Everest Drain & Plumbing

Rating: 4.9 out of 5

Everest Drain & Plumbing reviews (197)

  • Review from Customer of Everest Drain & Plumbing
    Rating: 1 out of 5
    Review left on 7 Apr 2023

    Hurried Servicing but No Result

    Plumber arrived and immediately informed me that if he proceeded with the inspection, I will be charged the minimum service fee of $110+tax. The fee itself wasnt the issue, it was how very little effort he put into the servicing and inspection that felt like the plumber was more incentivized with earning a quick buck than actually invested to solve my issue. He tried to snake my blocked sewage pipe and after less than 10 minutes declared that it was blocked and I had to call another company that specializes in rooting/ snaking. I called another plumber and after 30 minutes of snaking, my blockage was cleared. Fully regret calling this company.

    Answer from pro:

    We are sorry that you had this experience dealing with our plumbing firm, but overall the policies, and guidelines setup by our plumbing firm, Everest Drain & Plumbing, are deemed reasonable, and fair by over 90% of our clients we have dealt with throughout the GTA. Here is how, over the years we have garnered on google review 4.8/5 stars, on average rating Homestars 9.7/10, 5/5 houzz, awarded multiple times best rated by best rated, and homestars verified best for 5 separate years. Here is why, our policies, and guidelines are straightforward, and hassle free, on every call with our clients we discuss, and agree on the service fee of $110+tax( our company policy ), and we will waive the fee if the client permits us to successfully resolve the issue, and upfront pricing of our services, which is done before we dispatch our plumbing technician, and almost all of our clients favor, and approve our policies, and guidelines. When our plumber arrived at your property, he had explained to you, and your landlord clearly about the steps to be taken, and the costs of the job before snaking the sewage pipe, all parties confidently agreed and, in addition most of our snaking is solved within 10-20 minutes. While our plumbing firm practices, and provides the highest quality service with state of the art plumbing, and drain equipment, we cannot comment on any other plumbing firm's work beside our own. Our job is to resolve the issue at hand with the best of our plumber's expert knowledge garnered throughout the years, and if he is not able to resolve the issue we immediately advise, and recommend alternative plumbing entities to resolve the issue, and then we collect our minimum service fee. It is always our firm's open policy to repeat, and notify the minimum service fee to our clients, so it may not seem to be a surprise charge on them. Our plumbing technician according to his expert knowledge, and experience analyzed, and procreated a solution, but it was unsuccessful, as a plumbing firm we cannot possibly resolve every single case, or task that we encounter, and rather become overly smart, and risky in further continuing to snake the sewage pipe, which can damage our own property, and equipment, and further cause damage to our clients sewage pipe, so we rather do what we effectively can to resolve, or neutralize the effects of the deficiency, and leave our clients property's plumbing, and drain systems alone without causing any incremental harm, or damage to any person, or property, so which was all the decisions made by our expert plumbing technicians.

    Reply created 17 Apr 2023
  • Review from Marg wilson
    Rating: 5 out of 5
    Review left on 18 Nov 2022

    Drain

    Even though it was before 7 in the morning, Everest Drain & Plumbing got here very quickly. My plumber Tenzin gave me an estimate for the cost of the job (replacing two drains in a condo; he must do this often) before beginning. We scheduled the job on a day when my wife would be home to supervise since I would not be available. On the day of the job, he arrived promptly at the time he had told us he would, assessed the situation efficiently, and made certain that we are now leak-free. There will be no unpleasant or unexpected circumstances, costs, or inconveniences. If I ever have any additional plumbing problems in my unit, I now know who to call.

    Answer from pro:

    Hi Marg, it is great to see your positive review, and after a visit from our Everest Drain & Plumbing Technician, Tenzin, your condominium is now leak free. We are also delighted that you enjoyed the punctuality, and professionalism on display. We hope to see you soon, but always remember to call Everest Drain & Plumbing in the GTA if you encounter any plumbing or drain issues like leaks, clogs, or pipe burst as Everest Drain & Plumbing can solve it all.

    Reply created 27 Jan 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2022

    Drain line unclogged

    I was having drain issue from several month, never thought one day it will completely stop draining. Suddenly i started having backup in basement toilet. Immediately i call number of plumber but everest is the one who gave me same day appointment and tech Indra was in my house within next hour of my call. He diagnosed the issue and did camera inspection to explain all the thing thats going with my drain, he found roots in my drain and he used big Flexshaft and power wash machine to cut all the roots & flush it out from my drain. I was amazed by his job like he did everything in front of eyes explaining all the point and reason. I highly recommend this team.

    Answer from pro:

    Drain issues are never amusing, and the issue leading to a toilet clog is even serious, and more stressful. We are glad that you called us, and we were able to quickly dispatch our Everest Technician, Indra, and diagnose, and expose the issue with the video inspection camera, and resolve by using the power wash. Please call Everest Drain & Plumbing again in the future, as we provide the most professional and value based service in the GTA.

    Reply created 27 Jan 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Nov 2022

    Drain pipe replacement

    Suraj from Everest Drain & Plumbing came to our house because there was a leak in my basement. He spotted the issue within minutes and completed the repair and replacement within the hour. He also quoted a fair price for a tough job. He was thorough, professional, and explained everything clearly. Going forward I will only trust Everest and plumbers like Suraj to handle my houses plumbing and drain issues.

    Answer from pro:

    Dear Client, thank you very much for your wonderful review, and we are glad that our Everest Drain & Plumbing Technician, Suraj, was bale to resolve your issue. Lastly, always remember the name Everest Drain & Plumbing, whenever you encounter plumbing or drain issues on your property, also Everest Drain & Plumbing is available throughout the GTA.

    Reply created 27 Jan 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Nov 2022

    Kitchen pipeline and drainage issue

    Faster response time, excellent customer service, and an extremely knowledgeable technician made the home repair an effortless. The team took the time to explain the problem as well as what needed to be done and provided an on-the-spot quote. Overall, it was a smooth and trouble-free experience. If you need a plumber, I absolutely suggest calling these fellas.

    Answer from pro:

    Thanks for highlighting & praising some of our plumbing firm's key qualities of being punctual, receptive, and our expertise. We are glad that you enjoyed the service, and the communication we provided during the work, at Everest Drain & Plumbing we find that interacting with our customers during work is the best way for clients to understand their own home's plumbing & drain infrastructure.

    Reply created 27 Jan 2023
  • Review from William Narges
    Rating: 5 out of 5
    Review left on 21 Oct 2022

    Plumbing

    Due to my employment, I recently relocated from Alberta to Toronto. I had a plumbing issue in my flat when I first moved here. My apartment's management team sent our apartment plumber to solve the issue because the water in my flat wasn't draining, but he was unable to pinpoint the exact issue, so I had to hire a professional plumber. As a newcomer to Toronto, I had no idea who to call. While looking for a plumber on Google, I came across Everest Drain and Plumbing. The plumber arrived at my place within an hour of my call to them. Adrian came to look at the issue and discovered that it was really with the apartment line, not on my end. He advised that I contact the apartment management team to address the issue and explained why he couldn't touch the apartment line because doing so is prohibited by law. Everest Drain & Plumbing has my top rating of 5 stars even though the issue was resolved by the management team because to the excellent telephone customer service and prompt service on a Sunday morning.

    Answer from pro:

    Thanks for your kind words William. We believe that our team of professional plumbers can deliver the most competitive service in the GTA for a fair value without compromising quality. In addition, thanks for noting our Everest Drain & Plumbing Technician's consultation that led you to contact the apartment management, and resolve the issue. In the future, never hesitate to call Everest Drain & Plumbing Toronto, and the GTA' best value plumber.

    Reply created 27 Jan 2023
  • Review from Davie Horran
    Rating: 5 out of 5
    Review left on 13 Oct 2022

    Clogged Main Drain Line Roots

    There was a blockage in our houses main drain, which lead to the basement sink backing up, as well as the laundry machine; it also caused a bad smell to permeate every faucet in the house. I called Everest Drain & Plumbing at 8:00 and had a plumber knocking at my door at 9:00. Very fast response time, and great service. Dealing with Everest Drain & Plumbing was very quick and easy. They arrived on time, were very friendly and knowledgeable. The major issue was caused by tree roots since the pipe under my house was clay pipe, which caused the line to become clogged. They gave me three options for trying to address the situation, and I didn't feel compelled to choose any of them; they discussed the benefits and disadvantages of each option so that I could make an informed decision. Due to the size of the project, which they were unable to complete in one night, they only temporarily cleared the line for our convenience, and I scheduled the work for the following day that same evening. The crew arrived the following day at the scheduled hour (and carried out wonderful work). After finishing the work and testing for more than an hour, they showed me how many roots there were and how fully they had removed the line. Even after doing the service, they called the following day to check on the line's condition. Outstanding work and amazing people. Best part: they provide 24-hour service Would book again for future plumbing issues.

    Answer from pro:

    Hey Davie, Thanks you for your detailed, and honest review of our plumbing firm, Everest Drain & Plumbing's, work in your home. We are punctual, and always deliver a high quality service to our clients, we know that plumbing & drain issues can become a nuisance, so we always test, demonstrate that the deficiency is resolved, and in some cases that require more attention we always call back, and check on the wellness of past issues that were resolved. Lastly, please call us back if you encounter any plumbing or drain issues in the future, also we are available throughout the GTA.

    Reply created 27 Jan 2023
  • Review from Customer of Everest Drain & Plumbing
    Rating: 5 out of 5
    Review left on 26 Aug 2022

    Storm water drain repear

    Very thorough and clean and personable. They explained all possible outcomes so we understood what was involved. Fair pricing and timely work.

    Answer from pro:

    Dear Client, we are delighted with your honest review of the service our Everest Technician provided to your property. We at Everest Drain & Plumbing love reading our clients feedback as it goes towards improvement of customer experience and our firm's focus on customer oriented value service. We hope to see you soon, and thank you for the review.

    Reply created 29 Aug 2022
  • Review from Customer of Everest Drain & Plumbing
    Rating: 5 out of 5
    Review left on 5 Aug 2022

    Drain cleaning

    Called here after another company didnt fix the drain for $500. Adrian came and cleaned the drain system! Very good work, did what was asked! Best guy!

    Answer from pro:

    Dear client, thanks for your open and candid review on the drain service that our Everest Technician Adrian provided to your property. Our firm, which operates throughout the GTA, has from the start operated for our loyal Everest customers through a mindset that provides our clients with a rich customer experience while offering a value oriented service. Lastly, we hope to see you soon in the future.

    Reply created 18 Aug 2022
  • Review from Nisham Bohora
    Rating: 5 out of 5
    Review left on 5 Aug 2022

    Drain Line Replacement for Kitchen

    Called them for kitchen drain line replacement cause it was falling apart and line were rotted Technician Indra was super professional did extremely well service. He explained me everything in detail how to take care of drain line and all. Best part of him was house keeping and Definitely call them back again.

    Answer from pro:

    Dear client, we are glad that you had a wonderful experience with our plumbing firm, Everest Drain & Plumbing, servicing throughout the GTA. Our Everest Technician Indra is one of the most experienced in our company and we are delighted that he solved the hassle in your kitchen that was a dilapidated & deficient drain line. Lastly, we always clean up after ourselves whenever or wherever Everest Technician's work as we treat our client's property as our own. We hope to see you soon in the future.

    Reply created 18 Aug 2022