Lemon Tree Landscapes

Rating: 4.6 out of 5

Lemon Tree Landscapes reviews (172)

  • Review from Bernard Tellas
    Rating: 5 out of 5
    Review left on 7 Jun 2022

    Superior Service

    Would recommend. A house nearby had work completed by LTL last fall. So we took their web/contact info with the intention of having our sod replaced this spring. The quote was sent online. We did our due diligence and poked around. We thought their price was competitive. Not the highest but not the lowest. Soon after Ian came out and took a measurement to confirm our dimensions. The office responded with a window of availability. The crew arrived this past week and did a fantastic job. My wife and I are very pleased. You guys need lawn signs. More neighbors are inquiring.

    Answer from pro:

    Thank you Bernard. We do need lawn signs. You are correct.

    Reply created 7 Jun 2022
  • Review from Customer of Lemon Tree Landscapes
    Rating: 0 out of 5
    Review left on 5 Jun 2022

    Promises and Disappointment

    This is a simple, honest review of a company that simply failed to show up with no communication or apology. It's a complaint that has already been posted by other disappointed customers that I probably should have taken more seriously. It's pretty straight forward. I got a quote from Lemon Tree on April 03rd to re-sod a small Toronto backyard. After signing back the quote, I didn't hear from anyone for weeks. I called many times leaving messages, and I ultimately spoke with both of the owners, on separate occasions and weeks apart. Both promised me that my job and I would not be forgotten. My job was scheduled for May 10th give or take a day or two based on weather etc. By May 15th, having a pretty good hunch that I'd be forgotten, I took it upon myself to aerate and reseed my law, Today it looks great but no thanks are due to Lemon Tree Landscapes! They still have not found the courtesy to call me. Needless to say, I'm writing this review because I am very disappointed that no one has called, my job was not done as agreed, and I have no idea if this company had any real intention of doing my job. I get it, Covid has been tough on small companies, but how hard is it to make a simple phone call to a waiting customer..? If your looking, you may want to find a different company; one that cares a bit more and keeps their promises. Simply put, I couldn't be more disappointed.

    Answer from pro:

    This is a seasonal business where the demand is at its peek. It is a little crazy right now. We do apologize on ownerships behalf. They’ve been working tirelessly along side the crew everyday in Durham region. I know it has been difficult during the high season to get to everyone in a timely fashion. How we operate is balancing the logistics with the ever increasing fuel and material costs. We service a grouping of homes within one area, at one time. That area has been Durham region, and we have yet to work into Toronto. We are glad it worked out with the seeding! Be happy.

    Reply created 7 Jun 2022
  • Review from Customer of Lemon Tree Landscapes
    Rating: 5 out of 5
    Review left on 3 Jun 2022

    Landscaping services in Whitby

    Great service. The staff was great. We had a large hedge that needed to be removed along with the stumps. We also had some grading issues. We liked the quote, it was fair and honest for the amount of time it would take to complete. The crew nailed it. Well done. Couldnt be happier. All the items on our work order were done exactly the way we wanted it to be. We would recommend this company. Thanks Lemon tree landscapes.

    Answer from pro:

    Much appreciated!

    Reply created 3 Jun 2022
  • Review from Catherine R
    Rating: 5 out of 5
    Review left on 25 May 2022

    Sod Installers

    We had Lemon tree come out and give us an estimate. We contacted them through a friend of ours. We accepted the quote site on seen. My husband and I were so pleased with their professionalism. The staff were so polite and they did a great job of cleaning up after themselves. 10/10 Great Job!!

    Answer from pro:

    Thank you Catherine!

    Reply created 3 Jun 2022
  • Review from Ben U
    Rating: 5 out of 5
    Review left on 28 Apr 2022

    Awesome Sod Installation

    We had Lemon tree come and correct our puppy damaged, pot hole, weed infested, dirt farm of a lawn (and that's putting it nicely). The estimate process was modern and fast versus other quotations. Our sod looks amazing. We plan on keeping it that way. Thank you very much!

    Answer from pro:

    Thank you Ben!

    Reply created 3 May 2022
  • Review from Francis Epstein
    Rating: 5 out of 5
    Review left on 11 Mar 2022

    Excellent Sod Installation Service

    Professional sod installation service. The team is well rounded, punctual and pleasant. They cleaned up after the installation was complete. I received an email for lawn care instructions to keep the new lawn in check. I’m very very pleased with the results.

    Answer from pro:

    Thank you Francis!!

    Reply created 11 Mar 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Nov 2021

    Resodding my lawn

    My husband and I we’re decided to reach out to LTL to fix our lawn thats was in a really bad condition. Very satisfied of the result after resodding. I know they are very busy but they will responds to any question right away. Definitely will recommend Lemon Tree Landscape to our friends and family. The team are very professional. Very efficient in their work. Thank you very much Sean, Ian and your team for a job well done.

    Answer from pro:

    Thank you Ana!!

    Reply created 29 Nov 2021
  • Review from Nancy Venditti
    Rating: 5 out of 5
    Review left on 4 Nov 2021

    Nice Job!

    We got other quotes, this one was significantly better! It was a fairly small job, but they quoted, detailed what they would do, they were on time, the guys were great! Friendly and respectful of our property. Would definitely hire them again!!

    Answer from pro:

    Thank you Nancy & John!

    Reply created 4 Nov 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Oct 2021

    Grading quote

    Had lemon tree come for a quote. Comparing with a number of companies, they had a significantly better quote. Ultimately didn't decide to use them because we had a change of plans but they would have been my choice otherwise. Will reach out again for future projects .

    Answer from pro:

    Thank you Andrew!!

    Reply created 30 Oct 2021
  • Review from Graham Bruce
    Rating: 5 out of 5
    Review left on 13 Oct 2021

    Grading & Sod installation

    We found Lemon tree through one of their trucks working around the corner from our home. We saw the great work they put in, we subsequently hired them. Lemon tree was on time, courteous and provided a quality service. I would definitely recommend. Great people!

    Answer from pro:

    Thank you Graham!!

    Reply created 14 Oct 2021