TOTAL SECURITY & SURVEILLANCE CO(1994)

Rating: 4.9 out of 5

TOTAL SECURITY & SURVEILLANCE CO(1994) reviews (360)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Feb 2021

    Security installment

    Hi had my security installed. Was greatly appreciated. Great service and great job done. Will definitely ask back if I need anything else done.

    Answer from pro:

    Thank you so much for your wonderful review and your business it was a pleasure completing your project. please contact me if you have any questions RAY TOTAL SECURITY CO 1994

    Reply created 26 Feb 2021
  • Review from Customer of TOTAL SECURITY & SURVEILLANCE CO(1994)
    Rating: 5 out of 5
    Review left on 9 Feb 2021

    Home Theater setup

    I contacted them for home theater setup in my basement. The work involved ceiling mounting the projector and wall mounting the speakers, etc. Very happy with the quality of work. Work was done very professionally with attention to details and in a timely manner. They went above and beyond to ensure that the setup looks clean and sophisticated. Ray and his companion are good to work with and they know their job very well.

    Answer from pro:

    Hello Thank you very much for your generous words Also want to thank you for choosing us using HOMESTARS.COM We appreciate your business RAY OWNER TOTAL SECURITY & HOME THEATRE SYSTEMS

    Reply created 9 Feb 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Dec 2020

    3 security cameras and video doorbell installed. Prompt, Honest and Responsive.

    Ray came within a day to provide options and quotes. He's very informative and patient. He booked us the first available (warm enough) day and kept us up to date with orders and expectations. Ray worked 2 days straight to get everything done and took his time to explain and set up all our devices. Great job. Thanks Ray

    Answer from pro:

    Hello Kay Thank you very much for your kind words it was a pleasure completing your project Wish all of you a fantastic 2021 please contact me if you need assistance RAY TOTAL SECURITY CO

    Reply created 6 Jan 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Dec 2020

    Home and Business

    Excellent customer service by Ray Attention to detail Quick to respond Reasonable costs Excellent products He has serviced and installed a business and a residence without any hitches I would not hesitate to recommend Ray if you are looking for this service

    Answer from pro:

    Hi Eve Thank you so much for your review also thank you for your continued support please do call me if you need any assistance RAY TOTAL SECURITY CO

    Reply created 6 Jan 2021
  • Review from Frank Perriccioli
    Rating: 5 out of 5
    Review left on 28 Nov 2020

    Security system installation and set up

    Ray responded quickly to our request for a quote, he was very knowledgeable of the various security options to address our needs. Installation went very smoothly, Ray was very considered to of our needs and his work ensured the installation was right the first time. We are very pleased with our decision to hire Total Security Co 1994 and strongly recommend this company.

    Answer from pro:

    Hello Frank thank you so much fir choosing TOTAL SECURITY CO Also thank you both fir yiur warm hospitality and support Please call me anytime you need assistance RAY TOTAL SECURITY CO

    Reply created 30 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Nov 2020

    Alarm and Security Cameras

    I contacted Total Security to replace my existing alarm installation as I was unhappy with my previous provider. I also had a new camera system with DvR installed. I am extremely pleased with the value for my money, and the professionalism shown by Ray. He took the time to ensure that my wife and I were aware of what he was doing and that we understood how everything worked. The work was very well done and he ensured that no cables were in view and that any clean up was done. Thank you Ray for a job very well done.

    Answer from pro:

    Hi Wayne thank you very much for your business and a wonderful review I look forward to providing you unparalleled service for many years ahead RAY TOTAL SECURITY CO

    Reply created 30 Nov 2020
  • Review from Customer of TOTAL SECURITY & SURVEILLANCE CO(1994)
    Rating: 0 out of 5
    Review left on 19 Nov 2020

    Alarm system

    The owner of this firm advised the monitoring company he used “lost his money”. However I was advised by the monitoring firm that Total Security had neglected to pay their bill for quite sometime and my monitoring service was going to be discontinued. That explained why Total Security wanted me to pay my annual bill 4 mos. early. That said, we discovered that this firm had locked our system. When we asked for the code fro Total Security they would not provide it. Hence rendering our system useless in its current state. I would not recommend this firm at all. Buyer beware.

    Answer from pro:

    thank you for your review as explained the 3rd party provider has not provided you the full details of the record the service was in full active service and was never discontinued AND IS STILL IN SERVICE till your renewal date of 30th November 2020 we received your cancel notice 4th November for your account to be cancelled 30th November I had informed the 3rd party provider on how to program the system however they preferred to charge you for a new panel there is complete disinformation provided to you and it appears apparent that their only purpose was to take over your account I regret the inconvenience you may have faced TOTAL SECURITY CO

    Reply created 22 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Nov 2020

    Take over project for alarm system monitoring

    Ray did a good job in taking over the security system monitoring of my place (no video) . He came recommended by a friend and he lived up to the expectations. Though he ended up spending more time on the job than he had anticipated, he ensured that the job got done . Would be happy to recommend him for any one looking !

    Answer from pro:

    Hello thank you so much for your review TOTAL SECURITY CO

    Reply created 17 Nov 2020
  • Review from Shane N
    Rating: 5 out of 5
    Review left on 13 Nov 2020

    Excellent camera system and service

    Did an excellent job setting up the cameras and explaining the whole system to us. Very responsive and accommodating to our schedule. Great service and would definitely recommend for anyone looking for a camera or security system.

    Answer from pro:

    THANK YOU VERY MUCH FOR YOUR REVIEW TOTAL SECURITY CO

    Reply created 17 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Oct 2020

    Security Cameras

    Ray installed 2 cameras for us. Even with a busy thanksgiving weekend, Ray was able to accommodate us into his schedule. After installation, he was thorough on showing us how to use it as well as helped my wife and I with the app. He is very knowledgeable and would definitely refer him to family and friends.

    Answer from pro:

    Hi Thank you so much for your generous review it was a pleasure installing your project Please contact me if you need any assistance RAY TOTAL SECURITY CO

    Reply created 29 Oct 2020