Toronto Comfort Zone

Rating: 5 out of 5

Toronto Comfort Zone reviews (275)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 May 2023

    Victorian fireplace install

    I worked with Sunny of Toronto home comfort and was able to come up with a design that suited my Victorian home. The addition of a new gas fireplace really makes it my dream home and sunny and Toronto home. Comfort were able to get it done. Thanks so much.

    Answer from pro:

    Your fireplace and mantel turned out one of the nicest and I am happy that you liked your experience with us Jeremy. Thank you for writing the review and btw, we are Toronto Comfort Zone :) Sincerely.

    Reply created 5 May 2023
  • Review from Customer of Toronto Comfort Zone
    Rating: 5 out of 5
    Review left on 15 Apr 2023

    Gas fireplace insert

    We couldnt be more pleased with the service that Toronto Comfort Zone provided. Retrofitting a gas insert for the original fireplace in our home was a challenge, but Sonny and his team were great to work with and really knows their stuff!

    Answer from pro:

    Thank you very much for your review. It was our pleasure working with you on your fireplace project. Any questions/concerns, you can call us anytime. Sincerely.

    Reply created 4 May 2023
  • Review from Kim MacLellan
    Rating: 5 out of 5
    Review left on 7 Mar 2023

    Total Fireplace Remodel

    I recently worked with Sonny and team to do a complete remodel of an original coal burning fireplace in my living room and I am beyond thrilled with the final product. The transformation is incredible. The team listened to what I was looking for and provided options that met my vision. They were able to arrange all the various trades required throughout the project which made my life so much easier. They were responsive to my questions and ensured that I was happy at each step of the process. Would highly recommend Toronto Comfort Zone!

    Answer from pro:

    Thank you Kim for your detailed review, it is great. It was a pleasure for myself and my team at Toronto Comfort Zone to help you on your project and we are happy that you like the results. Thank you for choosing us as your trusted fireplace store in Toronto, any question/concern, just give us a call. Sincerely.

    Reply created 15 Mar 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Feb 2023

    Gas Firepace Insert

    It was great to work with Sonny and the crew at Toronto Comfort Zone. We upgraded an old wood burning fireplace to a gas insert fireplace. It's been a great addition to our home, especially on those cold winter nights. Would definitely recommend Toronto Comfort Zone

    Answer from pro:

    Thank you Debbie for your business and for your review. It was our pleasure working with you on your fireplace project. I appreciate your trust in us. Sincerely.

    Reply created 7 Mar 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Feb 2023

    Gas Fireplace Installation

    So thrilled with Toronto Comfort Zone's installation of our new gas fireplace. Super professional company and fantastic customer service. Cannot recommend highly enough.

    Answer from pro:

    Thank you Simon for taking the time and writing the review. I really appreciate it. It was our pleasure to work with you on your fireplace project, any questions/concerns, you are a phone call away. Sincerely.

    Reply created 7 Mar 2023
  • Review from Customer of Toronto Comfort Zone
    Rating: 5 out of 5
    Review left on 8 Feb 2023

    Electric fireplace

    Delighted with the style of the mantel. They had a lot of patience finding just the right marble for the insert around the fire box.

    Answer from pro:

    Thank you Penny for your review. Your fireplace turned out to be a nice one and I am glad to see you like it. Sincerely.

    Reply created 7 Mar 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Feb 2023

    Excellent Fireplace Service

    Sam is amazing, knowledgable, capable, friendly and goes the extra mile. Our 18 year old fireplace had gone years without servicing and it worked beautifully and looked like new by the time Sam was finished. The service was prompt. I was contacted after I submitted a request via Toronto Comfort Zone's website. Sam was flexible (coming within a desired timeframe) and worked efficiently. Sonny was also responsive, helpful and friendly. Toronto Comfort Zone is a fantastic company that I highly recommend! Great customer support was experienced from beginning to end of the process. The team are really informed and go the extra mile at every stage.

    Answer from pro:

    Thank you for your detailed review Paige, that's fantastic. Sam is great and I am happy that our service could meet your expectations. Any fireplace needs/questions/concerns, you are a phone call away. Sincerely.

    Reply created 6 Feb 2023
  • Review from Ron French
    Rating: 5 out of 5
    Review left on 22 Oct 2022

    Amazing service, Fair pricing

    We had an amazing experience with Sonny, including timely and clear communication, fair pricing, and great install experience. I would recommend them to anyone looking for a fireplace

    Answer from pro:

    Thank you Ron for your review, thank you for trusting Toronto Comfort Zone, I and happy to see you like our job. Any questions/concerns, you are a phone call away. Sincerely.

    Reply created 6 Feb 2023
  • Review from Vanessa
    Rating: 5 out of 5
    Review left on 11 Oct 2022

    fireplaces replace & repair

    Highly recommend,Sonny and their team were very professional and knowledgeable,they repaired 2 fireplaces for us.

    Answer from pro:

    It was our pleasure to do business with you Vanessa and thank you for writing the review for us, let us know if there is any question or if you need any help with fireplaces. Sincerely.

    Reply created 31 Jan 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Sep 2022

    FIRE! FINALLY!

    I've been wanting open flame gas log sets in both my fireplaces for the past twenty years but was told it couldn't be done. Not only could it be done but Toronto Comfort Zone made it happen with little fuss or muss. Their installer did an amazing job and I couldn't be happier!

    Answer from pro:

    Thank you Andrew for your trust in our team, I am super happy that you like the fireplaces. Sincerely.

    Reply created 31 Jan 2023
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