Proline Electric

Rating: 5 out of 5

Proline Electric reviews (207)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Feb 2020

    Upgrade and Panel Replacement

    Erick and Dan were amazing. They organized and changed out our panel. We needed the job done in a timely manner and they were great.

    Answer from pro:

    Thank you so much Fiona for sharing your Proline Experience. Our goal is to get you back up and running as soon as possible. Thank you for trusting in us.

    Reply created 24 Feb 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Nov 2019

    Rewired the house

    We cannot say enough wonderful things about Eric, Adam and the rest of the crew at Proline. We bought a 50 year old home only to discover aluminium wiring and multiple improperly done adjustments by previous owners. From the quote through to the finished work the team explained what they were doing and kept us informed of surprises. The only changes in price between the quote and the final invoice were items we added - no surprises in the bill. Over the course of the project they spent more than 6 full days in our home and they were delightful. They took great care to keep the work areas clean and safe as they moved through the whole house. Jolee is always quick to respond and ensures the office side is every bit as professional, efficient, and pleasant as the front line work. While we hope we don't need their services again in the future, we will absolutely call if we do.

    Answer from pro:

    Thank you so much Tracy for sharing your Proline Experience with us!! It was an absolute pleasure to work with you every step of the way! We understand electrical surprises can be overwhelming and stressful, our goal is to always make it a positive experience and assure you, your family and your home are safe. We thank you for trusting in Proline! Wishing you all the best! :)

    Reply created 29 Nov 2019
  • Review from Beverley Sohnle
    Rating: 5 out of 5
    Review left on 21 Sep 2019

    Lighting changes

    I hired ProLine to install many new dimmable pot lights, remove all old lighting and install new fixtures throughout my condo. The installation of the vaulted ceiling potlights required going into the attic of my condo building and walking about a block, with equipment, in the dark to find the unmarked area above my suite and then work with very minimal lighting to install the potlights. Eric, Adam and Dillon did a great job. They were friendly, fast, efficient, thorough, and cleaned up after the job was complete. Couldn't have asked for more. Thanks everyone at ProLine

    Answer from pro:

    Thank you so much Beverly for sharing your Proline Experience. We take great pride in delivering the highest quality service from start to finish. We thank you for trusting in us, and look forward to working with you again.

    Reply created 23 Sep 2019
  • Review from Customer of Proline Electric
    Rating: 5 out of 5
    Review left on 28 Aug 2019

    residential service

    Proline was awesome to deal with! The electrician showed up on time and gave us a quote before he started the work. The work was done quietly and efficiently and when the job was complete you couldn't tell he had even been there as he cleaned up after himself.

    Answer from pro:

    Thank you for sharing your Proline Experience. We believe in offering upfront services providing you peace of mind. We thank you for trusting in us and look forward to working with you for all your future electrical needs. Thank you again, for sharing!

    Reply created 28 Aug 2019
  • Review from Mary ann
    Rating: 5 out of 5
    Review left on 17 Jul 2019

    Electricl needs on a multi-trade project

    We are in the midst of a major exterior reno on our house. Emergent electrical needs came up. As we have in the recent past, we called Proline. They were prompt, efficient, and competitive. They advise you a day in advance of the tradesman's call, and then come on time. The work is good. The tradesman communicates comprehensively. We were completely satisfied. Again.

    Answer from pro:

    Thank you so much for sharing your Proline Experience. We believe communication every step of the way is important in delivering a high quality electrical system. We thank you again for trusting in us.

    Reply created 19 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jul 2019

    Out side wires and Conduit

    We thought there was damaged wires running through a Conduit.The technician found no damage,put it all back together and charged only for the service call and one hour for checking everything out.

    Answer from pro:

    Thank you so much for sharing your Proline Experience. We will always deliver an honest service. We thank you for your trust in us and look forward to working with you again.

    Reply created 16 Jul 2019
  • Review from Customer of Proline Electric
    Rating: 5 out of 5
    Review left on 2 Jul 2019

    Electrical repair

    We had a previous electrical company come into replace a outside plug. Not even a year later this plug caught fire totally melting the plug. If it were not for the external plug cover this fire would have spread to the outside wall. The sad part of this was when we called the electrical company (who originally installed the plug) a few weeks earlier and told them we were having problems with the plug they told us we only had a 6 month warranty. Afterward we called Proline Electric to look at the damaged outlet, the electrician who came informed us that the plug was installed correctly and this caused it to short causing the fire. The electrician made sure to show me how the damaged occurred before repairing the plug and when he was done the repairs, he showed me step by step how everything was fixed to reassure me that this would not happen again. I have all the damaged parts and will be going back to the previous electrical company to file my complaint to them. I am hoping that this company will be as professional as Proline Electrical when it comes to both customer service and dealing with issues. The two positive things out if this was that Proline Electrical was able to fix the damages and that my house did not suffer severe fire damage !!!

    Answer from pro:

    Thank you so much for sharing your Proline Experience. We are so sorry to hear of your previous experience with another contractor, and equally thankful it wasn't worse. Thank you for trusting in us, and allowing us to make the appropriate repairs. We thank you again.

    Reply created 3 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jun 2019

    Power problem

    Proline electrician arrived on time, quick diagnosis of the problem, quick repair, friendly and courteous. What else can you ask for? I wouldn't hesitate to call them again or recommend them.

    Answer from pro:

    Thank you so much for sharing your Proline Experience. We understand electrical can go down at the most inconvenient times and take pride in getting you back up and running as quickly as possible. Thank you again for sharing your experience.

    Reply created 2 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jun 2019

    Condo power problem fixed

    Very satisfied! Suddenly lost power in our tenant's living room and master bedroom en-suite, we visited and tried to figure out the problem ourselves with no luck. Asked Proline Electric for help, they booked us in very soon accommodating our tenant's schedule. their electrician was punctual, friendly, and professional. Found and fixed the problem in no time. Charges were fair and reasonable. Tenant is happy, we are happy. Will definitely call them again next time we need electrical help. Appreciate the great service, thank you!

    Answer from pro:

    Thank you so much for sharing your Proline Experience. We understand electrical mishaps are inconvenient. Our goal is to get you back up and running as soon as possible. We thank you again for sharing and for trusting in us.

    Reply created 12 Jun 2019
  • Review from Miles Gibson
    Rating: 5 out of 5
    Review left on 28 May 2019

    Replace electrical panel

    I am so happy with ProLine. They arrived on time, and were extremely professional throughout the whole process. Dan even noted some other deficiencies in the house and took care of that as well. I really can't be happier with ProLine, and they are my go-to company moving forward, as they have been this past year.

    Answer from pro:

    Thank you so much Miles for Sharing your Proline Experience. We truly appreciate your feedback and continued support. Your safety will always be our #1 priority. Again, we thank you for your trust in us and look forward to working with you with all your future electrical needs.

    Reply created 30 May 2019
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