Gotcha Wildlife

Rating: 4.9 out of 5

Gotcha Wildlife reviews (328)

  • Review from Customer of Gotcha Wildlife
    Rating: 0 out of 5
    Review left on 22 Aug 2023

    Terrible customer Service

    A terrible experience. The service level was disgraceful. They were rude and argumentative. I would avoid this company and never recommend them.

    Answer from pro:

    Dear customer, we are very sorry your experience was unsatisfactory. I have looked into your account and services and it seems to be that there was some recommendations that were not completed or approved on your side. We aim on all interactions to be very clear with information and recommendations to solve customers issues but is the sole customer decision to chose what they like to do. Please reach out if we can assist you further. Gotcha Team

    Reply created 27 Aug 2023
  • Review from Customer of Gotcha Wildlife
    Rating: 5 out of 5
    Review left on 9 Aug 2023

    Wildlife Removal - Wasp Nest

    Ken was extremely professional, reliable, personable and efficient. I highly recommend him for any of your wildlife removal needs.

    Answer from pro:

    Dear Customer. Thank you for the review about the customer service provided by our technician. We are certainly proud of the knowledge and professionalism displayed by our employees and what a great thing to hear about it.

    Reply created 10 Aug 2023
  • Review from Customer of Gotcha Wildlife
    Rating: 5 out of 5
    Review left on 22 Jun 2023

    Wildlife service

    Arrived on time. Courteous professional and know their stuff Highly recommend them Also advised on other prevention initiatives

    Answer from pro:

    Thank you for the review. We are so glad that we were able to provide wildlife services you can trust, paired with excellent customer service and wildlife experience. We gotcha when it comes to wildlife and pest control. Gotcha Wildlife Team

    Reply created 25 Jun 2023
  • Review from Customer of Gotcha Wildlife
    Rating: 5 out of 5
    Review left on 21 Jun 2023

    Mr. Squirrel was safely caught

    We previously called Kenneth for some previous squirrel issues, and called him again when we saw some squirrels inside our house. Upon arrival, Kenneth caught Mr. Squirrel quickly with one gloved hand and Mr. Squirrel was unharmed during the process. We were very relieved and couldn't be happier with the process and Kenneth's service. Thank you again Gotcha Wildlife!

    Answer from pro:

    We are just as glad as you to have caught Mr. Squirrel safely, and helped him out of your property into the wild again. Thank you for trusting our methods and being a loyal customer. We Gotcha!

    Reply created 22 Jun 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jun 2023

    Squirrel nest removal

    A squirrel had made itself a cozy nest on my 3rd storey roof between a dormer and gable. Ken replied to my service request promptly and was at my place the next morning. Nest was removed and mesh installed within an hour. He also cleaned out the eavestroughs (for an additional charge). A 3-year guarantee was provided on the work. It was all pretty straightforward, but no complaints.

    Answer from pro:

    Thank you Josh. We are so glad that we were able to help you with the problem. Take Care We Gotcha!

    Reply created 16 Jun 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 May 2023

    Great service!

    Have used this company twice during past 3 years. Prompt, and knowledgeable and resolved my issues.

    Answer from pro:

    Thank you Jill for your review. We are glad you continue to be satisfied with the services we provide and are happy to help returning customer like yourself always.

    Reply created 31 May 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Mar 2023

    Racoon through roof vent

    We heard noises in the attic & noticed one of the roof vents was damaged. Ken from Gotcha came over, inspected the attic & confirmed racoon had nested there. Ken installed 1 way door on the damaged vent. Also installed mesh guards on all existing vents. Ken was very good at his job & knowledgeable. I found their rates less expensive than the other companies I called. In a few days Ken is scheduled to close off the 1 way door that installed. I highly recommend this company.

    Answer from pro:

    Hey Crams, Thank you so much for the wonderful review. We are so happy we could help you fix the damage caused by the Racoons. Baby season has arrived so we are glad we were able to get that one way door installed and mesh the guards on the vents. This will all help the racoon move along. Let us know if you need anything else. Take Care We Gotcha!

    Reply created 13 Mar 2023
  • Review from Norine Love
    Rating: 5 out of 5
    Review left on 25 Feb 2023

    Securing back bedroom against attempted raccoon invasion

    Very pleased. Ken and his companion came in the time window stated, the morning after I called. I was impressed by the fact that they used their big ladder to check the upper floor as well, though we spoke only of coons breaking into the lower floor bedroom roof. They were here for an hour and a half, and reported before they left on exactly what they had done and why--very thorough. Over the years I have had 2 other experiences with raccoons and squirrels breaking in. The estimates for total costs for those jobs by a different company were exceeded both times. So pleased to find a good reliable company now!

    Answer from pro:

    Hello there Norine We are so glad that we were able to help with the problem. Our technicians are happy to do a thorough inspection and report to you what was being done.We always want to make sure our customers know what to expect. Thank you for your kind words, and please give us a call if there is anymore help you need. Gotcha Wildlife Team

    Reply created 27 Feb 2023
  • Review from Customer of Gotcha Wildlife
    Rating: 5 out of 5
    Review left on 16 Feb 2023

    You don't need to call anyone else!

    A creature came down our fireplace chimney. Ken knew exactly what it would be... A squirrel! He was able to come out even earlier than promised and was very professional in his removal of the varmint. The chimney cap has been reinforced against further entry by animals. Ken, the owner, is extremely knowledgeable and efficient. All work is guaranteed for three years. Great communication from beginning to end. Highly recommend.

    Answer from pro:

    Thank you for your review. It is very nice to hear this kind of feedback from customers like you. We as a company always strive to provide customers with the best service, through excellent knowledge and great communication. We are happy that we were able to help, and look forward to help you with any other wildlife issues you may have in the future. Thank you for recommending us. Gotcha Wildlife Team

    Reply created 16 Feb 2023
  • Review from katyamuse
    Rating: 5 out of 5
    Review left on 8 Feb 2023

    Prompt and friendly

    I called Ken on a Tuesday and he showed up on Wednesday and went the extra mile to fix potential future problems.

    Answer from pro:

    Thank you Katyamuse for sharing your experience with our company. We are so happy that we were able to help you with your problem. Regards, Gotcha Wildlife team

    Reply created 8 Feb 2023
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