GreenFox Windows & Doors

Rating: 4.8 out of 5

GreenFox Windows & Doors reviews (776)

  • Review from Customer of GreenFox Windows & Doors
    Rating: 5 out of 5
    Review left on 14 Aug 2024

    Door and Window replacement

    Work crew were very knowledgeable and efficient. Very respectful of the home owners and the property. Exceeded our expectations.

    Answer from pro:

    Thank you for your feedback! We’re delighted to hear that our work crew impressed you with their knowledge and efficiency. Respecting your home and property is a top priority for us, so it’s great to know that these efforts exceeded your expectations. Welcome to our GreenFox family :)

    Reply created 15 Aug 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Aug 2024

    New windows and doors

    Got pretty much the best competitive price after having eight companies give estimates. Nait who we worked with was fantastic to deal with. Im so impressed with Greenfox at every stage of the project so you knew upfront if there was a delay in materials getting to the ship delaying install. Most importantly it really doesnt matter how good the produis unless you have great technicians to install them and we had a team of great installers. Showed up on time and did an excelllent Job. Im so grateful to all the team at Greennfox and without doubt one of the best experiences with upgrades on our house in Edmonton so far. I wish them all the very beat in the future.

    Answer from pro:

    Hello Tony, Thank you for sharing your wonderful experience with GreenFox! We’re thrilled to hear that you found our pricing competitive and that working with Nait was fantastic. Your kind words about our communication and transparency, especially regarding any potential delays, are greatly appreciated. Thank you for your support and well wishes. We’re grateful for the opportunity to work on your project and welcome you to our GreenFox family :)

    Reply created 12 Aug 2024
  • Review from Customer of GreenFox Windows & Doors
    Rating: 5 out of 5
    Review left on 8 Aug 2024

    Window replacement

    Friendly forthright service. Installers were meticulous with installation. They were also respectful of the house and flowerbeds, ensuring minimal mess/disruption. Windows are very nice.

    Answer from pro:

    Thank you for your kind review! We're pleased to hear that you experienced friendly and forthright service with GreenFox. Our installers take great care in their work, and it’s wonderful to know that their meticulous approach and respect for your home and flowerbeds made a positive impact. Welcome to our GreenFox family :)

    Reply created 9 Aug 2024
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 6 Aug 2024

    Patio sliding door

    I had patio doors put into my living room. Green Foxes process if anything is thorough, Right from the sales person to the final inspection. I will be definitely getting Green Fox to do all my window replacements in the future.

    Answer from pro:

    Hello and Thank you for sharing your experience with us! We’re delighted to hear that you found GreenFox's process thorough from start to finish. We look forward to assisting you with all your future window replacements. Your trust and confidence in GreenFox mean a lot to us.

    Reply created 7 Aug 2024
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 2 Aug 2024

    lengthy and sloppy window installation

    Greenfox took forever, were poor communicators and did a sloppy installation. Our window trim and installation was a mess and took forever again to get someone back to fix it. Use someone else.

    Answer from pro:

    Hello Dwittman, we are sorry to hear about your experience with our service. We understand how frustrating delays and communication issues can be, so your feedback is valuable to us as we always aim to provide top-notch service and installations, and it’s clear we fell short in this instance. We’re glad to hear that the issue is resolved, but we regret it took longer than expected. Please feel free to reach out if there's anything else we can do to address your concerns or improve our services.

    Reply created 7 Aug 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Aug 2024

    Bathroom window replacements

    The service was fantastic showed up on time cleaned up afterwards and were friendly and did a superb job overall. Will positively call them for any other windows we need.

    Answer from pro:

    Hello LLG! Appreciate the kind words and those ten stars ... And we do appreciate the shout out to our service / install teams -- they're the best, thank you for praising their incredible work! (oh yeah, we're on standby for any future project you might have in mind! ;-))

    Reply created 2 Aug 2024
  • Review from Customer of GreenFox Windows & Doors
    Rating: 5 out of 5
    Review left on 31 Jul 2024

    Product & service

    Great service from GreenFox all around! Good timing, communication and love the results. Friendly fast polite installers as well. Thank you

    Answer from pro:

    Hello and thank you for your kind words! We're thrilled to hear that you had a great experience with GreenFox. We take pride in providing timely service, clear communication, and delivering results that our customers love. Welcome to our GreenFox family :)

    Reply created 31 Jul 2024
  • Review from Customer of GreenFox Windows & Doors
    Rating: 5 out of 5
    Review left on 30 Jul 2024

    Window replacement

    I would recommend to all my family and friends without hesitation. Amazing people to work with, professional, quality workmanship, qualified, and friendly people. If you want window replacements call green fox, youll be happy you did.

    Answer from pro:

    Hello and Thank you for your glowing recommendation! We’re delighted to hear that you had such a positive experience with GreenFox. It means a lot to us that you found our team professional, skilled, and friendly. Welcome to our GreenFox family :)

    Reply created 31 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jul 2024

    Windows replacement

    The whole process was excellent. First we had a very knowledgeable sales person, Adam. Adam explained very clearly what windows we were getting so that no doubts remain. Constantin did the measurements and was very professional. During the manufacturing of the windows we were kept in touch and as promised the windows were delivered on time. Next we have the installation team led by Sergei and they did the job very efficiently and professionally. I never had any problems or worries with them installing the windows. They were at my house for four days and each day they cleaned up very well. Altogether it was an excellent experience and I would highly recommend Greenfox Windows and Doors.

    Answer from pro:

    Hello Kereelian, Thank you for your fantastic feedback! We're thrilled to hear that your entire experience with GreenFox was excellent. Thank you for highly recommending GreenFox Windows and Doors. Your satisfaction and positive experience mean a lot to us. Welcome to our GreenFox family :)

    Reply created 30 Jul 2024
  • Review from Customer of GreenFox Windows & Doors
    Rating: 5 out of 5
    Review left on 22 Jul 2024

    Window & door replacement

    I had eight original windows and a door from 1989. I got multiple quotes from various companies, and GreenFox was the most competitive. They were also excellent to deal with during the whole process from quotation through installation. I never felt pressured, I find that they were very transparent and explained all the products and the process well. The installation team was professional, very efficient, and excellent workmanship. Im very happy with the finished products. I was very impressed with the post installation inspection. A representative came to inspect the installed products to make sure the job was done properly. They found a defect I hadnt noticed, and quickly setup a session for it to be fixed - this shows integrity and a high standard of workmanship. I would definitely recommend this company to others, and will use them again in the future if needed.

    Answer from pro:

    Hello and thank you for your wonderful review! We are delighted to hear about your positive experience with GreenFox, from receiving a competitive quote to the completion of your window and door installation. It's great to know that our transparent communication and detailed explanations made you feel comfortable and well-informed throughout the process. Thanks again for choosing us and welcome to our GreenFox family :)

    Reply created 23 Jul 2024