Gotcha Wildlife

Rating: 4.9 out of 5

Gotcha Wildlife reviews (332)

  • Review from ChiChi
    Rating: 5 out of 5
    Review left on 23 Jun 2020

    Bird nest in bathroom fan vent

    A Starling family had their nest in my bathroom fan vent. Ken took it out, vacuumed and disinfected, then installed a mesh to keep them out for good. He arrived right on schedule, and was very efficient and friendly. He was also knowledgeable about Starlings and pests in general. I would definitely recommend Gotcha Wildlife!

    Answer from pro:

    Hi There, We're so happy to hear you had a great experience with our technician. We pride ourselves on our experienced, knowledgable and professional technicians. Thank you for the positive feedback, and for your recommendations. We appreciate your business and your time for writing a great review! Feel free to reach out about further wildlife issues, we're happy to help. We Gotcha! The Gotcha Wildlife Team

    Reply created 24 Jun 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jun 2020

    Gotcha Wildlife...got it done!

    Kenneth was spot on! He inspected my roof after I heard little feet running around the attic one morning. Said all looked good but did discover an entry point on my neighbours side after they asked him to take a look. Kenneth placed the proper contraption to humanely rid the attic of squirrels and any other unwanted guests. He also did a perimeter search and discovered a hornets nest in the beginning phase luckily and took care of that as well. Would recommend him without hesitation and he happens to be a nice guy too.

    Answer from pro:

    We're thrilled you had a great experience with our team! We're glad we could take care of your pesky squirrel issue, as well as the unexpected wasp nest! Thank you for the glowing review and recommendation of both our company and Kenneth. We always strive to conduct as humanely and efficient as possible. Thank you for your trusted business with us. We Gotcha! The Gotcha Wildlife Team

    Reply created 10 Jun 2020
  • Review from linda GeryOGrady
    Rating: 5 out of 5
    Review left on 4 Jun 2020

    Wildlife removal

    Ken was superb in assessing what needed to be done to remove squirrels in our roof. He answered all our questions and recommended solutions for other parts of our roof which we took him up on. Madison who answers their phone is delightful and kept us informed every step of the way on our appointment. Highly professional company and highly recommend them to everyone. Great company name too!

    Answer from pro:

    Hi Linda, We're so happy you had a positive experience with us. We appreciate your wonderful review and thank you for your trust in us to handle your wildlife removal, your business is very important to us! We Gotcha! The Gotcha Wildlife Team

    Reply created 5 Jun 2020
  • Review from Michelle Sagara
    Rating: 5 out of 5
    Review left on 29 May 2020

    Pest Removal - Hornet's nest

    Friendly, professional service - and SO FAST! Very pleased with the service. And the lack of hornet's nest (which was on the front 2nd story window).

    Answer from pro:

    Hi Michelle, We're so pleased to hear that you're happy with our work. We want to thank you for the excellent review, and for your trust in us to handle your pest removal. Thank you for your business, we're happy to help! Thanks! The Gotcha Wildlife Team

    Reply created 29 May 2020
  • Review from Greg
    Rating: 5 out of 5
    Review left on 27 May 2020

    Raccoon and squirrel removal

    Arrived in a reasonable time, safely removed the raccoons from my attic and placed screens around the corners of the soffit to prevent rentry. He later returned to remove squirrels which had gotten into the dormer. Very professional and great service. I would highly recommend them!

    Answer from pro:

    Hi Greg, We're happy to hear you're happy with our work and our team! Thank you for your support and business, and for taking the time to share your experience with us. We appreciate the recommendation and the kind words. We Gotcha! The Gotcha Wildlife Team 647-461-7632

    Reply created 6 Jul 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 May 2020

    Bird removal from roof

    Professional , Friendly service , quality work, phone follow up prior to arrival, very good value for the money

    Answer from pro:

    Hi Mark, Thank you for trusting us to handle your wildlife needs! We appreciate you taking the time to write a great review. We're happy to hear you had a positive experience with us. Thanks again for your business and review. We Gotcha! The Gotcha Wildlife Team

    Reply created 21 May 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 May 2020

    Skunk and Raccoon Control

    During this Coronavirus pandemic, we have skunks living under our back garden shed and something was digging under our new deck. Ken arrived promptly and assessed the situation and suggested solutions. He performed the agreed upon work quickly and professionally, respecting all social distancing protocols. We used Gotcha Wildlife services previously to remove a raccoon that was intent on getting in one of our upstairs windows. Very pleased with the service.

    Answer from pro:

    Hi Sharon, Thank you for trusting us to handle your skunk problem! We're happy to hear about your positive experience, and want to thank you for your continued business with us. We Gotcha! The Gotcha Wildlife Team

    Reply created 19 May 2020
  • Review from Nadine Hanna
    Rating: 0 out of 5
    Review left on 13 May 2020

    Terrible Customer Service

    Worst customer service I've ever dealt with. Kenneth is very rude and threatened to sue us. We had the worst experience with him. He was very arrogant with my mum and literally walked off while she was talking and shut the door in her face and drove off. Unfortunately, we had paid the full amount ($425) in advance thinking based on reviews his service would be top notch, however the second he got his money and did some work on the roof, he stopped replying to text messages till we basically forced it out of him. That's basically when everything went downhill, WORST CUSTOMER SERVICE EVER!!!!

    Answer from pro:

    Hi Nadine, We are very sorry for your experience with us. We understand your frustration. We have reached out to the technician about the issue. Unfortunately the extra work that was required for your property was out of the scope of our services. The technician has advised you in the past to hire the appropriate contractor to deal with your roof issues once the wildlife problem was resolved. We will certainly follow up with the technician. We would like to thank you for using our services. - The Gotcha Wildlife Team

    Reply created 13 May 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 May 2020

    Wildlife removal

    Had squirrels in the roof and felt relieved as Ken is very knowledgeable, personable and professional... his work is excellent and he resolved any and all issues efficiently. He answered any questions and price is more than reasonable... we had and would most definitely recommend him! Thanks again Ken!

    Answer from pro:

    Hi Patricia, We are so thrilled you had a good experience. Thank you for using us for your wildlife removal needs. Thank you for taking the time to review us and for recommending us to friends and family. We Gotcha! The Gotcha Wildlife Team

    Reply created 11 May 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Apr 2020

    Quick and clean

    Heard animal noises and thought it was in the attic. We phoned this company and Ken came promptly the next day. In this time of COVID he was very careful coming into our house and most checking and work was done outside. Good news was given and other ideas suggested as mice had come into the attic and he gave us a choice of having it treated. Polite, clean and friendly plus a warranty given, I could not have asked for better treatment. Thanks Ken

    Answer from pro:

    Hi there, We would like to thank you for choosing Gotcha Wildlife. We are happy to hear you had such a great experience with us. Thank you for taking the time to write us such a glowing review! Do not hesitate to contact us for future wildlife issues. We Gotcha! The Gotcha Wildlife Team

    Reply created 11 May 2020
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