like, especially this time of year, but when I know there's an emergency, I do what I can when I can. Glad this was true in your case Marni. Thank you for your time to share your experience.

    Reply created 28 Oct 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Oct 2019

    Fully satisfied - Prompt, knowledgeable, and effective

    Eaves Experts fixed the problem with our eavestrough quickly and efficiently this week, for a reasonable price. Throughout the repair process, Andrew demonstrated his knowledge and experience with eavestroughs. We thought we might have to replace an entire section of our eavestroughing, but Andrew's diagnosis of the problem and fix ensured this was not necessary. We are fully satisfied with the service he provided.

    Answer from pro:

    Thank you for your choosing Eaves Experts Ottawa and for taking some time to kindly share your experience. It's our goal to see if we can save people's eavestroughing instead of rushing to needlessly replace it. This gives us more satisfaction and saves our customers unnecessary expense. Thank you again and I'm so glad to hear that you are pleased. Bye for now

    Reply created 28 Oct 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Sep 2019

    eaves repair/replacement

    repairs/ replacement to eaves and down spouts very pleased with the work completed area left clean

    Answer from pro:

    Hello Ruth. I'm glad that the minor, yet important, repairs we did on your home went well and that you are satisfied. We strive to clean up well after ourselves. Thank you for noticing. Thank you for choosing Eaves Experts Ottawa and your kind words as well.

    Reply created 4 Sep 2019