Haystack Home Inspections

Rating: 5 out of 5

Haystack Home Inspections reviews (499)

  • Review from A&J
    Rating: 5 out of 5
    Review left on 22 Nov 2018

    Detached Home Inspection

    Chris conducted a thorough inspection of the new home we wished to purchase. As he worked, he took the time to explain the issues he was finding and answered our questions. He noticed a number of things that we would have missed. Even though this was a new home, I’m glad we contracted with Haystack to inspect the house. Chris provided us with an immediate list of deficiencies and sent a full typed report with photos the next morning. The report was very helpful when we met with the developer the next day to review deficiencies.

    Answer from pro:

    Hi A&J, It great to meet the two of you and I am happy to hear your builder is working with you to fix the deficiencies identified during the inspection. Not all builders are created equal. In my experience with new builds the worse the build the more likely the builder is to defend their work then fix it. When builders are willing to work with you it usually says speaks to their concern for their clients and the quality of the work they produce. Good luck with your new North Vancouver home and feel free to get in touch with any of your questions. Sincerely, Chris Thompson

    Reply created 23 Nov 2018
  • Review from Customer of Haystack Home Inspections
    Rating: 5 out of 5
    Review left on 11 Nov 2018

    House Inspection

    Unlike some of the reviewers here who relied on their realtor's recommendation to hire a home inspection company, I decided this time to find one myself. I have contacted half a dozen inspectors including two I have used in the past. During our initial conversation Chris of Haystack Home Inspections stood out from the rest thanks to his friendly telephone manner, professional knowledge, and readiness to accomodate our time frame and certain specific requirements. On the day of inspection Chris gave me a brief yet comprehensive summary of his most important findings and later the same night sent me a clear detailed report with a lot of pictures taken in the process of inspection to illustrate the text. Unlike the other inspectors I hired in the past, Chris then followed up with me to see if there are any items in his report requiring further clarification or explanation. Haystack's price was not in the lower part of price range among other quotes I received (albeit frankly the prices did not vary too much) , I do not regret spending a little extra money considering a lot of extra value received. Recommend wholeheartedly.

    Answer from pro:

    Thanks for wholeheartedly endorsing Haystack Home Inspections. Purchasing any home is such a stressful situation we try hard to alleviate as much as the worry as possible. It starts with the initial contact and works its way through the entire process. I am glad you had a great experience and look forward to helping you should you have any questions about your North Vancouver town home in the future. Sincerely Chris Thompson

    Reply created 5 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Sep 2018

    Upfront and clear about everything on the home inspection

    I had an Inspection on an Island and we have some time limitations, he responded and worked within the time we agreed upon, He Didnt mind me shadowing him so I could get a better handle into the changes and the priority of the changes i should make into our new bought property. I do highly recommend him for any home inspection.

    Answer from pro:

    Hi Jose, Thanks for your thoughts. As you know I am not really a boat guy. That said it is a nice change of pace for a ride to an inspection whether it is in sunshine or blowing snow, preferably sunshine. The properties are always interesting as they are a little different from the day in and out of city living. Good luck with your venture and I was glad I could help. Sincerely, Chris Thompson

    Reply created 13 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Aug 2018

    Home Inspection

    Chris was recommended to us by our relator. He was able to complete the home inspection within a couple days after we contacted him. We feel like he did a very thorough job and we were very happy with his report, which included photos and detailed descriptions of each item included in his inspection. I especially liked how he included a rating system in his report to give you an idea of which items would require fixing immediately and which ones could be repaired eventually. He has also been very open to follow up questions if needed. Thanks for your help Chris!

    Answer from pro:

    Hi Meagan, Thanks for hiring Haystack Home Inspections and leaving such a nice review. I want to talk briefly about a subject you touched on in your first sentence, realtor recommended inspectors. This is a touchy subject for many people in the real estate and inspection community because of the possibility of conflict of interest. Will the inspector have your best interests at heart or the interests of the referring agent. Frankly it comes down to do you trust your real estate agent. If you don't trust your agents recommendations maybe you shouldn't be working with them to begin with. Experienced realtors have worked in conjunction with numerous inspectors and often make suggestions because of the good or bad experiences of their past clients. Be aware agents should always be passing along a number of inspectors, normally three or more. I would also suggest that you do a little research of your own on the inspectors they recommend and maybe a few more for good measure. Pick the inspector you feel comfortable with, in the end you will likely be living with your decision for quite some time. Thanks again for your thoughts and bringing an important subject to light. Sincerely, Chris Thompson

    Reply created 24 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Aug 2018

    Home inspection

    We were referred to Chris by our house agent. Chris was very knowledgeable and professional when inspection the house. There was more detail things that push us back an extra hour and he didn’t charge us extra. We got the detail report back by next day to our email and using that we got a discount on the house we wanted to purchase. We will be referring Chris to our family and friends if anyone need an inspector. Thank you Chris

    Answer from pro:

    Hi Kenny, I look forward to helping your family and friends. It's true sometimes an inspection may take a little longer than expected. This is just part of the job and you will never be expected to pay more for something I failed to plan for. Sincerely, Chris Thompson

    Reply created 15 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jul 2018

    It was great working with Chris

    Chris was incredibly knowledgeable and was able to translate that knowledge into concise explainations of his findings. Hey conveyed his observations clearly and made the significance of everything known. He was great to work with and I will definitely choose him in the future LF

    Answer from pro:

    Hi Lukas, So happy we could help with your Vancouver condo inspection. It is so important for clients like yourself to get a true understanding about the building they are potentially buying into. With some buildings still holding out on getting up to date depreciation and engineering reports it becomes that much more important. Thanks for sharing you experience with Haystack Home Inspections. Sincerely, Chris Thompson

    Reply created 16 Jul 2018
  • Review from Customer of Haystack Home Inspections
    Rating: 5 out of 5
    Review left on 13 Jul 2018

    Home inspection

    From Anne B - Chris went above and beyond what was necessary for a home inspection. He even helped me measure the rooms after his inspection was over. His verbal summary was encouraging and his written report comprehensive and easy to understand. I would certainly recommend him to family and friends.

    Answer from pro:

    Hi Anne, Helping you measure up your Vancouver condo is definitely beyond the call of duty. Fortunately the afternoon allowed that extra time. It is certainly nice to read that you found both the verbal summary and written report to your liking. Sincerely, Chris Thompson

    Reply created 17 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jul 2018

    house inspection

    Very professional, well knowledge inspector. we went through the problem on the same day. We had a very informative in regards of all the existing problems and future problems. The next day, we received an 80 pages well design detail inspection report. happy customer, full star! definitely recommend

    Answer from pro:

    Hi Ian, Glad you are happy with your Maple Ridge home inspection. Our report definitely sets Haystack Home Inspections apart from most other firms. Sincerely, Chris Thompson

    Reply created 13 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jul 2018

    Home inspection

    Chris was great. He did a very thorough inspection and gave great, easy to understand description of the work that was needed. I highly recommend Him. I would definitely use him again in the future.

    Answer from pro:

    Hi, Thanks for your review. Great is a huge compliment. Sincerely, Chris Thompson

    Reply created 13 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jul 2018

    Coquitlam

    The inspection was very thorough and professional. Chris was available on short notice and was able to accommodate our schedule. He answered all of our questions on the spot and followed up after sending the report to see if we needed any further clarification. Overall, it was a very reassuring and positive experience. Happy to recommend his services to others who're looking for a reliable inspection company.

    Answer from pro:

    Thanks Maya, Glad you received the reassurance you needed from your Coquitlam home inspection. Recommending us to others is much appreciated. Sincerely, Chris Thompson

    Reply created 10 Jul 2018