TOTAL SECURITY & SURVEILLANCE CO(1994)

Rating: 4.9 out of 5

TOTAL SECURITY & SURVEILLANCE CO(1994) reviews (360)

  • Review from Richard D
    Rating: 5 out of 5
    Review left on 14 Sep 2021

    Efficient Installation - Quick Turnaround

    Ray was diligent with the alarm and video installation process. He modernized my alarm system that was inherited from the home's previous owner. I can now access my alarm system and video feeds from anywhere in the world. No need to be paying $50-$60 a month for alarm monitoring. Thanks Ray.

    Answer from pro:

    Hi Rick thank you so much for choosing TOTAL SECURITY SURVEILLANCE CO1994 as your primary service provider Really appreciate your Generous testimony as well Looking forward to providing you with unparalleled service for many years ahead Please contact me anytime you need assistance Thank you RAY TOTAL SECURITY SURVEILLANCE CO1994

    Reply created 15 Sep 2021
  • Review from Linh Tran
    Rating: 5 out of 5
    Review left on 12 Sep 2021

    Security Camera

    Great and fast service. It was a pleasure to work with Ray. Would definitely recommend to my friends and family and my future work. Thank you for your business Ray

    Answer from pro:

    Hello Linh Really appreciate you choosing TOTAL SECURITY SURVEILLANCE CO1994 for your home. Thank you so much for your generous testimony. It was a pleasure completing your project. RAY TOTAL SECURITY SURVEILLANCE CO1994

    Reply created 15 Sep 2021
  • Review from Jackie Goscimski
    Rating: 5 out of 5
    Review left on 1 Sep 2021

    Security system

    Ray did an excellent job- he's very dedicated to his work and really explained all the products to me. He came around several times and even came back to trouble shoot when I was having difficulties. He's a very reliable man, always just a phone call away and am very happy with his service. Doesn't try to oversell, like some other companies.

    Answer from pro:

    Hi Jackie really truly appreciate you choosing TOTAL SECURITY SURVEILLANCE CO1994 I am really happy that you are happy with the end result please contact me anytime you need assistance And thank you for your wonderful testimony means a lot Ray TOTAL SECURITY CO

    Reply created 1 Sep 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Aug 2021

    Home Security

    Installed home security and video surveillance. Excellent customer service. Ray was very willing to listen to our needs and questions and to create a plan that suited our needs. He is very efficient, knowledgeable, compassionate and kind. Definitely feeling safe and secure.

    Answer from pro:

    Hello Shannon Thank you so much for your wonderful testimony and for choosing TOTAL SECURITY SURVEILLANCE CO1994 as your service provider Really appreciate your hospitality and your business RAY TOTAL SECURITY SURVEILLANCE CO1994

    Reply created 18 Aug 2021
  • Review from HomeStars User
    Rating: 5 out of 5
    Review left on 9 Aug 2021

    Home Security

    I've been with Total Security for 10 years, and Ray has provided the best customer service possible. Ray's an amazing guy who cares about his customers, knows his business, always calls back and provides A1 service! I highly recommend Total Security for home security/monitoring and camera installations!

    Answer from pro:

    Hello thank you so much for your continued support all these years, and this wonderful testimony Looking forward to providing you EXCELLENT SERVICE for many years ahead RAY TOTAL SECURITY SURVEILLANCE CO1994

    Reply created 10 Aug 2021
  • Review from Harminder Singh
    Rating: 5 out of 5
    Review left on 28 Jul 2021

    Security Cameras

    I recently got Security Cameras installed at my warehouse.This was Ray's third project was me. He installed Alarm system at my home four years ago which has been working perfectly fine since then. Ray is very knowledgeable and provides very good customer service.

    Answer from pro:

    Hello Harminder Just want to thank you for your continued support and your business Really appreciate your kind words Please call me anytime you need assistance Ray TOTAL SECURITY SURVEILLANCE CO1994

    Reply created 29 Jul 2021
  • Review from Kathy Lowry
    Rating: 5 out of 5
    Review left on 20 Jul 2021

    Excellent Service and Quick Response

    We needed to repair our existing alarm system. Ray responded right away. I put it off for several weeks and Ray kept following up. When I decided to move forward he came to our house the same day and after providing us with all the information he came back 2 days later to complete the work. Highly recommend Ray.

    Answer from pro:

    Hello Kathy Thank you so much for choosing TOTAL SECURITY SURVEILLANCE CO1994 as your service provider I look forward to providing many years of service to you please call me anytimenyou need assistance Also really appreciate your generous testimony RAY TOTAL SECURITY SURVEILLANCE CO1994

    Reply created 21 Jul 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jul 2021

    Video Cameras

    Installed home security/video cameras. Excellent service. Very happy with how he explained what he was doing and how he was setting everything and was able to answer all the questions I had.

    Answer from pro:

    hello Vic Thank you so much for your business and choosing TOTAL SECURITY SURVEILLANCE CO1994 Really appreciate your hospitality and support Please call me anytime you need assistance I'm only a text message away Also really appreciate your fantastic review RAY TOTAL SECURITY SURVEILLANCE CO1994

    Reply created 20 Jul 2021
  • Review from marc in brampton
    Rating: 5 out of 5
    Review left on 16 Jul 2021

    Total Home Security System & Video Surveillance Set up

    Ray was great to deal with from day 1. Knowledgeable, flexible and creative in his solutions. He set us up to arm & disarm our system remotely via phone and monitor our camera video also from an App on our phones. The hook up of the system was neat and professional with no exposed wires - he also did a great job of hiding the wires in our unfinished basement. Everything has been working for a week flawlessly and I would not hesitating recommending Ray for any security job.

    Answer from pro:

    Hello Marc Thank you so much for choosing TOTAL SECURITY SURVEILLANCE CO1994 as your security services provider from amongst all the others you talked to. I really appreciate your kind words and your business Please contact me anytime you need assistance RAY TOTAL SECURITY SURVEILLANCE CO1994

    Reply created 19 Jul 2021
  • Review from Customer of TOTAL SECURITY & SURVEILLANCE CO(1994)
    Rating: 0 out of 5
    Review left on 3 Jul 2021

    Security cameras

    Ray is professional when it comes to offering/pitching his camera services. Ray becomes irrational, unfair and greedy when it comes to upholding his contracts and words. In my agreement it clearly indicates on the invoice 2 free on site visits per year for free for 3 years from installation, plus a $50 modem connection fee. He does not follow his contracts and charges over $100 for site visits and $100 for the modem reprogramming. Very disappointing from ray.

    Answer from pro:

    hi Bobby Really appreciate your support Thank you for choosing TOTAL SECURITY SURVEILLANCE CO1994 as your primary service provider Also humbled by your generous testimony please call me anytime you need assistance RAY TOTAL SECURITY SURVEILLANCE CO1994

    Reply created 6 Jul 2021
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