Whitby Garage Doors Ltd.

Rating: 5 out of 5

Whitby Garage Doors Ltd. reviews (455)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Oct 2024

    Garage door repair

    Cable snapped on garage door, called Durham garage doors, they responded Fast. great service at a fair price. Very efficient. Would recommend them.

    Answer from pro:

    Hello Chris, Thank you for sharing your experience! We're glad that we could respond quickly and get your garage door back in working order efficiently. Best regards, Lyndsie and the Whitby Garage Doors Team

    Reply created 1 Nov 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Oct 2024

    Garage Door Repair

    Garage door broke, unable to move and the cable had snapped. They came out 2 days after calling them and had everything fixed (with missing parts replaced) quickly, were very polite and respectful while working, and were very reasonable for price with an approximate quote during the booking the appointment that was quite accurate to the final price. I would recommend to anyone looking for repair or installation services!

    Answer from pro:

    Hello Adam, Thank you so much for your kind review! We're thrilled that our technicians were able to repair your garage door and replace your broken cable to your satisfaction. Providing accurate quotes and polite, professional service is very important to us, so it's wonderful to know we met your expectations. If you ever need any assistance again in the future, please don't hesitate to reach out to us. Best regards, Lyndsie and the Whitby Garage Doors Ltd. Team

    Reply created 28 Oct 2024
  • Review from Monny Abraham
    Rating: 5 out of 5
    Review left on 18 Oct 2024

    Garage door replacement

    Have used Whitby Garage Door before to maintain my old door. It finally came time for a new door. They came, gave me a quote, and now its done. They are easy to work with and efficient. Thank you Whitby Garage Doors.

    Answer from pro:

    Hello, Thank you so much for your continued trust in us! We're glad we could assist you with your garage door replacement and that you found our team easy to work with and efficient. It is always a pleasure to work with returning customers, and we truly appreciate your loyalty. If you ever need anything in the future, don't hesitate to reach out! Best regards, Lyndsie and the Whitby Garage Doors team

    Reply created 21 Oct 2024
  • Review from Customer of Whitby Garage Doors Ltd.
    Rating: 5 out of 5
    Review left on 16 Oct 2024

    Garage door weather strip installation

    Serviceman Arrived as arranged, completed work, good installation, friendly service!! Will recommend to friends and family

    Answer from pro:

    Hello, Thank you for your wonderful review! We're happy to hear that our technician arrived on time and provided great installation with friendly service. It's always our goal to ensure our customers are satisfied, and your recommendation to friends and family means the world to us. We truly appreciate your support! Best regards, Lyndsie and the team at Whitby Garage Doors Ltd.

    Reply created 21 Oct 2024
  • Review from Customer of Whitby Garage Doors Ltd.
    Rating: 5 out of 5
    Review left on 16 Oct 2024

    Replace garage door motor

    Easy to do business with, quick responses from Amanda and a great job by Nick. And fast. Very happy with the whole process.

    Answer from pro:

    Hello, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. It's important to us that the process is smooth from start to finish, and we're glad that Amanda and Nick were able to provide quick responses and the quality service that you needed. We're grateful for your business and look forward to working with you again in the future! Best regards, Lyndsie and the team at Whitby Garage Doors Ltd.

    Reply created 21 Oct 2024
  • Review from Laura Henry
    Rating: 5 out of 5
    Review left on 12 Oct 2024

    Highly recommend

    "I am a huge fan of Whitby Garage Doors! A discerning neighbour recommended them and I am so glad they did. From sales to installation and everything in between the team was highly responsive and gave me great advice. They consistently did exactly what they said they would do and the communication overall was top notch. I was a total pain choosing colour and door style and Riley and Amanda unfailingly supported me and helped me make the perfect choice. This included checking with the manufacturers for specialty glass and changing manufacturers when what I was looking for wasnt available. Pete did a fabulous job installing and continued the theme of excellence. Big thanks to the team and I highly recommend this local company

    Answer from pro:

    Hello Laura, Thank you for taking the time to leave a review on Homestars.com as well for us! We're glad to hear that our team was responsive and helpful throughout the process, and that everything from selecting the right product to installation went smoothly. We always aim to make the experience as seamless as possible for our customers, and it's great to know we accomplished that for you. If you need anything in the future, we're here to help! Best regards, Lyndsie and the Whitby Garage Doors Team

    Reply created 16 Oct 2024
  • Review from Customer of Whitby Garage Doors Ltd.
    Rating: 5 out of 5
    Review left on 9 Oct 2024

    Honest and true

    My garage door was not going all the way up. We never had an automatic door opener. Anyways I called Whitby Garage as they were suggested by a friend. The receptionist was very nice and we had someone coming to the house within a hour. The issue was fixed within 10 seconds. It was a flap that was not up all the way. I will be using them to replace my doors.

    Answer from pro:

    Hello, Thank you so much for reviewing your experience with us! We're very happy to hear that you had a positive experience with our team and that we were able to quickly resolve your garage door issue. Providing honest, reliable service is always our goal, and it's great to know that we met your expectations. We look forward to working with you in the future! Best regards, Lyndsie and the Whitby Garage Doors Team

    Reply created 10 Oct 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Oct 2024

    Door operation was slow

    I noticed the power garage door seemed to be labouring when it was opening and closing. I called Whitby Garage Doors and they had a service man out within an hour. The rollers were rubbing against the track and slowing the operation down. Within 20 minutes the service person had rectified the problem and checked it out. I was more than satisfied with the service, the efficiency and the speed with which they responded to my request. The service person was friendly, polite, had a good sense of humour and did an effective job. I wish more companies handled their customers in this manner.

    Answer from pro:

    Hello Edward, Thank you so much for your kind review! We're thrilled to hear that our team was able to respond quickly and resolve the issue with your garage door efficiently. Providing prompt and reliable service is a top priority for us, and it's wonderful to know we exceeded your expectations. If you ever need any assistance again, don't hesitate to reach out- we're always here to help! Best regards, Lyndsie and the Whitby Garage Doors team

    Reply created 4 Oct 2024
  • Review from Customer of Whitby Garage Doors Ltd.
    Rating: 5 out of 5
    Review left on 2 Oct 2024

    Great service best in the business !

    Replaced my broken spring and serviced both doors. Came with a few hours of my call. Outstanding service and honest !

    Answer from pro:

    Hello, Thank you so much for your outstanding review! We're glad that we could help with replacing your spring and servicing your doors. Providing outstanding service and being honest with our customers is what we strive for every day, so it is wonderful to hear we hit the mark. If you ever need anything else, don't hesitate to reach out- we're always here to help! Best regards, Lyndsie and the Whitby Garage Doors Ltd Team

    Reply created 9 Oct 2024
  • Review from Rick Pooran
    Rating: 5 out of 5
    Review left on 26 Sep 2024

    Garage door parts

    Needed a capacitor for my garage door. Sent an email to WGD stating I need a capacitor. Sent part no. and Brandon was quick to get back to me advising they had one in stock. He put it aside and I was able to pickup the part the next day and get my garage door up and running in no time. Quick, friendly and reliable sales and service.

    Answer from pro:

    Hello Rick, Thank you for your wonderful feedback! We're happy to hear that you had a great experience getting the capacitor part you needed and that our service met your expectations. Quick and reliable service is what we strive for, and we're glad we could deliver for you. If you need anything else, feel free to reach out! Best regards, Lyndsie and the Whitby Garage Doors Team

    Reply created 1 Oct 2024