Canada Waterproofers

Rating: 5 out of 5

Canada Waterproofers reviews (494)

  • Review from Customer of Canada Waterproofers
    Rating: 5 out of 5
    Review left on 23 Feb 2024

    Basement Waterproofing, Sump pump and backwater valve installation

    Slava and the team at Canada Waterproofers were very friendly and knowledgeable. Slava walked us through the process and was happy to answer any questions we had along the way. Would highly recommend.

    Answer from pro:

    We appreciate your kind words! It's wonderful to hear that Slava and our team's friendliness and knowledge left a positive impression. We're pleased to have guided you through the process, and your recommendation means a lot to us. Thank you! Canada Waterproofers

    Reply created 26 Feb 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Feb 2024

    Leak investigation and tap install

    We had purchased a new pull-out kitchen tap to replace our old pull-out tap (the hose had sprung leaks in several places) and called Canada Waterproofers to have someone come out and remove our old tap and install the new one. The technician, Valentyn, was in and out in about 45min, and this included removing the old tap, drilling a new hole in the countertop to accommodate a soap dispenser, installing the new tap (and soap dispenser), and clean-up. Super happy with the speed, professionalism, and overall quality of service. Will definitely be using Canada Waterproofers for any future plumbing.

    Answer from pro:

    Thank you for sharing your positive experience! We're delighted to hear that Valentyn provided efficient and professional service, meeting your expectations. We appreciate your trust and look forward to assisting you with any future plumbing needs.

    Reply created 20 Feb 2024
  • Review from Customer of Canada Waterproofers
    Rating: 5 out of 5
    Review left on 15 Feb 2024

    Interior Waterproofing

    The basement requires proper internal waterproofing for peace of mind. Andrew came by and provided a detailed review and competitive quote. He organized the team to start right away and provided daily update on status of the work. The team did an amazing job and did not cut any corners on the work. Everything was finish in a timely manner. The team also cleaned up the work site nicely once they are done with their work. Will definitely hire the team again for future work.

    Answer from pro:

    Thank you for your positive review! We're glad Andrew and our team met your expectations with detailed service, timely updates, and a clean finish. We appreciate your trust and look forward to serving you again in the future. Best regards, Canada Waterproofers

    Reply created 16 Feb 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Feb 2024

    Leaking foundation

    After having water in the basement I called around to a few places. I had a couple of no-shows and a couple estimates, then Andrew showed up. Not only was he very polite but he genuinely cared. He walked me through the entire process. The estimate was considerably lower, because he didnt try to upsell me for more than I needed. They came in, very polite workers and got the job done, you wouldnt even know anybody was working there. Ill recommend them every time

    Answer from pro:

    Thank you for sharing your experience! We're thrilled to hear that Andrew and the team provided excellent service, from clear communication to efficient work. We appreciate your recommendation and are here for any future needs you may have.

    Reply created 15 Feb 2024
  • Review from Customer of Canada Waterproofers
    Rating: 5 out of 5
    Review left on 10 Feb 2024

    Sump Pump

    It was time to replace our sump pump and I called a couple of places - reliable plumber that I used for other plumbing in the past (quoted $3K) and another service provider. Eventually, I came across Canadian Waterproofers - was very happy that I did. I worked with Andrii (Andrew) and was so impressed with him, his knowledge and the genuine care in the service he provided. He made it simple, fast and easy to provide a quote, arrange for installation and the actual installtion. I really couldn't be happier with the whole service provided, the quality of the sump pump and backup pump/battery provided. It appears, to me at least, that this is a company that cares about the service, equipment and customer experience.

    Answer from pro:

    Thank you for sharing your positive experience with Canadian Waterproofers and Andrii (Andrew). We're delighted to hear about the simplicity, speed, and care in the service provided. It's great to know you're satisfied with the quality of the sump pump and backup pump/battery. We appreciate your kind words and value your feedback. If you have any future plumbing needs, we're here for you.

    Reply created 14 Feb 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jan 2024

    Fast, helpful service

    Called Canada Waterproofers for a stubbornly clogged toilet I had been trying to clear for days. Peter called me back, told me he could be by my place within about an hour. He explained what he would try, along with the cost for the visit, then let me know what might need to be done if it required more extreme measures. He showed up as promised and using the proper equipment he was able to correct our problem and get the toilet going again. He also let us know what we were doing wrong in trying to clear it ourselves, and also shared a number of tips for next time. It's always nice when you feel someone really wants to help you. Will definitely keep his number for future needs! Thank you you for the fast service!

    Answer from pro:

    Thank you for sharing your positive experience with Canada Waterproofers! It's great to hear that Peter provided efficient and helpful service. If you have any further needs, feel free to reach out. We appreciate your feedback! Thank you Team Canada Waterproofers

    Reply created 21 Jan 2024
  • Review from Customer of Canada Waterproofers
    Rating: 5 out of 5
    Review left on 11 Jan 2024

    Plumbing

    Valentyn was great - thorough, knowledgeable and kind, he walked me through problem to solution. I will be using him for any future plumbing jobs should they arise.

    Answer from pro:

    We're delighted to hear that Valentyn provided you with excellent service! It's wonderful to know that he was thorough, knowledgeable, and kind throughout the process. We look forward to assisting you with any future plumbing needs. Thank you for choosing us! Team Canada Waterproofers

    Reply created 21 Jan 2024
  • Review from Customer of Canada Waterproofers
    Rating: 5 out of 5
    Review left on 8 Jan 2024

    SEWER BACKUP

    A building trap prevented clearing of a clog. Toilet also leaked from base. After interviewing 4 plumbers, Mr. McDowell was the clear winner. His readiness to tackle the job and over 30 years of experience, won my trust. He was the only one who cared to bring a Locator to find the main sewer line. Not only was his estimate accurate, his price was the best as he did not "pad" the cost with unnecessary jobs. His diggers were very efficient, organized and tidy. They also installed a clean out and a backwater valve. They took only half a day. The toilet had leaked because it was not properly installed. There were too many layers of flooring. Mr. McDowell came up with an effective fix, and also replaced the ancient supply line to the tank. He only charged for parts and not for labour. I am so happy with Canada Waterproofers that I recommend them in a heartbeat. Price includes rebate from the City of Toronto.

    Answer from pro:

    Thank you for your glowing review! We're thrilled to hear that Mr. McDowell and our team provided efficient and trustworthy service. We're delighted that you're satisfied with our work and recommendations. Your recommendation means a lot to us! Best regards, Canada Waterproofers

    Reply created 9 Jan 2024
  • Review from HomeStars user from Mississauga
    Rating: 5 out of 5
    Review left on 29 Dec 2023
    Repair or Replace Sump Pump
    20 year old sump pump was replaced in a few hours. friendly service. easy to schedule a mutually convenient time.

    Answer from pro:

    Thank you for your positive feedback! We're thrilled you had a smooth experience with the replacement of your sump pump. We strive to provide friendly service and make scheduling hassle-free. Should you need any further assistance, please don't hesitate to reach out. Team Canada Waterproofers

    Reply created 3 Jan 2024
  • Review from Amelia Lavery
    Rating: 5 out of 5
    Review left on 1 Dec 2023

    Great Service

    Canada Waterproofers has completed a few jobs for us now - waterproofing the exterior of our home, installing lines to an ADU, and replacing old clay pipes that were obstructed by roots. We are very pleased with their prompt response, work, and customer service. We recommend this company.

    Answer from pro:

    Thank you for entrusting us with multiple projects and for your kind words about our services. We're delighted that our team could assist with waterproofing, installing and replacing damaged clay pipes. Your satisfaction with our prompt response, quality work, and customer service means a lot to us. We appreciate your recommendation and look forward to serving you again in the future if needed. Best regards, Team Canada Waterproofers

    Reply created 2 Dec 2023
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