Safe Electrical Solutions

Rating: 4.8 out of 5

Safe Electrical Solutions reviews (159)

  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 3 Oct 2017

    Complete lack of explanation about extra costs but situation fixed

    Just to install a new hookup point for hydro coming into my house SES charged me $300 for 15 minutes work. ESA charges $300+ for certification of the work. SES did not alert Toronto Hydro to get an inspector to see what was proposed and I never received notification that Hydro would charge me an additional $678 for them to do the transfer to the new hookup. TH would never have called me because I was never inspected. However to give them their due credit, SES later contacted Toronto Hydro on my behalf and arranged for TH to do the transfer at no charge. I now have a safe connection to my house and it cost $678 less than it could have. Thank you Muhammad.

    Answer from pro:

    Thanks Mr. Doug your feedback, unfortunately due to some new rules in Toronto Hydro regarding power related issues which creates lots of confusions causing frustration and unnecessary trouble. I am glad now you have realized that the Toronto hydro was pushing you to pay $678 for something that shouldn't charge you. It is not our responsibility to tell Hydro people how to do their job. I have spent many hours with Toronto Hydro to defend you to save your $678 . I am glad I have saved your $678 also Got your main electrical service transferred to new location without any additional payment. I am glad now you are satisfied.

    Reply created 19 Oct 2017
  • Review from Daniel Nguyen
    Rating: 5 out of 5
    Review left on 11 Sep 2017

    Installed 220v 20amp line

    called them because I needed a quick 220v 20amp line installed and they responded quickly on the initial call. Called back within a few minutes with a quote and was here at my property within a couple hours. The electrician was polite and showed all his certifications and licenses before beginning the work. He quickly finished the job and made sure everything was up to standard. The price was on the higher end but for this job, I just needed it done and didn't mind paying for the quick service by a Master electrician (since it was a ME, the price wasn't too bad actually).

    Answer from pro:

    Thanks you Denial for your feedback and sharing your experience with our clients, we really appreciate your good words. We are here to serve you when ever you need us again 24/7. Thanks again for your business and trust.

    Reply created 15 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Sep 2017

    Friendly, Reliable and Professional

    I needed some light fixtures and a ceiling fan switched out and he did a great job, showed up on time, very thorough and we will definitely recommend him and use him again !! THANK YOU SO MUCH !

    Answer from pro:

    Thank you so much Lisa for your feedback we appreciate your great review. Clients satisfaction is always our first priority. We are glad to have another happy client. We will be there when ever you need us again.

    Reply created 8 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Sep 2017

    Electrical/ Additional outlets in our home

    The electrical team was very nice and professional. All work was completed on time and on budget. We are happy with the results.

    Answer from pro:

    Thank you Karen for your feedback, we appreciate your good words. We looking forward to serve you when ever you need us again . Thanks again

    Reply created 7 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Aug 2017

    Electrical work

    The power in my house had gone out as both my dryer and main breaker tripped. I was very concerned obviously and needed the urgent assistance of a licensed electrician. Mr. Bajwa immediately responded to the call I put in and was at my house within close to a hour. When he arrived he showed me all his qualifications which reassured me that I was dealing with a real professional. Mr. Bajwa was extremely professional and upfront about the prices for his services which I was appreciative about as their was no ambiguity. He promptly addressed the issues on my panel and also alerted me to problems of working on the panel that were potential fire hazards. He promptly replaced the incorrect breakers and rewired my panel up to code. I also had him move my dryer plug so that I could stack my dryer. He worked efficiently and quickly. Overall, I am very satisfied with Mr. Bajwa's services. I found him to be honest and reliable and highly recommend his services.

    Answer from pro:

    Thank you so much Syed for your feedback and sharing your experience with our clients, we really appreciate your kind words . At safe electrical solutions we believe in upfront prices and excellent service when ever you need us 24/7 with live response. Our certified Licensed experienced electrician are here to serve our clients when ever they need us round the clock.

    Reply created 15 Aug 2017
  • Review from Al
    Rating: 3 out of 5
    Review left on 5 Aug 2017

    Quote for Adding New Electrical Outlets & Dishwasher Power Supply

    Although the company did tell me they were going to charge me a service dispatch fee to provide me with a quote for my job, I found the actual service provided (or lack there of ) to be disappointing. My needs were not complex (i.e. add a new electrical outlet off an existing outlet, add power supply to a dishwasher, move a switch from one location in a room to another). A number of other companies, both large and small ones, were able to quote my job, for free, over the phone, saving me both time and money. All the other quotes I received for the actual work that I needed finished came in significantly cheaper and at the end of the day the company that I chose to work with was able to get the job done at the much lower cost. I have every confidence that Safe Electrical Solutions does great work, but I think their pricing structure needs reconsideration.

    Answer from pro:

    Hi there thanks for your feedback and sharing your experience, although we didn't do any work at your house but still for the sake of safety of your house and family we like to recommend you to make sure if the electrical company who has done electrical work at your place has taken any ESA permit and arranged an inspection after completion of the electrical work because the electrical work you got it done is required ESA permit to fulfill code requirements. By calling ESA (Electrical Safety Authority) you can find it. Most of time when we found cheaper quotes or work done cheaper are either with out ESA permit or work not up to code . We believe in upfront prices after the site evaluation so there will be no surprise for us and our clients and arrange ESA permit when needed which is involved time and money. There for we have a small charge to cover the cost for the evaluation and travel time of our licensed electrician that's why we are upfront about it. We have made you fully aware before dispatching our electrician as we do for everyone. If some one gives you a free quote over the phone is casting them nothing so you should compare apple to apple..... we wish you good luck and stay safe.....

    Reply created 9 Aug 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jul 2017

    Good Job

    Had some trouble with an outlet and kitchen light switch. The staff came very quickly and fixed the problem with efficiency. The result was what we wanted and things went well.

    Answer from pro:

    Thank you Eileen for your kind words about electrician and efficient service of Safe Electrical Solutions. We are committed to providing a quick and reliable service to everyone who needs our electrical services in Toronto and GTA. Call us whenever you or anyone needs our services.

    Reply created 2 Aug 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jul 2017

    New electrical panel and install of chandelier and ceiling fan

    Mohammad did an amazing job. Only four days from job quote to completed work. They worked fast and efficiently to complete the job. Very competitive price. Both Mohammad and his partner are professional and couteous. Highly recommend them.

    Answer from pro:

    Thank you so much Karen for sharing your experience with our clients , we really appreciate your kind words. Being a ACP contractor with ESA has given us a priority among regular contractor, since we are a Pre authorize contractor with ESA with great history of our completed electrical projects without any defects put us on the front of the line, that's why we can save time and money of our clients. We believe in upfront prices, no hidden charges, no cut corners. Thanks again Karen we are looking forward to serve you when you needed.

    Reply created 8 Aug 2017
  • Review from James Redekop
    Rating: 5 out of 5
    Review left on 21 Jul 2017

    Electrical

    We hired SES to deal with a badly wired outlet in our kitchen and to run new circuits to our garage. In the process, they found some significant problems with our old wiring (physical damage to circuit breakers, etc) -- damage that was hard to see on casual inspection, but which became obvious with a closer look. Based on this, we had them replace our electrical panel. The work is clean and precise, and they went out of their way to stick to their estimates even when circumstances changed. Much better work than the previous electricians we'd had in.

    Answer from pro:

    Thank you so much James for your feedback , we really appreciate your good words. Your safety is our first priority at Safe Electrical Solutions we try our best to serve you when ever you need us because we believe in long term relationship with our clients.

    Reply created 22 Jul 2017
  • Review from Leo
    Rating: 5 out of 5
    Review left on 20 Jul 2017

    Electrical Service

    Toronto Hydro cut our power line without prior notice at the request of Bell Canada who was maintaining their Fibe line and claimed an unsafe condition - an unbelievable situation. Toronto Hydro said to find an electrician who could install a new line connector (forget the name of this); very upset with Toronto Hydro; searched the internet, made several calls, only this company had someone answer, electrician called back, knew straightaway what the problem was, turned up about an hour later, did the repair, called electrical safety authority for inspection and Toronto Hydro turned up to reconnect the line several hours later. These guys turned up when they said they would, knew exactly what to do, did a good job, and saved us!

    Answer from pro:

    Thank you Leo for your feedback, we are happy to get your power restored on emergency basis on the same evening . We always try our best to fulfill our clients needs when ever they need us 24/7 , being a ACP ( Preauthorized contractor with ESA) we are able to make the process faster to get power your restored quickly then an ordinary contractor. We appreciate your good words thanks.

    Reply created 22 Jul 2017
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