Safe Electrical Solutions

Rating: 4.8 out of 5

Safe Electrical Solutions reviews (159)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Apr 2019

    Upgrade service to 100 AMPs

    Upgrade service to 100 AMPs, add several power lines for A/C and kitchen reno, upgrade old wiring that was not to modern code. They were friendly, honest, easy to deal with. Made clear what options I had for improvement to existing wiring while they were on sight. Never pressuring me to do more, just explaining what was there and how to correct it if I felt like doing so at this time. Will call them again when a need arises. RECOMMENDED.

    Answer from pro:

    Thank you so much Walter for your feedback and sharing your experience with our clients. We will be glad to serve you when ever you needed us again.

    Reply created 18 Apr 2019
  • Review from Customer of Safe Electrical Solutions
    Rating: 5 out of 5
    Review left on 9 Apr 2019

    Happy Customer

    Ceiling fan installation with existing light fixture in a new home. Electrician arrived right on time prepared to hang the fan. Very professional, fast and pleasant experience. I'll be contacting these guys for future projects.

    Answer from pro:

    Thank you so much for your feedback and sharing your experience with our clients. We will be happy to serve you when you needed us again.

    Reply created 11 Apr 2019
  • Review from D
    Rating: 5 out of 5
    Review left on 2 Jan 2019

    Fast, friendly, and professional holiday service

    We called Safe Electrical Solutions at 7 AM on New Year's Day. By noon that day, an electrician had already arrived at our house. Our initial problem was a smoke alarm that chirped at 5:00 in the morning several days in a row, even after we had replaced the battery and then the unit itself. The electrician tested all three smoke alarms in the house, as well as the electrical board in the basement. He recommended replacing all of the smoke alarms with newer, smarter units. These units combine smoke detectors with carbon-monoxide detectors. In addition, he recommended replacing two problem circuit breakers. Finally, he recommended installing a power-surge protector, which will be of great utility in our neighborhood, which is prone to power fluctuations and outages. We approved all of these recommendations, since the electrician was already on site and the problems seemed clear once pointed out. The electrician then worked hard and completed the work within 90 minutes. Helpfully, he explained the rationale and method for his work, so that we could be more educated consumers and homeowners. The conversation was amiable and professional. We appreciated this combo, especially on a holiday. Helpfully, the electrician called the next day to follow up on the work. We appreciated his call, and we reported that everything was in order. We had gotten our first good night's sleep for several days, as a result of the replaced (and correctly installed) smoke alarms. For future work, we won't hesitate to call Safe Electrical Solutions. Highly recommended.

    Answer from pro:

    Thank you so much David for taking time to share your experience with our clients we appreciate your feedback. We try our best to serve our clients when ever they needed our service 24/7 . Client satisfaction is our first priority.

    Reply created 10 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jan 2019

    Fuse

    The electrician came to my house around 1am and fixed a fuse issue that knocked out that heat. The electrician was very clean and professional. Thankyou S.E.S team.

    Answer from pro:

    Thanks Liam for your feedback we appreciate your your kind words. We are available 24/7 for emergency service when ever you needed us again.

    Reply created 9 Jan 2019
  • Review from Donna
    Rating: 5 out of 5
    Review left on 29 Dec 2018

    Electrical work

    I have relied on Safe Electrical Solutions three times to help with electrical work. Each time Muhammad explained the cost of the work to be done before starting. So far, Muhammad has installed three light fixtures, a bathroom fan and a proper laundry dryer vent. I say, so far, because I will not hesitate to call him again whenever I need a professional, courteous master electrician.

    Answer from pro:

    Thank you so much Donna for your feedback and sharing your experience with our clients. We would love to serve you because you are among our great clients. As we have served you three times in past years that shows your trust in our service. we really appreciate your kind words. Thanks

    Reply created 8 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Dec 2018

    Basement renovation

    The company did an amazing job, was very professional. They explained everything, before starting. I will defenatly reccomend “Safe Electrical solution ” to my friends.

    Answer from pro:

    Thank you so much Yaqoob for your feedback and sharing your experience with our clients. At safe electrical solutions we always try our best to provide exceptional service to our clients. Customer satisfaction is our first priority.

    Reply created 20 Dec 2018
  • Review from Darcy
    Rating: 5 out of 5
    Review left on 18 Dec 2018

    Diagnosing a faulty circuit, replacing a light switch and hanging a ceiling light fixture.

    This is the second time I have called on Mohammad to assist with an electrical issue. The first was when my neighbours tree fell across our power line and damaged the connection to the house. I called Toronto Hydro and while we were out they disconnected our power and left a note explaining that they are only responsible for the line running to your house and everything attached to the house is the homeowner's responsibility. They would only reconnect the power, once the damaged connection was repaired and inspected. I called Mohammad at Safe Electrical Solutions. He was very prompt and he explained in advance all the work that was required and the associated costs. I was pleased with his service so when another electrical issue arose with our dining room light, I did not hesitate to call him. My second experience was also very positive and I would not hesitate to recommend him.

    Answer from pro:

    Thank you so much Darcy for your trust in our service again and sharing your experience with our clients. We really appreciate your feedback and kind words. We would love to serve you when ever you needed us again. We believe in long term good relationship with our clients. Thanks

    Reply created 19 Dec 2018
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 5 Dec 2018

    Overcharged for service rendered

    My master bedroom fuse blew because of an incorrectly installed ceiling light. I let Ismail knew when I called and asked him the estimated cost. He told me $189. When he arrived he counted every outlet that was connected to that breaker as separate devices and said I had 6 or more devices so the charge would be $249 plus $100 just for answering the call. It turned out that the ceiling light was indeed the source and once corrected the circuit was restored. He did not have to check ANYTHING ELSE! I am amazed at how much he charged but at that point I had no option. I will never seek his services again-simple dishonesty.

    Answer from pro:

    It is really surprising how people can twist the story to make others bad guys, you were fully aware about the service dispatch fee $100 to show up to your door not for just answer your phone call plus $189 was also quoted over the phone based on your information provided . After arriving at your house our Licensed electrician founded many things were not working which you didn't mention during your phone conversation. He didn't charge you $249 but just added $11 dollars to original quote from $189 and charged you $200 diagnosis and repair charges. Just $11 dollars is your big concern which is worth a cup of coffee and you have given hard time to our electrician for it who was working at your house at night. We have tried to contact you couple of times to discuss further details regarding your invoice but you had hang up the phone roundly , which shows your attitude towards professionals . We respect our clients and we also like to be respected same way. We wish not to have customer like you. We appreciate our hundreds of happy clients who loves our service but once a while we come across this kind of situation when someone try to push us down for nothing.

    Reply created 10 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Nov 2018

    Installing outdoor outlet, dishwasher -setting up electrical current, Ring Doorbell installation, Ring Flood Light, Replace damaged breakers

    Friendly, professional, same day service. Took the time to explain options for how wires could be run and possible wiring risks and how to correct them for increased safety. Up front pricing, no hidden fees so I knew exactly what to expect. Highly recommended

    Answer from pro:

    Thank you so much Hema for your feedback and sharing your experience with our clients. We appreciate your kind words. We will be there when ever you needed us again.

    Reply created 21 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Oct 2018

    Restaurant Rewiring for additional outlets

    Muhammad as always is very professional and has excellent communication skills. He took his time to explain the reasoning behind the power outages we were experiencing and his most cost effective solution for resolving these issues permanently. We would highly recommend his services!

    Answer from pro:

    Thank you Sylvia, it was pleasure serving you. Our motto is too do the best and provide the best. We would be glad to do any work for you in the future.

    Reply created 31 Oct 2018