Whitby Garage Doors Ltd.

Rating: 5 out of 5

Whitby Garage Doors Ltd. reviews (455)

  • Review from Customer of Whitby Garage Doors Ltd.
    Rating: 5 out of 5
    Review left on 28 Jun 2024

    Garage door repair

    Our garage door stopped working and we weren't able to open it or close it. Riley came out and had it fixed quickly. We were impressed with his quality of work and efficiency. Their customer service is awesome and I would highly recommend this company to anyone. Thanks again

    Answer from pro:

    Thank you so much for highly recommending us! We're delighted to hear that our service technician, Riley, exceeded your expectations. We'll be sure to pass along your praise. Warm regards, Lyndsie and the Whitby Garage Doors Team

    Reply created 2 Jul 2024
  • Review from Customer of Whitby Garage Doors Ltd.
    Rating: 5 out of 5
    Review left on 26 Jun 2024

    Broken spring on garage door

    Door wouldn't open and discovered spring broken. Called Whitby Garage doors. Tech arrived within 2 hours and replaced both springs. Great service!

    Answer from pro:

    Hello, Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us. Your feedback motivates our team to continue striving for excellence. Best regards, Lyndsie and the Whitby Garage Doors Team

    Reply created 27 Jun 2024
  • Review from Barb
    Rating: 5 out of 5
    Review left on 24 Jun 2024

    Replace broken garage door cables

    I contacted Whitby Garage Doors for a door repair. They arrived the same day and service was prompt friendly and professional. I would not hesitate to recommend or use them again.

    Answer from pro:

    Hi Barb, We appreciate your positive feedback and are delighted to hear that you had a great experience with us. Your satisfaction is very important to us, and we're glad we could meet your expectations. Thank you for choosing Whitby Garage Doors, and we hope to see you again in the future! -Lyndsie and the Whitby Garage Doors team

    Reply created 25 Jun 2024
  • Review from Paul Rossi
    Rating: 5 out of 5
    Review left on 21 Jun 2024

    Garage Door Repair

    Needed door fixed asap and Peter sent Dan right away. Dan was great fixed the problem and provided advice. Friendly and knowledgeable. I wld not hesitate to call them again or refer them. Thanks very much Peter and Dan.

    Answer from pro:

    Hello Paul, Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a great experience with us here at Whitby Garage Doors. Your kind words are greatly appreciated and will be shared with our entire team. -Lyndsie and the Whitby Garage Doors team

    Reply created 24 Jun 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jun 2024

    Garage Door Opener

    Whitby Garage Doors responded quickly to my call for a replacement garage door opener. Office staff and installer were both extremely pleasant and very helpful. I would strongly recommend this company.

    Answer from pro:

    Hi Dianne, Thank you so much for taking the time out of your day to write a review. We appreciate the opportunity to earn your business and if you ever need anything in the future we will be happy to assist you. Brandon and the WGD Team.

    Reply created 21 Jun 2024
  • Review from Paulah Costeck
    Rating: 5 out of 5
    Review left on 6 Jun 2024

    Broken Garage door springs

    Unable to open garage door due to broken springs. Reached out via websites to a few local garage door & repair companies. Whitby Garage Doors response was almost immediately. I responded to the email received via phone & spoke to Amanda who gave me both a verbal & email estimated price for replacement & who was able to arrange for someone to come out within 2 hours . My door was repaired by Daniel in less than 2 hours of me reaching out to Whitby Garage Doors. I eventually did end up receiving an email or call from the other companies after my door was fixed. All had a higher quotes in cost from a few dollars to just shy of $200 more.

    Answer from pro:

    It was a pleasure working with you, and we are glad to have met your expectations. If there is anything else that we can do for you or if you have any further feedback, please do not hesitate to reach out. Thank you for your support! Best regards, Lyndsie and the Whitby Garage Doors team

    Reply created 24 Jun 2024
  • Review from Customer of Whitby Garage Doors Ltd.
    Rating: 5 out of 5
    Review left on 4 Jun 2024

    Garage door repair

    I opened my garage door to find the cable laying on the ground. I called Whitby Garage Doors. They came at the time promised. Nick did a Fantastic job fixing the cable and fixed a few other problems as well. I would highly recommend Whitby Garage doors to fix all your garage door problems. Very courteous very professional. Thank you !

    Answer from pro:

    Hello, I wanted to personally thank you for taking the time to leave such a positive review. We always strive to provide the best service possible, and your review helps us achieve that. We are truly grateful for your support and to know that Whitby Garage Doors met your expectations. Thank you for your support! -Lyndsie and the Whitby Garage Doors team

    Reply created 24 Jun 2024
  • Review from Customer of Whitby Garage Doors Ltd.
    Rating: 5 out of 5
    Review left on 1 Jun 2024

    Garage door repair

    Whitby garage doors have helped me many times with various door replacements, maintenance and repair. Awesome service and quality work. Highly recommend Thanks as always, Joe

    Answer from pro:

    Hello, Your review not only brightened our day but also helps others understand the value of service that we work to provide our customers. Working with you was a pleasure and we're here to help with anything you need in the future. Thanks again for your wonderful review! Sincerely, Lyndsie and Whitby Garage Doors team

    Reply created 24 Jun 2024
  • Review from Justin Liscombe
    Rating: 5 out of 5
    Review left on 31 May 2024

    Garage repair

    Called Whitby garage doors for a spring repair. They came same day and repaired. Technician changed some other worn out hardware as well that I requested. Door is working great, prompt service and fair prices. Would definitely call them again. Thank you!

    Answer from pro:

    Hi, Thank you for the fantastic review! We're so happy to hear that you had a great experience with Whitby Garage Doors. Your feedback made our day! Thank you for your support, Lyndsie and the Whitby Garage Doors team

    Reply created 24 Jun 2024
  • Review from Helen Vatandoust
    Rating: 5 out of 5
    Review left on 14 May 2024

    Installation of 3 garage doors

    Brandon at Whitby Garage Doors provided excellent customer service. He was spot on with the style of doors we wanted and sent us a virtual photo of what the doors would look like at our new build in Newcastle. He was there at the installation and everything went so smoothly. He and his co-worker spent quite a while making sure one panel fitted correctly and that the door closed tightly and smoothly. We are highly impressed with Whitby garage doors and the service they provided. We will not hesitate to recommend them to anyone we know who are looking to replace or have their garage doors repaired. Thank you.

    Answer from pro:

    Hello Helen and Masood, Thank you so much for taking the time to leave such a wonderful review about your experience with Brandon and one of our technicians. We are thrilled to hear that they provided you with exceptional service. At Whitby Garage Doors we strive to offer the best service possible and it is always rewarding to hear when we have succeeded. If there is anything else that we can do for you in the future, please do not hesitate to reach out. Thank you again for your kind review and for recognizing the efforts of our team members! Best regards, Lyndsie and the Whitby Garage Doors team

    Reply created 24 Jun 2024
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