Proline Electric

Rating: 5 out of 5

Proline Electric reviews (207)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Sep 2021

    Light not working in the kitchen

    I had a light in my kitchen that was not working. Eric, my technician was professional, courteous and personable. He explained my up front costs before he started and then diagnosed my issue.

    Answer from pro:

    Thank you for sharing your Proline Experience. We are happy to hear Eric delivered a professional, quality service in a timely matter. Thank you for trusting in Proline Electric, we look forward to assisting you with all your future electrical needs.

    Reply created 3 Sep 2021
  • Review from Terry Skidnuk
    Rating: 5 out of 5
    Review left on 31 Aug 2021

    Electrical

    From start to finish this was a great company to deal with - easy, fast and reliable. And the service my technician, Eric, provided was great and thorough. Reasonable rate, too. Would definitely use this service again.

    Answer from pro:

    Thank you Terry for sharing your Proline Experience. Electrical services should not be a stressful process, with every service call we are trusted with we aim for excellence from start to finish. Thank you for trusting in Proline Electric. We look forward to helping you with all your future electrical needs.

    Reply created 1 Sep 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Aug 2021

    Great service

    I had a power outage in two bedrooms. The technician showed up on time, did an immediate diagnosis and fixed the problem in minutes. It turned out to be a loose wire in an outlet that fed power to both bedrooms. Simple fix once you know the problem but I'll give the electrician credit for knowing what to do immediately. I was happy to see it was a simple fix.

    Answer from pro:

    Hi Steven! Thank you so much for sharing your Proline Feedback! We truly appreciate it. We are happy to hear it was a simple quick fix and that our technician got you back up and running in a reasonable time frame. Thank you for trusting in Proline Electric.

    Reply created 24 Aug 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jul 2021

    Foyer light replacement (18 ft ceiling)

    Our technician, Ron was wonderful, very professional, friendly and extremely knowledgeable. I will recommend his work to anyone who asks as I was very pleased with the results and will certainly use Proline’s services in the future!

    Answer from pro:

    Hi Maureen, Thank you so much for sharing your Proline feedback! We take great pride in delivering quality services from start to finish. It is so great to hear Ron has met and exceeded those expectations and we will be sure to share your kind words!

    Reply created 14 Jul 2021
  • Review from Customer of Proline Electric
    Rating: 5 out of 5
    Review left on 27 May 2021

    Upgrading light switches, installing add’l outlets

    Service tech was prompt and friendly. Work was done very professionally. Technician explained in detail what he did, work completed matched estimate. Payment process was simple and quick. Great job!

    Answer from pro:

    Thank you so much for sharing your Proline Experience. Our goal is to deliver the highest quality & professional service from start to finish, we are happy to hear we have met those expectations. We thank you for trusting in Proline Electric.

    Reply created 28 May 2021
  • Review from Customer of Proline Electric
    Rating: 5 out of 5
    Review left on 26 May 2021

    Electrical problem Resolved

    Dan from Pro-Line was on time and friendly, quickly resolved our electrical problem and at the same time fixed my improper wiring. Communication with pro-line office was excellent, keep you up to date closely. If one thing that can be improved is the credit card number in the invoice shouldn't be included when sending through email for security reason. Thank you.

    Answer from pro:

    Thank you so much for sharing your Proline Experience. We take are proud to deliver quality, professional electric service from start to finish. Regards to the payment; we do agree and apologize that happened as that is not standard. As soon as the payment has finalized and processed it does not show on the invoice, so I apologize it sounds like there was a glitch while processing and we will watch to assure this does not happen again. Thank you again, and look forward to assisting you for all your future electrical needs.

    Reply created 27 May 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 May 2021

    Dimmer switches

    I always call pro line for my electrical needs this particular time I had a dimmer switch that was making a sizzling sound sometimes when turning on/off. They said they were booking 2 weeks ahead but when i expressed my concern about the issue they fit me in the same day talk about excellent service. Eric the technician came out who has been to my house before a very competent man and rectified the problem. That evening I discovered the same problem on another dimmer switch and called the following morning.Again they fit me in in their busy day and Eric came by later that day and fixed the problem. I fully recommend pro line for any electrical needs a great company all around .

    Answer from pro:

    Thank you so much for sharing your Proline Experience. We take pride in assuring you are and feel safe in your home. Thank you for your continued support and trust in us and always look forward to working with you.

    Reply created 27 May 2021
  • Review from Catharine Pike
    Rating: 5 out of 5
    Review left on 15 Apr 2021

    Light Fixture Replacement

    Heavy light fixture - high ceiling - a job for a professional! Eric arrived early, after calling to confirm this was OK, removed my old fixture and installed my heavy new fixture quickly and efficiently. He was extremely helpful and courteous - and before leaving he made sure the new fixture was clean and free of fingerprints from the install! Highly recommend Proline Electric.

    Answer from pro:

    Thank you so much for sharing your Proline Experience. We believe all our electrical services should be completed in a professional and quality manner, and it should appear like we were never even there! So glad to hear Eric has met your expectations and delivered a high quality service! Thank you again for trusting in Proline Electric.

    Reply created 16 Apr 2021
  • Review from Customer of Proline Electric
    Rating: 5 out of 5
    Review left on 16 Mar 2021

    Wonderful Company

    Put potlights and dimmer switches into the basement area as well as new outlets as requested. Looks amazing, no more dark corners! Very polite, very clean and followed all the Covid regulations. Second time in our home, they did the upstairs as well. The older home looks good in all the "new light".

    Answer from pro:

    Thank you so much for sharing your Proline Experience. Our goal is to always deliver the highest quality electrical service from start to finish! Thank you for trusting in us! Enjoy your new lighting!

    Reply created 17 Mar 2021
  • Review from Customer of Proline Electric
    Rating: 5 out of 5
    Review left on 26 Feb 2021

    Great Work

    I needed a light switch replaced and a fixture issue. The company said a tech would be over after noon sometime the next day. The tech called and then showed up at 12:15. Fixed the light switch in about 10 minutes and analyzed the fixture issue in moments. Turns out it was an issue I can fix myself quite easily. I really liked how the tech advised how to fix the issue and did not start quoting me prices to do it for me. Really great work.

    Answer from pro:

    Thank you for sharing your Proline Experience. We appreciate you sharing your feedback. As a professional electrical company we don't advise homeowners making their own electrical repairs to assure the safety of you, your family and your home but we may offer suggestions for next steps. We apologize if there was a misunderstanding at the time of suggestions. We thank you again for trusting in Proline Electric for all your electrical needs.

    Reply created 2 Mar 2021
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