Our second floor is always hot in summer, even when we run the central air conditioning 24/7. I work upstairs with a bunch of computer equipment and it becomes quickly unbearable.
We decided to add a ductless air conditioner to our second floor. I did a lot of research on the best system. While they're more expensive, the Mistubishi split systems consistently come up on top. I got several quotes and then decided to list the job on Homestars.
Len from Tempasure reached out by phone quickly. He was good to speak with and knowledgeable. After an inspection of our house, he made a couple of recommendations and quoted prices that were on par with other reputable HVAC firms. The deciding factors were his knowledge and ease with the process, their two-year labour warranty, quick scheduling and their extensive and positive review history here on Homestars.
Within a couple of weeks, we had our system installed. The installers were friendly and courteous. The installation went smoothly.
We did end up having an issue with the aesthetics of the electrical conduit run. When I brought it up with Len, he sent one of his team down the next day to address the issue. In my experience, it's easy to work with someone when everything goes perfectly. The mark of a great company is how they deal with things when there is an issue. Len and his team responded quickly to our concerns and made everything right.
Based on the whole process of installing this ductless system, from quoting to finishing, I am happy to recommend Len and Tempasure.
