Gotcha Wildlife

Rating: 4.9 out of 5

Gotcha Wildlife reviews (332)

  • Review from Customer of Gotcha Wildlife
    Rating: 0 out of 5
    Review left on 10 Oct 2023

    Hired them to fix a hole to prevent squirrels, they got in the next day

    Squirrels were trying to get in to my attic, but hadn't yet, but we could hear them trying. Called these guys to fix the damage. They said they can cover it with a piece of flashing and show me a pic when done. After finishing they didn't take a pic but told me it was all good. THE NEXT DAY my neighbour saw a squirrel go into my attic where they had "repaired" it. After several week of phone tag, they finally showed up unannounced and when nobody was home. Left a quote in the mailbox for the same amount I payed the first time, and claimed it was a new hole. The picture shows that the repair did not fully cover the damage.

    Answer from pro:

    We are sorry to hear about your negative experience with Gotcha Wildlife. It is unfortunate that there was not an opportunity for us to connect with you sooner as we did respond to you within 24hrs. We can only guarantee the work and materials we provide and if you choose not to take our recommendations for prevention measures we cannot guarantee an animal won't make new entry even in as little as hours from the initial service and this is why we may recommend additional prevention. Upon our return visit All of our work and material were in fact secured and the issue was a new entry not faulty work. We wish you all the best in the future and hope you may take any suggestions to prevent this issue from happening from again.

    Reply created 17 Oct 2023
  • Review from Customer of Gotcha Wildlife
    Rating: 5 out of 5
    Review left on 26 Sep 2023

    Professional, straightforward and diligent

    We had a residential problem with pigeons doing their thing all over a shared lane between two semidetached houses. Gotcha were able to deal with the issue promptly and effectively while other business just gave me full voice mails and no response. Would definitely recommend.

    Answer from pro:

    Always great to hear from another satisfied customer. We thank you for the review and we appreciate your business! -WEGOTCHA

    Reply created 26 Sep 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Sep 2023

    Knowledgeable and experienced

    We called Gotcha Wildlife to safely remove a raccoon from our attic. This is the second time this year we called them as a mother raccoon and babies entered our attic in the spring. They are knowledgeable and professional.

    Answer from pro:

    Thank you for the review and return business! -We Gotcha

    Reply created 25 Sep 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Aug 2023

    Raccoon removal repair

    My raccoon issue was looked after quickly and very professionally. After a survey and some recommended protection I was very happy with the price I paid and the service performed. If your having critter issues, give these folks a call.

    Answer from pro:

    Dear customer, thank you for your feedback. Gotcha Wildlife strives to provide effective wildlife solutions that get rid off all critter issues. Thank you for using our services and please let us know if we assist you in the future. We Gotcha!

    Reply created 27 Aug 2023
  • Review from Customer of Gotcha Wildlife
    Rating: 0 out of 5
    Review left on 22 Aug 2023

    Terrible customer Service

    A terrible experience. The service level was disgraceful. They were rude and argumentative. I would avoid this company and never recommend them.

    Answer from pro:

    Dear customer, we are very sorry your experience was unsatisfactory. I have looked into your account and services and it seems to be that there was some recommendations that were not completed or approved on your side. We aim on all interactions to be very clear with information and recommendations to solve customers issues but is the sole customer decision to chose what they like to do. Please reach out if we can assist you further. Gotcha Team

    Reply created 27 Aug 2023
  • Review from Customer of Gotcha Wildlife
    Rating: 5 out of 5
    Review left on 9 Aug 2023

    Wildlife Removal - Wasp Nest

    Ken was extremely professional, reliable, personable and efficient. I highly recommend him for any of your wildlife removal needs.

    Answer from pro:

    Dear Customer. Thank you for the review about the customer service provided by our technician. We are certainly proud of the knowledge and professionalism displayed by our employees and what a great thing to hear about it.

    Reply created 10 Aug 2023
  • Review from Customer of Gotcha Wildlife
    Rating: 5 out of 5
    Review left on 22 Jun 2023

    Wildlife service

    Arrived on time. Courteous professional and know their stuff Highly recommend them Also advised on other prevention initiatives

    Answer from pro:

    Thank you for the review. We are so glad that we were able to provide wildlife services you can trust, paired with excellent customer service and wildlife experience. We gotcha when it comes to wildlife and pest control. Gotcha Wildlife Team

    Reply created 25 Jun 2023
  • Review from Customer of Gotcha Wildlife
    Rating: 5 out of 5
    Review left on 21 Jun 2023

    Mr. Squirrel was safely caught

    We previously called Kenneth for some previous squirrel issues, and called him again when we saw some squirrels inside our house. Upon arrival, Kenneth caught Mr. Squirrel quickly with one gloved hand and Mr. Squirrel was unharmed during the process. We were very relieved and couldn't be happier with the process and Kenneth's service. Thank you again Gotcha Wildlife!

    Answer from pro:

    We are just as glad as you to have caught Mr. Squirrel safely, and helped him out of your property into the wild again. Thank you for trusting our methods and being a loyal customer. We Gotcha!

    Reply created 22 Jun 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jun 2023

    Squirrel nest removal

    A squirrel had made itself a cozy nest on my 3rd storey roof between a dormer and gable. Ken replied to my service request promptly and was at my place the next morning. Nest was removed and mesh installed within an hour. He also cleaned out the eavestroughs (for an additional charge). A 3-year guarantee was provided on the work. It was all pretty straightforward, but no complaints.

    Answer from pro:

    Thank you Josh. We are so glad that we were able to help you with the problem. Take Care We Gotcha!

    Reply created 16 Jun 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 May 2023

    Great service!

    Have used this company twice during past 3 years. Prompt, and knowledgeable and resolved my issues.

    Answer from pro:

    Thank you Jill for your review. We are glad you continue to be satisfied with the services we provide and are happy to help returning customer like yourself always.

    Reply created 31 May 2023
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