Cantiro

Rating: 4.2 out of 5

Cantiro reviews (82)

  • Review from amedeiros
    Rating: 5 out of 5
    Review left on 2 Aug 2017

    New duplex

    Great workmanship, quality and service. Any questions were thoroughly answered in a timely manner and everyone I dealt with through Dolce Vita were always friendly and professional.

    Answer from pro:

    That is wonderful to hear, thank you! We’re glad you had such a great experience throughout the process. Congratulations on your new home in Charlesworth!

    Reply created 3 Aug 2017
  • Review from Neil from Spruce Grove
    Rating: 5 out of 5
    Review left on 29 Jul 2017

    New Home Build

    Dolce Vita homes build our dream house and we couldn't be more pleased with how it turned out. Our sales associate Caroline was amazing, she was patient with our many questions and was always prompt to respond to emails and voice messages. During the build, the various stages of progress were constantly relayed to us via pictures and emails, something that is very important with a purchase of this magnitude. As this wasn't our first home build we knew that there might be minor issues post move in period. We were surprised however, how few there were. The site supervisor even picked things up that we never would have noticed. After a year post build, we had virtually no warranty work as the final product was so well constructed. WE would totally recommend this builder to anyone looking for quality work and good service.

    Answer from pro:

    Congratulations on your new home in Greenbury Neil! We are hounoured to receive your recommendation and we think Caroline and Braeden are pretty amazing as well. They along with the rest of the team loved working with you. You and your family are a wonderful addition to our Greenbury community! We hope you enjoy your home for many years to come!

    Reply created 3 Aug 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jul 2017

    Building a house

    My Wife and I are very satisfied with our purchase. The workmanship is like no other and the process of building the house went very smooth. They answered all of our questions and were very open to our opinions and suggestions. We would definitely recommend Dolce Vita to anyone looking to purchase or build a house and we will be buliding again with them forsure.

    Answer from pro:

    Thank you for recommending us Cameron and for choosing us as your builder in The Hills at Charlesworth. We’re glad to hear that you enjoyed working with our team and that the quality of your home stands out! We would love to build you and your wife another home when you decide it’s time!

    Reply created 28 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jul 2017

    Duplex House

    The whole process of buying a house was fast and easy. The sales ladies are very friendly and know a lot about their products and services. You pay a good price for high quality. I am very happy with my purchase and would recommend dolce vita to my friends.

    Answer from pro:

    Thank you Yvonne! The team in Charlesworth loved getting to know you, and we take pride in ensuring the quality of your home stands out. We're glad to hear you are enjoying it. Congratulations on your new home from everyone at Dolce Vita!

    Reply created 25 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jul 2017

    New home build

    Dolce Vita not only did a great job on our new home; they handled any problems along the way quickly and accurately. At one point, we managed to customize the design of the house to satisfy the city - and it was done within one evening! The quality of the work is top-notch!! We can see the difference in both the workmanship and materials when we compare to our friend's new builds, and we spent less than they did. I would 100 percent recommend Dolce Vita. We have a home we trust to last for generations; we were involved in the process and informed every step of the way; and we have had all the support we have have asked for since we moved in. A plus! Thank you, Dolce Vita - you made our dream (home) come true!!!!!

    Answer from pro:

    Thank you Amanda for such a wonderful recommendation. We loved working with you to build your dream home in Rosenthal! You know how to reach us if you ever need anything else and we absolutely hope that you enjoy your home for many years to come.

    Reply created 27 Jul 2017
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 6 Jul 2017

    Basement Floor Crack

    We own a Dolce Vita home built 3 years ago. We uncovered a severe/moderate floor crack (10 feet in length and 5mm in width)in the basement in 2016. Contacted DV, and got a response from area manager basically saying it was passed the 1-year warranty and we should fix it ourselves. We had a technician coming to take a look and we were surprised with his comments. He said there are clear marks showing the crack started right after the house was built and the contractor tried to cover the crack by painting over the crack; and the crack has to be checked further since it connects two walls, there might be foundational cracks on the walls. We can clear see there is this paint mark over crack which the contractor tried to cover, we have never had anyone to fix the floor, thus apparently it was there before our possession. Contacted the builder again today and was told again they do not cover as it has passed the one-year warranty. Our concerns are 1.) even if the paint over the crack wasnt intended to "cover up" the crack, it deterred us from recovering the crack in the 1st year for a warranted repair 2.) it is a crack of more than 5mm in width and potentially is of structural in nature (connects two structural walls). Very disappointed with DV.

    Answer from pro:

    Hi Wallace, Thank you for taking the time to express your concerns. Concrete cracks, although are not ideal, are completely normal in homes from the shrinkage and settlement process. We want to ensure that we would never cover up any defects. We paint all of our basement floors to help reduce the dust and keep your socks clean when you walk around until you decide to finish the basement. When we painted your basement floor in 2014, the crack (if any at the time) would have been too small for us to detect. We take great care in the quality assurance in all of our homes. All of our homes have coverage under the Alberta New Home Warranty and we encourage you to reach out to them at contactcentre@anhwp.com. They can help you assess if the crack is indeed a structural issue. If they advise us that it is, we will definitely be back to help repair the issue.

    Reply created 7 Jul 2017
  • Review from Ricky Tse
    Rating: 4 out of 5
    Review left on 18 May 2017

    Duplex Home

    Dolce Vita Homes provided good workmanship and good materials. We are satisfy with overall services.

    Answer from pro:

    Thank you for the review Ricky! If there was something we could have improved on, please drop us a line at support@dolcevitahomes.ca and we’ll review with Management. We always strive for a 10/10 experience for our customers!

    Reply created 18 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 May 2017

    building half duplex

    I liked the tile finishing all over the home include all wall tiles. I also appreciate the service I have received from them.

    Answer from pro:

    Thank you for the 10/10 review. We’re glad to hear you had such a great time with our team for your customer experience. You must get tons of compliments from all your guests on the gorgeous glass wall tiles in the kitchen and the cool mosaic tiles in your bathrooms! We hope you enjoy your home for many years to come.

    Reply created 3 May 2017
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 16 Mar 2017

    New home build

    I am very pleased with the layout of our home, it was exactly what we wanted. The quality on the other hand is very poor. Its a shame what you find when you really take a good look around your new home. Things i didnt notice while doing the walk through, but i didnt expect such entry level quality. Maybe its my own fault for thinking i could get a quality product for $480 k. I know i was promised one.

    Answer from pro:

    Hi Rob, thank you for taking the time to provide feedback. We would really like to discuss further with you to talk about your experience and see how we can help. We’re always looking for ways to improve the homeowner experience and your insights are very important to us. Someone from our management team will be reaching out to you shortly.

    Reply created 20 Mar 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Feb 2017

    New home build

    The entire team at Dolce Vita was perfect. From concept to completion we felt like we were being taken care of and our best interests were always first.

    Answer from pro:

    Congratulations on your new home! Our entire team enjoyed working with you too. Thank you for the 10/10 review!

    Reply created 1 Mar 2017
Get in touch